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51
Does age affect relationships between customer's attitude, CRM knowledge, satisfaction and relationship share in hotels?
Maggon, Mohita
- In:
International Journal of Hospitality and Event Management
2
(
2018
)
1
,
pp. 38-69
Persistent link: https://www.econbiz.de/10012179593
Saved in:
52
Study on the impact of fresh food e-commerce logistics service quality on customer satisfaction, customer trust, and repurchase intention
Zhou, Huizhuo
;
Xing, Xiaoyu
- In:
Journal of international trade & commerce
18
(
2022
)
5
,
pp. 19-35
Persistent link: https://www.econbiz.de/10013483278
Saved in:
53
Factors affecting customer satisfaction in the customer journey in B2B and B2C e-commerce environment
Gevers, Noortje
;
Millemann, Jan Andre
;
Schnellbaecher, …
- In:
International journal of technology marketing : IJTMkt
18
(
2024
)
3
,
pp. 241-268
Persistent link: https://www.econbiz.de/10015062503
Saved in:
54
Relationship marketing and its impact on customer loyalty in service industry
Jakada, Balarabe Abubakar
;
Kuka, Musa Gambo Kasuwar
- In:
International journal of social entrepreneurship and …
3
(
2014
)
1
,
pp. 71-84
Persistent link: https://www.econbiz.de/10010484977
Saved in:
55
Role of involvement and commitment in sustaining firm-customer relationships : an empirical investigation
Parahoo, Sanjai K.
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 407-423
Persistent link: https://www.econbiz.de/10010207624
Saved in:
56
Factors affecting relationship marketing in creating customer loyalty in the hospital services business
Afifi, Iqbal
;
Amini, Ahdia
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 91-108
Persistent link: https://www.econbiz.de/10012106926
Saved in:
57
Relationship intention and service quality as combined competitive strategy
Mostert, Pierre
;
Luttig, Thelma
- In:
International journal of management & enterprise …
17
(
2018
)
1
,
pp. 76-92
Persistent link: https://www.econbiz.de/10011879629
Saved in:
58
Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Veloso, Cláudia Miranda
;
Sousa, Bruno
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10012873358
Saved in:
59
Role of experience in customer self-congruity to maintaining loyalty : a study on fashion store
Wijaya, Angga Pandu
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
3
,
pp. 189-198
Persistent link: https://www.econbiz.de/10011803441
Saved in:
60
Consumer response to retailer-supplier brand exclusivity arrangements
Lang, Mark
;
Hunt, James M.
- In:
Journal of food products marketing
20
(
2014
)
2
,
pp. 115-131
Persistent link: https://www.econbiz.de/10010345583
Saved in:
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