Abdi, Farshid; Abolmakarem, Shaghayegh - In: Journal of industrial engineering international 15 (2019), pp. 1-18
The present study proposes a Customer Behavior Mining Framework on the basis of data mining techniques in a telecom company. This framework takes into account the customers’ behavior patterns and predicts the way they may act in the future. Firstly, clustering technique is used to implement...