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Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification

Ahn, Jiseon; Shamim, Amjad; Park, Jungkun - In: International journal of hospitality management 92 (2021), pp. 1-9

Persistent link: https://www.econbiz.de/10012425029

Restaurants' disclosure of nutritional information as a corporate social responsibility initiative : customers' attitudinal and behavioral responses

Kim, Eojina; Ham, Sunny - In: International journal of hospitality management 55 (2016), pp. 96-106

Persistent link: https://www.econbiz.de/10011497978

Consumer complaining behavior in banking : the influence of brand image on brand forgiveness and negative word-of-mouth

Tosun, Petek; Gürce, Merve Yanar - In: Journal of financial services marketing 29 (2024) 2, pp. 203-213

Persistent link: https://www.econbiz.de/10015057657

Impact of corporate social responsibility on brand loyalty in Nepalese insurance companies

Pyakurel, Rashmina - In: Nepalese journal of economics : a publication of … 6 (2022) 3, pp. 96-108

Persistent link: https://www.econbiz.de/10013449215

Impact of corporate social responsibilities on customer responses and brand choices

Han, Heesup; Yu, Jongsik; Lee, Kyung-Sik; Baek, Hyungshin - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 302-316

Persistent link: https://www.econbiz.de/10012289331

Corporate social responsibility and brand loyalty in private higher education : mediation assessment of brand reputation and trust

Mostafa Rasoolimanesh, S.; Poh Ling Tan; Mehran Nejati; … - In: Journal of marketing for higher education 34 (2024) 1, pp. 156-177

Persistent link: https://www.econbiz.de/10014566954

Investigating the impact of service quality dimensions on reputation and brand trust

Esmaeilpour, Majid; Sayadi, Amrollah; Mirzaei, Mahnaz - In: International journal of business and economic sciences … 10 (2017) 3, pp. 7-17

Purpose: The objective of this study was to investigate the impact of service quality dimensions on brand reputation … and brand trust in Iran’s Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective … Study Population included customers of Iran’s Saderat Bank branches in Bushehr city. Since the population size was large …

Persistent link: https://www.econbiz.de/10011823495

Omnichannel retailing with brand engagement, trust and loyalty in banking : the moderating role of personal innovativeness

Quynh Tran Xuan; Hanh T.H. Truong; Tri Vo Quang - In: International journal of bank marketing 41 (2023) 3, pp. 663-694

Persistent link: https://www.econbiz.de/10014267112

A study of the impact of corporate social responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)

Lombart, Cindy; Louis, Didier - In: Journal of retailing and consumer services 21 (2014) 4, pp. 630-642

Persistent link: https://www.econbiz.de/10010388515

The mediating role of skepticism : how corporate social advocacy builds quality relationships with publics

Park, Keonyoung - In: Journal of marketing communications 28 (2022) 8, pp. 821-839

Persistent link: https://www.econbiz.de/10013493045

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