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Direct selling: consumer profile, clusters and satisfaction
Alturas, Bráulio; Santos, Maria C. - In: European retail research 23 (2009) 1, pp. 47-68
Persistent link: https://www.econbiz.de/10003832163
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Fulfillment and service: meeting and exceeding the customer's expectations
Fleming, Ann Daher; Foley, Linda M. - In: Direct marketing in action : cutting-edge strategies …, (pp. 139-155). 2007
Persistent link: https://www.econbiz.de/10003444000
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Einkaufsverhalten und Kundengruppen bei Direktvermarktern in Deutschland : Ergebnisse einer empirischen Analyse
Hasan, Yousra - 2006
Persistent link: https://www.econbiz.de/10003394613
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Store image attributes and customer satisfaction across different customer profiles within the supermarket sector in Greece
Theodoridis, Prokopis K.; Chatzipanagiotou, Kalliopi C. - In: European journal of marketing : EJM 43 (2009) 5/6, pp. 708-734
Persistent link: https://www.econbiz.de/10009525835
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Extending E-S-QAUL with hedonic dimensions to measure the quality of internet travel services and its effects on perceived value, loyalty and switching barriers
Santouridis, Ilias; Krikoni, Eirini - In: International journal of technology marketing : IJTMkt 11 (2016) 3, pp. 301-318
Persistent link: https://www.econbiz.de/10011628238
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Formulating accommodation brand loyalty : evidence from Greece
Fragkogianni, Marietta; Koutra, Christina - In: Emerging human and techno-human business management …, (pp. 151-187). 2020
Persistent link: https://www.econbiz.de/10012522239
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Customer satisfaction and loyalty : a case study from the banking sector
Rahman, Hasebur - In: Central European business review : CEBR 2 (2013) 4, pp. 15-23
Persistent link: https://www.econbiz.de/10010345391
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Influence factors of customer-based brand equity : a study on China mobile phone industry
Guo, Wenqiu; Zhou, Liying - In: International journal of financial engineering 8 (2021) 1, pp. 1-18
Persistent link: https://www.econbiz.de/10012654694
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The influence of membership program on customer loyalty mediated by customer satisfaction
Muhammad, Fadhil; Rozi, Fatkhur; Supriyanto, Achmad Sani - 2021
Persistent link: https://www.econbiz.de/10012659315
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Service quality and customer delight : considering the mediating role of satisfaction and loyalty
Nazeri, Ali; Kazemi, Seyed Mohamad Mehdi; Shahriyari, Rozita - In: International journal of management development : IJMD 2 (2022) 2, pp. 151-165
Persistent link: https://www.econbiz.de/10013256638