//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Online retailing and relations...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Relationship marketing
26,443
Beziehungsmarketing
25,768
Electronic Commerce
23,486
E-commerce
21,098
Consumer behaviour
14,814
Konsumentenverhalten
14,791
Online-Handel
11,496
Online retailing
11,450
Customer satisfaction
6,201
Kundenzufriedenheit
6,161
Internet
5,431
Service quality
4,645
Dienstleistungsqualität
4,635
Deutschland
4,360
Social Web
4,348
Social web
4,345
Online-Marketing
4,249
Internet marketing
4,176
Germany
4,174
Theorie
4,075
Theory
4,066
Lieferantenmanagement
3,210
Supplier relationship management
3,209
Einzelhandel
2,941
Retail trade
2,881
Brand management
2,840
Markenführung
2,838
Digitalisierung
2,372
USA
2,360
Vertrauen
2,332
Confidence
2,312
Marketingmanagement
2,301
United States
2,289
Marketing management
2,280
Digitization
2,217
Brand image
2,136
Markenimage
2,133
Welt
1,886
World
1,883
Digitale Plattform
1,832
more ...
less ...
Online availability
All
Undetermined
16,995
Free
9,498
Type of publication
All
Article
34,977
Book / Working Paper
19,058
Journal
177
Other
10
Type of publication (narrower categories)
All
Article in journal
26,891
Aufsatz in Zeitschrift
26,891
Aufsatz im Buch
6,727
Book section
6,727
Graue Literatur
3,653
Non-commercial literature
3,653
Hochschulschrift
2,451
Working Paper
2,223
Arbeitspapier
2,162
Thesis
1,894
Collection of articles of several authors
1,525
Sammelwerk
1,525
Aufsatzsammlung
1,006
Case study
816
Fallstudie
816
Konferenzschrift
604
research-article
468
Lehrbuch
337
Ratgeber
324
Conference paper
315
Conference proceedings
315
Konferenzbeitrag
315
Guidebook
300
Textbook
283
Amtsdruckschrift
260
Government document
260
Dissertation u.a. Prüfungsschriften
253
Bibliografie enthalten
226
Bibliography included
226
Handbook
176
Handbuch
176
Collection of articles written by one author
111
Sammlung
111
Glossar enthalten
95
Glossary included
95
Reprint
93
conceptual-paper
82
Bibliografie
65
Forschungsbericht
61
review-article
57
more ...
less ...
Language
All
English
43,677
German
9,998
Undetermined
274
French
191
Polish
63
Italian
54
Russian
49
Spanish
44
Romanian
15
Swedish
15
Dutch
14
Portuguese
10
Czech
7
Lithuanian
7
Bulgarian
4
Serbian
4
Ukrainian
4
Croatian
3
Hungarian
3
Malay (macrolanguage)
2
Norwegian
2
Slovak
2
Arabic
1
Bosnian
1
Danish
1
Finnish
1
Korean
1
Multiple languages
1
Slovenian
1
Chinese
1
more ...
less ...
Author
All
Bruhn, Manfred
118
Homburg, Christian
108
Bauer, Hans H.
81
Kollmann, Tobias
81
Heinemann, Gerrit
79
Kumar, V.
79
Wirtz, Bernd W.
74
Verhoef, Peter C.
70
Huber, Frank
63
Alt, Rainer
61
Han, Heesup
55
Herrmann, Andreas
55
Hollebeek, Linda D.
54
Wiedmann, Klaus-Peter
51
Piller, Frank T.
49
Thaichon, Park
48
Smith, Alan D.
46
Mattila, Anna S.
45
Palmatier, Robert W.
45
Krafft, Manfred
44
Stauss, Bernd
44
Albers, Sönke
42
Hudetz, Kai
42
Reichwald, Ralf
42
Skiera, Bernd
41
Gil Saura, Irene
40
Hackl, Franz
40
Walsh, Gianfranco
40
Fritz, Wolfgang
38
Grönroos, Christian
38
Swoboda, Bernhard
38
Ahlert, Dieter
37
Neslin, Scott A.
37
Svensson, Göran
37
Evanschitzky, Heiner
36
Grewal, Dhruv
36
Ockenfels, Axel
36
Usman, Osly
36
Hippner, Hajo
35
Peitz, Martin
35
more ...
less ...
Institution
All
IGI Global
162
Springer Fachmedien Wiesbaden
148
National Bureau of Economic Research
122
OECD
106
Organisation for Economic Co-operation and Development
41
Europäische Kommission
30
World Bank Group
28
UNCTAD
25
Deutsche Bank <Frankfurt am Main> / Research
24
Edward Elgar Publishing
20
Nomos Verlagsgesellschaft
20
Books on Demand GmbH <Norderstedt>
19
Springer-Verlag GmbH
17
Information Resources Management Association
15
International Trade Centre
14
Université Paris-Dauphine (Paris IX)
14
Verlag Dr. Kovač
14
RWTH Aachen
13
Universität St. Gallen
13
World Bank
13
American Marketing Association
12
Springer Gabler <Firma>
12
Haufe-Lexware GmbH & Co. KG
11
Verlag Franz Vahlen
11
World Trade Organization
11
AMACOM
10
Competence Center E-Commerce <Bochum>
10
Vereinte Nationen / Economic and Social Commission for Asia and the Pacific
10
Ecademy CH
9
Erich-Schmidt-Verlag
9
International Federation for Information Processing
9
Technische Universität Dresden
9
UNCTAD / Secretariat
9
Universität Mannheim
9
Weltwirtschaftsforum
9
Deutschland / Bundesministerium für Wirtschaft und Energie
8
Europäische Kommission / Gemeinsame Forschungsstelle
8
Europäische Kommission / Generaldirektion Informationsgesellschaft
8
Springer International Publishing
8
Wiley-VCH
8
more ...
less ...
Published in...
All
Journal of retailing and consumer services
938
Journal of business research : JBR
896
SpringerLink / Bücher
495
Industrial marketing management : the international journal for industrial and high-tech firms
483
International journal of hospitality management
374
Electronic commerce research
250
The journal of services marketing
244
The journal of business & industrial marketing
242
The service industries journal
229
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
212
Journal of the Academy of Marketing Science
205
Journal of strategic marketing
194
European journal of operational research : EJOR
190
International journal of electronic marketing and retailing : IJEMR
187
Journal of retailing
185
Journal of internet commerce
180
Management science : journal of the Institute for Operations Research and the Management Sciences
180
International journal of electronic customer relationship management : IJECRM
171
International journal of business information systems : IJBIS
167
International journal of production economics
166
Cogent business & management
157
Journal of marketing
157
Journal of travel and tourism marketing
156
Asia Pacific journal of marketing and logistics
155
Tourism management : research, policies, practice
155
Psychology & marketing
154
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
152
Information systems research : ISR
151
Information systems and e-business management : ISeB
147
Springer eBook Collection
147
Gabler Edition Wissenschaft
146
International journal of internet marketing and advertising : IJIMA
143
The international review of retail, distribution and consumer research
140
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
139
Technological forecasting & social change : an international journal
137
Marketing intelligence & planning
136
Journal of electronic commerce research : JECR
132
International journal of e-business research : an official publication of the Information Resources Management Association
128
The journal of product & brand management
127
more ...
less ...
Source
All
ECONIS (ZBW)
51,415
USB Cologne (EcoSocSci)
1,629
Other ZBW resources
735
RePEc
217
EconStor
129
BASE
63
OLC EcoSci
29
USB Cologne (business full texts)
5
more ...
less ...
Showing
71
-
80
of
54,222
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
71
Social perspectives of e-contact center for loyalty building
Park, Jungkun
;
Chung, HoEun
;
Rutherford, Brian
- In:
Journal of business research : JBR
64
(
2011
)
1
,
pp. 34-38
Persistent link: https://www.econbiz.de/10008806357
Saved in:
72
Shopping motives as antecedents of e-satisfaction and e-loyalty
Christodoulides, George
;
Michaelidou, Nina
- In:
Journal of marketing management : MM
27
(
2011
)
1/2
,
pp. 181-197
Persistent link: https://www.econbiz.de/10008841663
Saved in:
73
Effects of web-based customer relationship management on customer satisfaction : a structural equation modeling analysis
Jih, Wen-jang
;
Lee, Su-fang
;
Tsai, Yuan-cheng
;
Fang, …
- In:
E-business models, services and communications
,
(pp. 306-324)
.
2008
Persistent link: https://www.econbiz.de/10003604497
Saved in:
74
Technologies in support of mass customization strategy : exploring the linkages between e-commerce and knowledge management
Helms, Marilyn M.
;
Ahmadi, Mohammad
;
Jih, Wen Jang Kennedy
- In:
Computers in industry : an international journal
59
(
2008
)
4
,
pp. 351-363
Persistent link: https://www.econbiz.de/10003679178
Saved in:
75
Tailoring online retail strategies to increase customer satisfaction and loyalty
Souitaris, Vangelis
;
Balabanis, George
- In:
Long range planning : LRP ; international journal of …
40
(
2007
)
2
,
pp. 244-261
Persistent link: https://www.econbiz.de/10003512640
Saved in:
76
A new understanding of satisfaction model in e-re-purchase situation
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
European journal of marketing : EJM
44
(
2010
)
7/8
,
pp. 997-1016
Persistent link: https://www.econbiz.de/10008650642
Saved in:
77
Context-general and context-specific determinants of online satisfaction and loyalty for commerce and content sites
Jaiswal, Anand K.
;
Niraj, Rakesh
;
Venugopal, Pingali
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
3
,
pp. 222-238
Persistent link: https://www.econbiz.de/10008650974
Saved in:
78
Customer behavior in electronic commerce : the moderating effect of e-purchasing experience
Hernández Ortega, Blanca
;
Jimenez, Julio
;
Martín, M. José
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 964-971
Persistent link: https://www.econbiz.de/10008652160
Saved in:
79
Engagement, telepresence and interactivity in online consumer experience : reconciling scholastic and managerial perspectives
Mollen, Anne
;
Wilson, Hugh
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 919-925
Persistent link: https://www.econbiz.de/10008652217
Saved in:
80
The impact of customer community participation on customer behaviors : an empirical investigation
Algesheimer, René
;
Borle, Sharad
;
Dholakia, Utpal M.
; …
- In:
Marketing science : the marketing journal of the …
29
(
2010
)
4
,
pp. 756-769
Persistent link: https://www.econbiz.de/10008652585
Saved in:
First
Prev
4
5
6
7
8
9
10
11
12
13
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->