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Customer participation, value co-creation and customer loyalty : evidence from Umrah travel agencies in Indonesia
Mursid, Ali; Wu, Cedric Hsi-Jui - In: Journal of Islamic marketing 13 (2022) 3, pp. 628-648
Persistent link: https://www.econbiz.de/10012880208
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First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad; Hollebeek, Linda D.; Mostafa … - In: Journal of travel research : a quarterly publication of … 61 (2022) 3, pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
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Tourist expertise and pre-travel value co-creation : task-related processes and beyond
Eletxigerra, Ainhize; Barrutia, José M.; Echebarria, Carmen - In: Tourism management perspectives : TMP 37 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012502582
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The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar; Berenguer Contrí, Gloria; … - In: Tourism management : research, policies, practice 75 (2019), pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
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Host and guest value co-creation and satisfaction in a shared economy : the case of Airbnb
Thaichon, Park; Surachartkumtonkun, Jiraporn; Singhal, … - In: Journal of global scholars of marketing science : … 30 (2020) 4, pp. 407-422
Persistent link: https://www.econbiz.de/10012286212
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Human value co-creation behavior in tourism : insight from an Australian whale watching experience
Xie, Jinghua; Tkaczynski, Aaron; Prebensen, Nina K. - In: Tourism management perspectives : TMP 35 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012296687
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The role of service encounter interaction behavior in activating customer participation and co-creating value in the health care service
Le Nguyen Hau; Pham Ngoc Tram Anh; Pham Ngoc Thuy; Tran … - In: Journal of economic development 23 (2016) 2, pp. 100-119
Persistent link: https://www.econbiz.de/10011647701
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Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption
Prebensen, Nina K.; Xie, Jinghua - In: Tourism management : research, policies, practice 60 (2017), pp. 159-165
Persistent link: https://www.econbiz.de/10011675987
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Does raising value co-creation increase all customers’ happiness?
Hsieh, Yi-Ching; Chiu, Hung-Chang; Tang, Yun-Chia; Lin, … - In: Journal of business ethics : JOBE 152 (2018) 4, pp. 1053-1067
Persistent link: https://www.econbiz.de/10011962513
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Generational profiles in value co-creation interactions
Shulga, Lenna V.; Busser, James A.; Kim, Hyelin - In: Journal of hospitality marketing & management 27 (2018) 2, pp. 196-217
Persistent link: https://www.econbiz.de/10011848350