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Creating Customer Value Throug...
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74
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64
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58
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56
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56
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55
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53
Straume, Odd Rune
52
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51
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51
Jang, Soocheong
49
Krafft, Manfred
47
Piller, Frank T.
47
Schmidt, Sascha L.
46
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45
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SpringerLink / Bücher
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International Journal of Sport Finance
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Service business
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Tourism management perspectives : TMP
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Tourism economics : the business and finance of tourism and recreation
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Auditing : a journal of practice & theory
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Asia Pacific journal of marketing and logistics
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Psychology & marketing
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81
Relationship value based on customer equity influences on online group-buying customer loyalty
Zhang, Ruijin
;
Li, Guoxin
;
Wang, Haiyan
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3820-3826
Persistent link: https://www.econbiz.de/10011515268
Saved in:
82
A QoS-sensitive model for e-commerce customer behavior
Ghavamipoor, Hoda
;
Galpayegani, S. Alireza Hashemi
; …
- In:
Journal of research in interactive marketing : …
11
(
2017
)
4
,
pp. 380-397
Persistent link: https://www.econbiz.de/10011813290
Saved in:
83
Value cocreation in service interactions : dimensions and antecedents
Neghina, Carmen
;
Caniëls, Marjolein
;
Bloemer, Johanna M.
; …
- In:
Marketing theory
15
(
2015
)
2
,
pp. 221-242
Persistent link: https://www.econbiz.de/10011494612
Saved in:
84
Service quality and customer satisfaction of a UAE-based airline : an empirical investigation
Hussain, Rahim
;
Al Nasser, Amjad
;
Hussain, Yomna K.
- In:
Journal of air transport management
42
(
2015
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010481732
Saved in:
85
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
86
An examination of the online service-profit chain
Bressolles, Grégory
;
Durrieu, Francois
;
Deans, Kenneth R.
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 727-751
Persistent link: https://www.econbiz.de/10011443498
Saved in:
87
Understanding and predicting customer behaviour : framework of value dimensions in mobile services
Ervasti, Mari
- In:
Journal of customer behaviour
12
(
2013
)
2/3
,
pp. 135-158
Persistent link: https://www.econbiz.de/10010233764
Saved in:
88
Are customer satisfaction and customer loyalty drivers of customer lifetime value in mobile data services : a comparative cross-country study
Qi, Jia-yin
;
Zhou, Yong-pin
;
Chen, Wen-jing
;
Qu, Qi-xing
- In:
Information technology and management
13
(
2012
)
4
,
pp. 281-296
Persistent link: https://www.econbiz.de/10009672490
Saved in:
89
A study on mobile phone service loyalty in Taiwan
Chen, Ching-fu
;
Cheng, Lee-ting
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 807-819
Persistent link: https://www.econbiz.de/10009625464
Saved in:
90
The value co-creation process as a determinant of customer satisfaction
Vega-Vazquez, Manuela
;
Revilla-Camacho, María Ángeles
; …
- In:
Management decision : MD
51
(
2013
)
10
,
pp. 1945-1953
Persistent link: https://www.econbiz.de/10010198589
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