Narrow search
Showing 141 - 150 of 95,955
Cover Image
Gender difference in customer satisfaction and brand loyalty towards banking services
Mittal, Manish; Agrawal, Shruti; Grupta, Ratish - In: The IUP journal of marketing management : IJMM 18 (2019) 1, pp. 23-38
Persistent link: https://www.econbiz.de/10012009727
Cover Image
Switching costs in the Finnish retail deposit market
Takalo, Tuomas - 2019
Persistent link: https://www.econbiz.de/10012115003
Cover Image
Do corporate social responsibility activities enhance customer satisfaction and customer loyalty? : evidence from the Saudi banking sector
Al-Ghamdi, Shumookh Abdul Aziz; Badawi, Nada Saleh - In: Cogent business & management 6 (2019), pp. 1-19
importance for bank managers and directors when developing effective strategies. …
Persistent link: https://www.econbiz.de/10012115986
Cover Image
Social media development paths in banks
Angelini, Antonella; Ferretti, Paola; Ferrante, Gabriele; … - In: Journal of promotion management : JPM 23 (2017) 3, pp. 345-358
Persistent link: https://www.econbiz.de/10011729563
Cover Image
The relationships among information systems, knowledge sharing, and customer relationship management in banking industry
Phung, Thanh-Binh - In: International journal of electronic customer … 10 (2016) 1, pp. 65-87
Persistent link: https://www.econbiz.de/10011687970
Cover Image
Investigating the influence of TQM, service quality and market orientation on customer satisfaction and loyalty in the Indian banking sector
Pattanayak, Durgesh; Koilakuntla, Maddulety; Punyatoya, … - In: International journal of quality & reliability management 34 (2017) 3, pp. 362-377
Persistent link: https://www.econbiz.de/10011694508
Cover Image
Learning in a disruptive customer engagement platform : an empirical analysis in the banking industry
Sharman, Ajit; Huang, Yan; Krishnan, Mayuram S. - 2016
Persistent link: https://www.econbiz.de/10011747744
Cover Image
Customer orientation and job satisfaction in the banking sector : examining the mediating role of successful emotion regulation
Devadason D., Joseph; Jublee, D. - In: The IUP journal of management research : IJMR 16 (2017) 3, pp. 58-79
Persistent link: https://www.econbiz.de/10011750189
Cover Image
The determinants of household's bank switching
Brunetti, M.; Ciciretti, R.; Djordjevic, Lj. - In: Journal of financial stability 26 (2016), pp. 175-189
Persistent link: https://www.econbiz.de/10011705287
Cover Image
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram; Sultan, Parves - In: The international journal of bank marketing : IJBM 35 (2017) 2, pp. 275-297
Persistent link: https://www.econbiz.de/10011707781