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Showing
1
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10
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date (oldest first)
1
Factors affecting Jordanian consumer
loyalty
toward cellular phone brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
2
M-commerce : the nexus between mobile shopping service quality and
loyalty
Omar, Suha
;
Mohsen, Kholoud
;
Tsimonis, Georgios
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012502686
Saved in:
3
A pilot study of the Hong Kong
smartphone
market : how service quality affects repurchase intention via customer satisfaction and attitudinal
loyalty
Ng, Holly
;
Li, Tilo
;
Yeung, Marine
- In:
International journal of business & management : IJoBM
8
(
2020
)
2
,
pp. 93-109
Persistent link: https://www.econbiz.de/10012395746
Saved in:
4
A three-dimensional approach to customer retention in mobile phone services
Murugan, Rajeswari
;
Rajendran, G.
- In:
International journal of process management and …
3
(
2013
)
4
,
pp. 494-510
Persistent link: https://www.econbiz.de/10010338918
Saved in:
5
The impact of perceived hidden inflation on service quality-customer brand
loyalty
: mobile phone service in Taiwan
Liu, Sheng-Wen
- In:
International journal of strategic change management : IJSCM
7
(
2018
)
2
,
pp. 160-173
Persistent link: https://www.econbiz.de/10012252155
Saved in:
6
Mobile phone banking: a comparative analysis of e-service quality and customer
loyalty
of banking applications and Unstructured Supplementary Service Data services
Chigori, Darlington
;
Viljoen, Kim
;
Ford, Mari
; …
- In:
Journal of economic and financial sciences : JEF
13
(
2020
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10012321232
Saved in:
7
Antecedents
of brand hate : mediating role of customer dissatisfaction and moderating role of narcissism
Ali, Shoukat
;
Attiq, Saman
;
Talib, Nadeem
- In:
Pakistan journal of commerce and social sciences
14
(
2020
)
3
,
pp. 603-628
The purpose of the current study is to investigate the impact of
antecedents
of brand hate with the mediating effect of …
Persistent link: https://www.econbiz.de/10012292565
Saved in:
8
The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne
;
Gray, David
;
D'Alessandro, Steven
; …
- In:
Services marketing quarterly
37
(
2016
)
4
,
pp. 225-240
Persistent link: https://www.econbiz.de/10011628463
Saved in:
9
The influence of satisfaction on customer retention in mobile phone market
Ruiz Díaz, Gonzalo
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 75-85
Persistent link: https://www.econbiz.de/10011697888
Saved in:
10
Complaint-handling as antecedent of customer engagement : do consumer characteristics matter?
Cambra-Fierro, Jesus
;
Melero-Polo, Iguacel
- In:
Marketing intelligence & planning
35
(
2017
)
2
,
pp. 277-295
Persistent link: https://www.econbiz.de/10011700853
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