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Evaluating customer satisfaction using the ACSI model in a themed restaurant in Bangkok
Mao, MuLong; James, Paul - In: Inventi impact: service sector (2020) 3, pp. 148-164
Persistent link: https://www.econbiz.de/10012318728
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Impact of restaurant owners'/managers' handling of customers' unexpected incidents on customers' revisit intention
Lin, Tin-Chun - In: International journal of economics and business research 15 (2018) 1, pp. 108-124
Persistent link: https://www.econbiz.de/10011997901
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Perceived price as antecedent of satisfaction and loyalty : learn from fast food multinational restaurants in Indonesia
Syah, Tantri Yanuar Rahmat; Alimwidodo, Patrick Christian; … - In: Central European business review : CEBR 11 (2022) 4, pp. 63-84
Persistent link: https://www.econbiz.de/10013457318
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Personal traits service marketing mix and corporate image influence the customer satisfaction of Shabu Restaurants in Thailand
Pichyada Pheunpha - In: International journal of business & management : IJoBM 10 (2022) 2, pp. 55-66
Persistent link: https://www.econbiz.de/10013499085
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Customer satisfaction, behavioural and pay more intentions : a study on Indian Dhabas (roadside full-service restaurants)
Kumar, Pankaj; Ahlawat, Pardeep K.; Kumar, Parveen; … - In: International journal of services, economics and management 14 (2023) 1, pp. 20-41
Persistent link: https://www.econbiz.de/10014311176
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The effect of service quality and perceived value on customer loyalty in Tuban restaurants with customer satisfaction mediation
Gulam B., M. Irsyad; Suryadi, Nanang; Waluyowati, Nur Prima - 2023
Persistent link: https://www.econbiz.de/10014326170
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Recovery strategies of a micro restaurant in Nigeria : implications on customer satisfaction and loyalty
Agu, Agu Godswill - In: Journal of African business 24 (2023) 3, pp. 363-383
Persistent link: https://www.econbiz.de/10014320497
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Assessment of service innovation in the quick service restaurants
Sarangal, Rajani Kumari; Singh, Rajesh - In: International journal of business innovation and … 32 (2023) 1, pp. 1-24
Persistent link: https://www.econbiz.de/10014438450
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Expression of customer (dis)satisfaction in online restaurant reviews : the relationship between adversative connective constructions and star ratings
Baker, Matthew J.; Hashimoto, Brett - In: International journal of business communication : IJBC … 61 (2024) 1, pp. 148-180
Persistent link: https://www.econbiz.de/10014635476
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How do customers perceive service quality in differently structured fast food restaurants?
Cao, Yang; Kim, Kyungmin - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 99-117
Persistent link: https://www.econbiz.de/10010526372