Narrow search
Showing 111 - 120 of 156
Cover Image
The ambidextrous sales force : aligning salesperson polychronicity and selling contexts for sales-service behaviors and customer value
Mullins, Ryan; Agnihotri, Raj; Hall, Zachary - In: Journal of service research 23 (2020) 1, pp. 33-52
Persistent link: https://www.econbiz.de/10012183583
Cover Image
Salesperson time perspectives and customer willingness to pay more : roles of intraorganizational employee navigation, customer satisfaction, and firm innovation climate
Agnihotri, Raj; Yang, Zhiyong; Briggs, Elten - In: Journal of personal selling & sales management : JPSSM 39 (2019) 2, pp. 138-158
Persistent link: https://www.econbiz.de/10012200863
Cover Image
Translating sales effort into service performance: it's an emotional ride
Ogilvie, Jessica; Rapp, Adam; Agnihotri, Raj; Bachrach, … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 2, pp. 100-112
Persistent link: https://www.econbiz.de/10011734618
Cover Image
Connect within to connect outside : effect of salespeople's political skill on relationship performance
Kalra, Ashish; Agnihotri, Raj; Chaker, Nawar N.; Singh, … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 4, pp. 332-348
Persistent link: https://www.econbiz.de/10011794784
Cover Image
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India
Agnihotri, Raj; Trainor, Kevin J.; Itani, Omar S.; … - In: Journal of business research : JBR 81 (2017), pp. 144-154
Persistent link: https://www.econbiz.de/10011771648
Cover Image
Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.; Agnihotri, Raj; Itani, Omar S. - In: The journal of business & industrial marketing 32 (2017) 7, pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
Cover Image
Social media use in B2b sales and its impact on competitive intelligence collection and adaptive selling : examining the role of learning orientation as an enabler
Itani, Omar S.; Agnihotri, Raj; Dingus, Rebecca - In: Industrial marketing management : the international … 66 (2017), pp. 64-79
Persistent link: https://www.econbiz.de/10011775972
Cover Image
The role of frontline employees' competitive intelligence and intraorganizational social capital in driving customer outcomes
Kalra, Ashish; Agnihotri, Raj; Briggs, Elten - In: Journal of service research 24 (2021) 2, pp. 269-283
Persistent link: https://www.econbiz.de/10012522540
Cover Image
Developing benchmarks to capture relative performance for sales force incentives decisions : lessons from B2B insurance industry
Agnihotri, Raj; Zhang, Wei - In: Industrial marketing management : the international … 92 (2021), pp. 55-71
Persistent link: https://www.econbiz.de/10012490935
Cover Image
ABC's of relationship selling through service
Futrell, Charles M.; Agnihotri, Raj; Krush, Michael T. - 2019 - Thirteenth edition
Persistent link: https://www.econbiz.de/10011900558