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Service innovation enabled by Internet of Things and cloud computing : a service-dominant logic perspective
Nittala, Sreenivasa S. Sharma; Bharadwaj, Sangeeta Shah; … - In: Technology analysis & strategic management 34 (2022) 4, pp. 433-446
Persistent link: https://www.econbiz.de/10013412474
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Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca; Cassia, Fabio - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
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Shifting paradigm to service-dominant logic via Internet-of-Things with applications in the elevators industry
Lai, Chia Tai Angus; Jackson, Paul R.; Jiang, Wei - In: Journal of management analytics 4 (2017) 1, pp. 35-54
Persistent link: https://www.econbiz.de/10011771056
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Value co-creation with Internet of things technology in the retail industry
Balaji, M. S.; Roy, Sanjit - In: Journal of marketing management : MM 33 (2017) 1/2, pp. 7-31
Persistent link: https://www.econbiz.de/10011690527
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Co-creation in higher education and quality of college life : the roles of students' co-creation effort, interactions, and mindfulness
Diep Quoc Bao; Nguyen Dong Phong; Nguyen Dinh Tho - In: The international journal of management education 21 (2023) 3, pp. 1-13
Persistent link: https://www.econbiz.de/10014458866
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Can gamified e-service quality improve customer value co-creation and relationship quality in e-retailing?
Tabaeeian, Reihaneh Alsadat; Shafiee, Majid Mohammad; … - In: International journal of quality and service sciences 16 (2024) 2, pp. 145-166
Persistent link: https://www.econbiz.de/10015078164
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B2B engagement within an internet of things ecosystem
Soltani, Sadia - In: The journal of business & industrial marketing 37 (2022) 1, pp. 146-159
Persistent link: https://www.econbiz.de/10012797124
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Two strands of servitization : a thematic analysis of traditional and customer co-created servitization and future research directions
Green, Maxwell H.; Davies, Philip; Ng, Irene - In: International journal of production economics 192 (2017), pp. 40-53
Persistent link: https://www.econbiz.de/10011782299
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Adoption of technology-based services : the role of customers' willingness to co-create
Heidenreich, Sven; Handrich, Matthias - In: Journal of service management 26 (2015) 1, pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
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Vignettes in the two-step arrival of the internet of things and its reshaping of marketing management's service-dominant logic : commentary
Woodside, Arch G.; Sood, Suresh - In: Journal of marketing management : MM 33 (2017) 1/2, pp. 98-110
Persistent link: https://www.econbiz.de/10011697743