//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
CRM-Bestandsaufnahme und Nutzu...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
83,890
Konsumentenverhalten
81,441
Relationship marketing
26,463
Beziehungsmarketing
25,788
Social Web
20,880
Social web
20,849
Theorie
11,384
Theory
11,211
Brand management
8,844
Markenführung
8,804
Online-Marketing
8,573
Internet marketing
8,471
Customer satisfaction
8,244
Kundenzufriedenheit
8,048
Brand image
7,335
Markenimage
7,296
Online-Handel
6,603
Online retailing
6,587
Deutschland
6,542
Service quality
6,372
Dienstleistungsqualität
6,320
Germany
6,199
USA
6,036
Electronic Commerce
5,843
United States
5,777
E-commerce
5,640
Einzelhandel
4,692
Retail trade
4,647
Brand
4,626
Markenartikel
4,617
Marketingmanagement
4,401
Marketing management
4,379
Werbewirkung
3,968
Advertising effects
3,928
Virales Marketing
3,926
Viral marketing
3,924
Emotion
3,740
Experiment
3,675
Verbraucherverhalten
3,593
Vertrauen
3,472
more ...
less ...
Online availability
All
Undetermined
43,507
Free
25,360
Type of publication
All
Article
82,173
Book / Working Paper
37,937
Journal
210
Other
25
Type of publication (narrower categories)
All
Article in journal
66,960
Aufsatz in Zeitschrift
66,960
Aufsatz im Buch
10,421
Book section
10,421
Graue Literatur
9,435
Non-commercial literature
9,435
Working Paper
7,895
Arbeitspapier
7,347
Hochschulschrift
4,218
Thesis
3,037
research-article
2,815
Collection of articles of several authors
1,964
Sammelwerk
1,964
Aufsatzsammlung
1,337
Case study
993
Fallstudie
993
Conference paper
749
Konferenzbeitrag
749
Konferenzschrift
511
Bibliografie enthalten
506
Bibliography included
506
Lehrbuch
412
Ratgeber
398
Collection of articles written by one author
388
Sammlung
388
Guidebook
365
Textbook
349
Dissertation u.a. Prüfungsschriften
312
Conference proceedings
267
conceptual-paper
228
Reprint
227
review-article
198
Amtsdruckschrift
185
Government document
185
Handbook
170
Handbuch
170
review
155
Article
148
case-report
126
Statistik
94
more ...
less ...
Language
All
English
106,107
German
12,538
Undetermined
918
French
385
Polish
140
Spanish
107
Italian
88
Swedish
41
Russian
36
Danish
30
Portuguese
25
Dutch
23
Norwegian
22
Romanian
19
Hungarian
17
Finnish
15
Czech
12
Lithuanian
11
Slovak
10
Croatian
6
Bulgarian
3
Multiple languages
3
Slovenian
3
Arabic
2
Bosnian
2
Serbian
2
Chinese
2
Indonesian
1
Macedonian
1
Malay (macrolanguage)
1
Turkish
1
more ...
less ...
Author
All
Bruhn, Manfred
144
Homburg, Christian
139
Han, Heesup
137
Huber, Frank
129
Bauer, Hans H.
123
Herrmann, Andreas
121
Belk, Russell W.
120
Mattila, Anna S.
118
Wiedmann, Klaus-Peter
108
Phau, Ian
105
Grunert, Klaus G.
102
Sheth, Jagdish N.
102
Kumar, V.
94
Dwivedi, Yogesh Kumar
90
Verhoef, Peter C.
89
Grewal, Dhruv
88
Walsh, Gianfranco
88
Gierl, Heribert
85
Lusk, Jayson L.
85
Foxall, Gordon R.
83
Khare, Arpita
83
Thaichon, Park
81
Loureiro, Sandra Maria Correia
80
Usman, Osly
78
Nayga, Rodolfo M.
71
Paul, Justin
71
Septianto, Felix
71
Agarwal, Sumit
70
Bagozzi, Richard P.
69
Hollebeek, Linda D.
69
Laroche, Michel
67
Stavins, Joanna
67
Vrontis, Demetris
66
Wansink, Brian
65
Jang, Soocheong
64
Bruwer, Johan
63
Ko, Eunju
63
Chintagunta, Pradeep K.
62
Woodside, Arch G.
62
Spiller, Achim
61
more ...
less ...
Institution
All
National Bureau of Economic Research
585
Springer Fachmedien Wiesbaden
245
IGI Global
149
OECD
60
American Marketing Association
43
Verlag Dr. Kovač
43
Books on Demand GmbH <Norderstedt>
36
International Energy Agency
31
Information Resources Management Association
30
Edward Elgar Publishing
29
European Association of Agricultural Economists - EAAE
26
Institut für Demoskopie Allensbach
26
Nomos Verlagsgesellschaft
24
Friedrich-Schiller-Universität Jena
23
Universität Mannheim
18
Nordic Council of Ministers
17
Université Paris-Dauphine (Paris IX)
17
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
17
Haufe-Lexware GmbH & Co. KG
16
INSEAD
15
RWTH Aachen
15
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
14
Shaker Verlag
13
Springer International Publishing
13
World Bank
13
Österreichisches Institut für Wirtschaftsforschung
13
Springer Gabler <Firma>
12
Springer-Verlag GmbH
12
Technische Universität Dresden
12
Christian-Albrechts-Universität zu Kiel
11
Erasmus Research Institute of Management
11
Eric Cuvillier <Firma>
11
Europäische Kommission / Gemeinsame Forschungsstelle
11
Organisation for Economic Co-operation and Development
11
World Bank Group
11
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
10
Fördergesellschaft Marketing an der Universität Augsburg
10
Gesellschaft für Ökologische Kommunikation mbH
10
Harvard Graduate School of Business Administration
10
Verlag Franz Vahlen
10
more ...
less ...
Published in...
All
Journal of business research : JBR
2,482
Journal of retailing and consumer services
2,163
International journal of hospitality management
960
International journal of consumer studies
781
Psychology & marketing
742
SpringerLink / Bücher
694
Journal of consumer research : JCR ; an interdisciplinary bimonthly
588
NBER working paper series
583
Industrial marketing management : the international journal for industrial and high-tech firms
528
Working paper / National Bureau of Economic Research, Inc.
483
European Journal of Marketing
476
Tourism management : research, policies, practice
465
Technological forecasting & social change : an international journal
457
Asia Pacific journal of marketing and logistics
444
Management science : journal of the Institute for Operations Research and the Management Sciences
422
NBER Working Paper
420
The journal of product & brand management
415
Journal of travel and tourism marketing
408
European journal of marketing : EJM
406
The journal of brand management : an international journal
403
Journal of marketing management : MM
398
Journal of Consumer Marketing
397
Journal of marketing
390
Journal of marketing research : JMR
390
Journal of the Academy of Marketing Science
386
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
378
The journal of services marketing
378
Journal of retailing
362
Cogent business & management
357
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
354
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
351
Journal of marketing communications
348
International journal of contemporary hospitality management
338
Marketing intelligence & planning
336
Journal of international consumer marketing
335
The service industries journal
332
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
327
Marketing letters : a journal of research in marketing
324
Journal of business ethics : JOBE
318
Journal of hospitality marketing & management
318
more ...
less ...
Source
All
ECONIS (ZBW)
113,536
Other ZBW resources
3,633
USB Cologne (EcoSocSci)
1,472
EconStor
768
RePEc
719
BASE
145
OLC EcoSci
63
USB Cologne (business full texts)
6
ArchiDok
3
more ...
less ...
Showing
61
-
70
of
120,345
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
61
Twitter for two : investigating the effects of dialogue with customers in social media
Colliander, Jonas
;
Dahlén, Micael
;
Modig, Erik
- In:
International journal of advertising : the quarterly …
34
(
2015
)
2
,
pp. 181-194
Persistent link: https://www.econbiz.de/10011342940
Saved in:
62
An empirical study to analyse consumer decision-making and their purchase intention towards products promoted via Internet marketing
Panda, Rajshree
- In:
International journal of collaborative enterprise : IJCEnt
4
(
2014
)
4
,
pp. 262-277
Persistent link: https://www.econbiz.de/10011346981
Saved in:
63
Gift or threat? : an examination of voice of the customer ; the case of MyStarbucksIdea.com
Lee, Hanjun
;
Han, JinYoung
;
Suh, Yongmoo
- In:
Electronic commerce research and applications
13
(
2014
)
3
,
pp. 205-219
Persistent link: https://www.econbiz.de/10011348322
Saved in:
64
The impacts of technological environments and co-creation experiences on customer participation
Zhang, Hong
;
Lu, Yaobin
;
Wang, Bin
;
Wu, Sibin
- In:
Information & management : the internat. journal of …
52
(
2015
)
4
,
pp. 468-482
Persistent link: https://www.econbiz.de/10011312048
Saved in:
65
Creating value for customers through engagement and participation in brand communities
Loureiro, Sandra Maria Correia
;
Pires, Ana Regina
; …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 114-132
Persistent link: https://www.econbiz.de/10011316447
Saved in:
66
Exploring antecedents of online group-buying : social commerce perspective
Lin, Cathy S.
;
Wu, Sheng
- In:
Human systems management : HSM
34
(
2015
)
2
,
pp. 133-147
Persistent link: https://www.econbiz.de/10011316590
Saved in:
67
Repurchase loyalty for customer social co-creation e-marketplaces
Kang, Ju-Young M.
- In:
Journal of fashion marketing and management
18
(
2014
)
4
,
pp. 452-464
Persistent link: https://www.econbiz.de/10010530878
Saved in:
68
Customer's perceived benefits of interacting in a virtual brand community in China
Wang, Yonggui
;
Chan, S Fiona
;
Yang, Zhilin
- In:
Journal of electronic commerce research : JECR
14
(
2013
)
1
,
pp. 49-66
Persistent link: https://www.econbiz.de/10009766323
Saved in:
69
The influences of social embeddedness and switching costs on blogger retention intention
Cheng, Hsiu-hua
- In:
Journal of electronic commerce research : JECR
14
(
2013
)
1
,
pp. 34-48
Persistent link: https://www.econbiz.de/10009766328
Saved in:
70
Effects of companies' responses to consumer criticism in social media
Xia, Lan
- In:
International journal of electronic commerce : IJEC
17
(
2012/13
)
4
,
pp. 73-99
Persistent link: https://www.econbiz.de/10009767393
Saved in:
First
Prev
3
4
5
6
7
8
9
10
11
12
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->