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Digital consumers as cultural curators : the irony of Vaporwave

Schembri, Sharon; Tichbon, Jac - In: Arts and the market 7 (2017) 2, pp. 191-212

Persistent link: https://www.econbiz.de/10011815164

How convenient is it? : delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM

Duarte, Paulo; Silva, Susana C.; Ferreira, Margarida … - In: Journal of retailing and consumer services 44 (2018), pp. 161-169

Persistent link: https://www.econbiz.de/10011904358

Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck

Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274

Persistent link: https://www.econbiz.de/10011912209

Social media or shopping websites? : the influence of eWOM on consumers' online purchase intentions

Erkan, Ismail; Evans, Chris - In: Journal of marketing communications 24 (2018) 6, pp. 617-633

Persistent link: https://www.econbiz.de/10011914772

Impact of interactivity of electronic word of mouth systems and website quality on customer e-loyalty

Khan, Mubbsher Munawar; Hashmi, Hammad Bin Azam - In: Pakistan journal of commerce and social sciences 10 (2016) 3, pp. 486-504

In this study, we aim to identify the impact of interactivity of electronic word of mouth (EWOM) systems on customer e-loyalty based on Interactivity Theory. In electronic market place, consumers now interact with e-retailers and other consumers with the help of EWOM systems. We have also tried...

Persistent link: https://www.econbiz.de/10011929373

Exploring user-generated images in online reviews of hotels

Djafarova, Elmira; Deluce, Brian - In: Tourism analysis : an interdisciplinary tourism & … 23 (2018) 3, pp. 323-335

Persistent link: https://www.econbiz.de/10011929572

Opinion evolution of online consumer reviews in the e-commerce environment

Wan, Yan; Ma, Baojun; Pan, Yu - In: Electronic commerce research 18 (2018) 2, pp. 291-311

Persistent link: https://www.econbiz.de/10011864127

Timeliness, transparency, and trust : a framework for managing online customer complaints

Stevens, Jennifer L.; Spaid, Brian I.; Breazeale, Michael; … - In: Business horizons 61 (2018) 3, pp. 375-384

Persistent link: https://www.econbiz.de/10011866294

Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth

Filieri, Raffaele; Alguezaui, Salma; McLeay, Fraser - In: Tourism management : research, policies, practice 51 (2015), pp. 174-185

Persistent link: https://www.econbiz.de/10011414943

Hedonic and utilitarian use of user-generated content on online shopping websites

Hazari, Sunil; Bergiel, Blaise; Sethna, Beheruz N. - In: Journal of marketing communications 23 (2017) 6, pp. 572-591

Persistent link: https://www.econbiz.de/10011852894