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The impact of socio-economic background on satisfaction : evidence for policy-makers
Clifton, Judith; Díaz Fuentes, Daniel; … - In: Journal of regulatory economics 46 (2014) 2, pp. 183-206
Persistent link: https://www.econbiz.de/10010489835
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Shopping value, satisfaction, and behavioral intentions : a sociodemographic and interproduct category study on private label brands
Mishra, Anubhav A. - In: Journal of global marketing 27 (2014) 4, pp. 226-246
Persistent link: https://www.econbiz.de/10010408319
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Improving consumer satisfaction in green hotels : the roles of perceived warmth, perceived competence, and CSR motive
Gao, Yixing; Mattila, Anna S. - In: International journal of hospitality management 42 (2014), pp. 20-31
Persistent link: https://www.econbiz.de/10010410812
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The effect of philanthropic marketing on brand resonance and consumer satisfaction of CSR performance : does media self-regulation matter?
Tsai, Tracy Tsui-hsu; Lin, Arthur Jing; Li, Eldon Yu-zen - In: Chinese management studies : CMS 8 (2014) 3, pp. 527-547
Persistent link: https://www.econbiz.de/10010462830
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Spectator emotions : effects on quality, satisfaction, value, and future intentions
Calabuig Moreno, Ferran; Prado-Gascó, Vicente; Crespo … - In: Journal of business research : JBR 68 (2015) 7, pp. 1445-1449
Persistent link: https://www.econbiz.de/10011297923
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A study of the impact of corporate social responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)
Lombart, Cindy; Louis, Didier - In: Journal of retailing and consumer services 21 (2014) 4, pp. 630-642
Persistent link: https://www.econbiz.de/10010388515
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Customer satisfaction and recommendation behaviour : the case of MTN in Iran
Karami, Masoud; Maleki, Somaye; Tajeddini, Keyvan; … - In: Middle East journal of management : MEJM 1 (2014) 3, pp. 276-297
Persistent link: https://www.econbiz.de/10010395067
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Cross-national differences in consumer satisfaction : mobile services in emerging and developed markets
Morgeson, Forrest V., III.; Sharma, Pratyush Nidhi; … - In: Journal of international marketing 23 (2015) 2, pp. 1-24
Persistent link: https://www.econbiz.de/10011292300
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Examining drivers and outcomes of social media brand engagement
Leckie, Civilai; Dwivedi, Abhishek; Johnson, Lester W. - In: Asia Pacific journal of marketing and logistics 34 (2022) 2, pp. 350-367
Persistent link: https://www.econbiz.de/10013163333
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Evaluating the total quality and its role in measuring consumer satisfaction with e-healthcare services using the 5Qs model : a structure equation modeling approach
Verma, Prachi; Kumar, Satinder; Sharma, Sanjeev Kumar - In: Benchmarking : an international journal 29 (2022) 1, pp. 22-46
Persistent link: https://www.econbiz.de/10012990491