Kankam, George; Charnor, Isaac Tetteh - In: Future Business Journal 9 (2023), pp. 1-11
how brand trust (BT) and brand loyalty (BL) act as mediators between emotional intelligence (EI) and decision … relationship between brand trust and brand loyalty is more strongly mediated at higher levels of EI. The result indicates a partial … mediation between emotional intelligence and decision-making style through brand loyalty. This paper aims to increase knowledge …