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The effects of job satisfaction and ethical climate on service quality in elderly care : the case of Taiwan
Chao, Chih-Yang; Ku, Pei-Yu; Wang, Yi-Ting; Lin, Yen-Hui - In: Total quality management & business excellence : an … 27 (2016) 3/4, pp. 339-352
Persistent link: https://www.econbiz.de/10011558677
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Collective versus individualist national cultures : comparing Taiwan and US employee attitudes toward unethical business practices
Sims, Randi L. - In: Business & society 48 (2009) 1, pp. 39-59
Persistent link: https://www.econbiz.de/10003813572
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Business moral values of supervisors and subordinates and their effect on employee effectiveness
Jiang, Ding-yu; Lin, Yi-Chen; Lin, Lin-chin - In: Journal of business ethics : JOBE 100 (2011) 2, pp. 239-252
Persistent link: https://www.econbiz.de/10009162104
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The interactive effect of ethical leadership and employee citizenship behavior on organizational success : do lenses of corporate governance matter?
Yeo, Amy Chu-May; Teoh Chia Wen, Carmen; Low Boon … - 2022
Persistent link: https://www.econbiz.de/10013197631
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Negative affectivity and workplace deviance : the moderating role of ethical climate
Chen, Chien-cheng; Chen, Mavis Yi-ching; Liu, Ying-chun - In: The international journal of human resource management 24 (2013) 15, pp. 2894-2910
Persistent link: https://www.econbiz.de/10009780641
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The effects of service climate and servicescape on service convenience in the hospital
Lee, Les Tien-shang; Vichet, Khen - In: International journal of services and standards 4 (2008) 4, pp. 415-436
Persistent link: https://www.econbiz.de/10003771396
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Restaurant employee service sabotage and customer deviant behaviors : the moderating role of corporate reputation
Hu, Hsin-Hui Hu; Lai, Hung-Sheng; King, Brian - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 7, pp. 1126-1152
Persistent link: https://www.econbiz.de/10012259629
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Influence of employer-employee relationships on service quality in the hospitality industry in Nakuru County, Kenya
Mburu, Ben; Koome, Peter; Gichuhi, David - 2020
Persistent link: https://www.econbiz.de/10012517340
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Elements of service marketing in the hospitality industry : a case study of Omni group of hotels
Mathur, Meenu; Verma, Bhupendra Kumar; Changle, Ravi; … - In: South Asian journal of management : SAJM 27 (2020) 4, pp. 178-193
Persistent link: https://www.econbiz.de/10012501760
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From satisfied to memorable : an empirical study of service and experience dimensions on guest outcomes in the hospitality industry
Sipe, Lori J.; Testa, Mark R. - In: Journal of hospitality marketing & management 27 (2018) 2, pp. 178-195
Persistent link: https://www.econbiz.de/10011848342