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Mining consumer minds : downstream consequences of host motivations for home-sharing platforms
Chung, Jaeyeon; Johar, Gita Venkataramani; Li, Yanyan; … - In: Journal of consumer research : JCR ; an … 48 (2022) 5, pp. 817-838
Persistent link: https://www.econbiz.de/10012877735
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Big social data and customer decision making in vegetarian restaurants : a combined machine learning method
Nilashi, Mehrbakhsh; Hossein Ahmadi; Arji, Goli; … - In: Journal of retailing and consumer services 62 (2021), pp. 1-18
Persistent link: https://www.econbiz.de/10012648898
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The interplay between online reviews and physician demand : an empirical investigation
Xu, Yuqian; Armony, Mor; Ghose, Anindya - In: Management science : journal of the Institute for … 67 (2021) 12, pp. 7344-7361
Persistent link: https://www.econbiz.de/10012815283
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Reading between the lines : understanding customer experience with disruptive technology through online reviews
Robertson, Jeandri; Ferreira, Caitlin; Paschen, Jeannette - In: Australasian marketing journal : AMJ ; official journal … 29 (2021) 3, pp. 215-224
Persistent link: https://www.econbiz.de/10012668431
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Intent identification in unattended customer queries using an unsupervised approach
Rebelo, Hugo D.; Oliveira Lucas A. F.; Almeida, Gustavo M. - In: Journal of information & knowledge management : JIKM 20 (2021) 3, pp. 2150037-1-2150037-26
Persistent link: https://www.econbiz.de/10012668795
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Impact of visual information on online consumer review behavior : evidence from a hotel booking website
Kim, Molan; Lee, Seung Min; Choi, Sanghak; Kim, Sang Yong - In: Journal of retailing and consumer services 60 (2021), pp. 1-7
Persistent link: https://www.econbiz.de/10012502720
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Analyzing passengers' emotions following flight delays : a 2011–2019 case study on SKYTRAX comments
Song, Cen; Guo, Jingquan; Zhuang, Jun - In: Journal of air transport management 89 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012383806
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Detecting fraudulent behavior on crowdfunding platforms : the role of linguisitic and content-based cues in static and dynamic context
Siering, Michael; Koch, Jascha-Alexander; Deokar, Amit V. - In: Journal of management information systems : JMIS 33 (2016) 2, pp. 421-455
Persistent link: https://www.econbiz.de/10011616102
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Lifestyles in Amazon : evidence from online reviews enhanced recommender system
Huang, Yinghui; Liu, Hui; Li, Weiqing; Wang, Zichao; … - In: International journal of market research 62 (2020) 6, pp. 689-706
Persistent link: https://www.econbiz.de/10012309005
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Mindful consumption : three consumer segment views
Milne, George R.; Ordenes, Francisco Villarroel; … - In: Australasian marketing journal 28 (2020) 1, pp. 3-10
Persistent link: https://www.econbiz.de/10012253907