Similar Search Results

Using structural equation modeling to analyze patient value, satisfaction, and loyalty : a case study of healthcare in China

Miao, Rui; Zhang, Hui; Wu, Qi; Zhang, Jie; Jiang, Zhibin - In: International journal of production research 58 (2020) 2, pp. 577-596

Persistent link: https://www.econbiz.de/10012193981

Evaluating the quality of health care by assessing patient satisfaction

Ciolpan, Gabriela - In: CES working papers 11 (2019) 4, pp. 332-349

satisfaction represents their degree of satisfaction with their perception of a hospital quality management regarding the services …. Attitudes towards health care are measured by the perception of patients through favorable or unfavorable responses to the care … of the healthcare services. Between the quality of the medical services and the satisfaction of the patients there is a …

Persistent link: https://www.econbiz.de/10012196793

Operational efficiency and patient‐centered health care : a view from online physician reviews

Ko, Dong‐Gil; Mai, Feng; Shan, Zhe; Zhang, Dawei - In: Journal of operations management 65 (2019) 4, pp. 353-379

Persistent link: https://www.econbiz.de/10012041388

Patient satisfaction perceived in the emergency department : a quantitative study in a state hospital in Romania

Türkeș, Mirela Cătălina; Olariu, Alexandru; … - In: Academic journal of economic studies 3 (2017) 3, pp. 112-117

Persistent link: https://www.econbiz.de/10011737945

Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study

Musella, Flaminia; Guglielmetti Mugion, Roberta; … - In: International journal of quality and service sciences 9 (2017) 3/4, pp. 347-370

Persistent link: https://www.econbiz.de/10011772125

Value creation through lean management : a case study of healthcare service operations

Salam, Mohammad Asif; Khan, Sami A. - In: International journal of services and operations management 25 (2016) 3, pp. 275-293

Persistent link: https://www.econbiz.de/10011636447

Analyzing perceived healthcare service quality on patient related outcomes

Turan, Aygül; Buk, Tuba Bozaykut - In: International journal of quality and service sciences 8 (2016) 4, pp. 478-497

Persistent link: https://www.econbiz.de/10011641323

Regulating patient care in walk-in clinics

Pazoki, Mostafa; Samarghandi, Hamed - In: Omega : the international journal of management science 99 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012431845

Modeling the impact of hospital logistics on quality of care and patient satisfaction : results of a survey in three public healthcare facilities in Fez, Morocco

Frichi, Youness; Jawab, Fouad; Boutahari, Said - In: Journal of industrial engineering and management : JIEM 13 (2020) 2, pp. 296-320

Purpose: The objective of this research is to examine the role of hospital logistics in improving quality of care and …. Design/methodology/approach: In the present study, hospital logistics was specified as a second-order construct composed of … five first-order constructs: physical accessibility, waiting time, consultation time, hospital hotel services, and …

Persistent link: https://www.econbiz.de/10012317085

Improving the effectiveness of online healthcare platforms : an empirical study with multi-period patient-doctor consultation data

Yang, Yefei; Zhang, Xiaofei; Lee, Peter K. C. - In: International journal of production economics 207 (2019), pp. 70-80

Persistent link: https://www.econbiz.de/10011957685