//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The effect of customer-initiat...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
20
Relationship marketing
20
Salespeople
18
Verkaufspersonal
18
Consumer behaviour
14
Konsumentenverhalten
14
Brand management
10
Customer satisfaction
10
Kundenzufriedenheit
10
Markenführung
10
Service quality
9
Arbeitsleistung
8
B-to-B-Marketing
8
Business-to-business marketing
8
Dienstleistungsqualität
8
Job performance
8
Brand
6
Brand image
6
Customer service
6
Kundenservice
6
Markenartikel
6
Markenimage
6
Marketing management
6
Marketingmanagement
6
Personality psychology
6
Persönlichkeitspsychologie
6
USA
6
United States
6
Leistungsmotivation
5
Work motivation
5
Arbeitsverhalten
4
Arbeitszufriedenheit
4
Emotion
4
Firm performance
4
Job satisfaction
4
Management
4
Organizational behaviour
4
Selling
4
Stress
4
Verhalten in Organisationen
4
more ...
less ...
Online availability
All
Undetermined
42
Free
26
Type of publication
All
Article
140
Book / Working Paper
32
Type of publication (narrower categories)
All
Article in journal
55
Aufsatz in Zeitschrift
55
Graue Literatur
5
Non-commercial literature
5
Working Paper
4
Aufsatz im Buch
3
Book section
3
Collection of articles of several authors
3
Sammelwerk
3
research-article
3
Arbeitspapier
2
Conference proceedings
2
Interview
2
Konferenzschrift
2
Reprint
2
Article
1
Case study
1
Conference paper
1
Elektronischer Datenträger
1
Fallstudie
1
Forschungsbericht
1
Glossar enthalten
1
Glossary included
1
Hochschulschrift
1
Konferenzbeitrag
1
Lehrbuch
1
Thesis
1
conceptual-paper
1
more ...
less ...
Language
All
English
93
Undetermined
78
German
1
Author
All
Brown, Tom
83
Zablah, Alex R.
59
Brown, Tom J.
26
Bellenger, Danny N.
13
Brown, Brian P.
10
Mowen, John C.
9
Johnston, Wesley J.
8
Jung, Jin Ho
8
Bellenger, Danny
7
Dacin, Peter A.
7
Suter, Tracy A.
7
Donthu, Naveen
6
Hagspiel, Simeon
6
Carlson, Brad D.
5
Chaker, Nawar N.
5
Flaherty, Karen E.
5
Johnston, Wesley James
5
Beeler, Lisa
4
Brown, Brian
4
Hatherly, David
4
Innes, John
4
Park, Sojin
4
Zablah, Alex
4
Allen, George
3
Arnold, Todd
3
Bertsch, Joachim
3
Brady, Michael
3
Cherevatskiy, Stanislav
3
Haas, Alexander
3
Harris, Eric G.
3
Just, Lisa
3
Larson, Brian V.
3
Lee, Na Young
3
Licata, Jane W.
3
Lindenberger, Dietmar
3
Mowen, John
3
Singh, Jagdip
3
Straub, Detmar
3
Straub, Detmar W.
3
Suoniemi, Samppa
3
more ...
less ...
Institution
All
American Marketing Association
2
Afghanistan Research and Evaluation Unit (AREU)
1
Deutsche Akademie der Naturforscher Leopoldina
1
Deutsche Akademie der Technikwissenschaften
1
Energiewirtschaftliches Institut (EWI), Universität zu Köln
1
Union der Deutschen Akademien der Wissenschaften
1
Winter Educators' Conference <2008, Austin, Tex.>
1
Winter Marketing Educators' Conference <2015, San Antonio, Tex.>
1
more ...
less ...
Published in...
All
Across the board
16
Journal of business research : JBR
14
Business strategy review
10
Journal of the Academy of Marketing Science
9
Management review
9
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of marketing
5
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of retailing
4
The journal of personal selling & sales management : JPSSM
4
Journal of Business Research
3
Journal of retailing and consumer services
3
Journal of service research : JSR
3
EWI Working Paper
2
Journal of Business & Industrial Marketing
2
Journal of Services Marketing
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of marketing research : JMR
2
Journal of marketing theory and practice
2
Journal of personal selling & sales management : JPSSM
2
Public budgeting & finance
2
The journal of business & industrial marketing
2
The journal of personal selling & sales management
2
The journal of services marketing
2
Working paper / EWI Energiewirtschaftliches Institut an der Universität zu Köln
2
Accounting History Review
1
Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
1
Accounting, Auditing & Accountability Journal
1
Accounting, auditing & accountability journal
1
Accounting, business & financial history
1
Bank marketing : ... an affiliate of American Bankers Association
1
Brand management ; Vol. 2
1
Brand management ; Vol. 4
1
Case Studies / Afghanistan Research and Evaluation Unit (AREU)
1
Corporate reputation review : an international journal
1
Direct Action Pamphlets
1
EWI Working Papers
1
Energy Strategy Reviews
1
Energy strategy reviews
1
European Journal of Marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
82
OLC EcoSci
69
RePEc
7
Other ZBW resources
7
USB Cologne (EcoSocSci)
4
EconStor
3
Showing
11
-
20
of
172
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
11
Toward a theory of motivation and personality with application to word-of-mouth communications
Mowen, John C.
;
Park, Sojin
;
Zablah, Alex R.
- In:
Journal of business research : JBR
60
(
2007
)
6
,
pp. 590-596
Persistent link: https://www.econbiz.de/10003486960
Saved in:
12
The relative importance of brands in modified rebuy purchase situations
Zablah, Alex R.
;
Brown, Brian P.
;
Donthu, Naveen
- In:
International journal of research in marketing : IJRM ; …
27
(
2010
)
3
,
pp. 248-260
Persistent link: https://www.econbiz.de/10008664489
Saved in:
13
A communication based perspective on customer relationship management (CRM) success
Zablah, Alex R.
-
2005
Persistent link: https://www.econbiz.de/10003953855
Saved in:
14
The role of mentoring in promoting organizational commitment among black managers : an evaluation of the indirect effects of racial similarity and shared racial perspectives
Brown, Brian P.
;
Zablah, Alex R.
;
Bellenger, Danny N.
- In:
Journal of business research : JBR
61
(
2008
)
7
,
pp. 732-738
Persistent link: https://www.econbiz.de/10003709489
Saved in:
15
When do B2B brands influence the decision making of organizational buyers? : an examination of the relationship between purchase risk and brand sensitivity
Brown, Brian P.
;
Zablah, Alex R.
;
Bellenger, Danny N.
; …
- In:
International journal of research in marketing : IJRM ; …
28
(
2011
)
3
,
pp. 194-204
Persistent link: https://www.econbiz.de/10009376048
Saved in:
16
A Job Demands-Resources (JD-R) perspective on new product selling : a framework for future research
Zablah, Alex R.
;
Chonko, Lawrence B.
;
Bettencourt, Lance A.
- In:
The journal of personal selling & sales management : JPSSM
32
(
2012
)
1
,
pp. 73-87
Persistent link: https://www.econbiz.de/10009505532
Saved in:
17
What factors influence buying center brand sensitivity?
Brown, Brian P.
;
Zablah, Alex R.
;
Bellenger, Danny N.
; …
- In:
Industrial marketing management : the international …
41
(
2012
)
3
,
pp. 508-520
Persistent link: https://www.econbiz.de/10009546594
Saved in:
18
Gratitude versus entitlement : a dual process model of the profitability implications of customer prioritization
Wetzel, Hauke
;
Hammerschmidt, Maik
;
Zablah, Alex R.
- In:
Journal of marketing
78
(
2014
)
2
,
pp. 1-19
Persistent link: https://www.econbiz.de/10010345576
Saved in:
19
Increased engagement or reduced exhaustion : which accounts for the effect of job resources on salesperson job outcomes?
Matthews, Lucy M.
;
Zablah, Alex R.
;
Hair, Joseph F.
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 249-264
Persistent link: https://www.econbiz.de/10011532818
Saved in:
20
Exploring the state of salesperson insecurity : how it emerges and why it matters?
Chaker, Nawar N.
;
Schumann, David W.
;
Zablah, Alex R.
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 344-364
Persistent link: https://www.econbiz.de/10011532958
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->