We study the effects of retailer in-store media on distribution channel relationships. With modern communication technology, retailers can open in-store media (ISM) in their stores and allow manufacturers to advertise in-store. We show that ISM has an important role in coordinating a...

Behandelt Arten und Formen des Verkaufs, Kundenorientierung, Kundengspräch, Verkauf von Dienstleistungen und rechtliche Aspekte. Geeignet zur Stoffwiederholung in Ausbildung, Umschulung und Fortbildung sowie zur Prüfungsvorbereitung.

1. Why do we choose how we choose? -- 2. Consumer psychology and psychological factors affecting our choices -- 3. The goal and scope of this book -- 4. Identifying cues and their effects in a retail store -- 5. The multisensory nature of a retail store and joint effects of cues -- 6. Factors...