Narrow search
Showing 1 - 10 of 61,325
Cover Image
Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul, Turkey
Cetin, Gurel; Walls, Andrew - In: Journal of hospitality marketing & management 25 (2016) 3/4, pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
Cover Image
Effects of image and advertising efficiency on customer loyalty and antecedents of loyalty : Turkish banks sample
Cengiz, Ekrem; Ayyildiz, Hasan; Er, Bünyamin - In: Banks and bank systems : international research journal 2 (2007) 1, pp. 56-78
Persistent link: https://www.econbiz.de/10003863120
Cover Image
Retail store branding in Turkey : its effect on perceived quality, satisfaction and loyalty
Gürbüz, Esen - In: EuroMed journal of business 3 (2008) 3, pp. 286-304
Persistent link: https://www.econbiz.de/10003930252
Cover Image
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark; Baloglu, Seyhmus; Mao, Zhenxing; … - In: International journal of contemporary hospitality management 22 (2010) 2/3, pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Cover Image
The paths from service quality dimensions to customer loyalty : an application on supermarket customers
Kitapci, Olgun; Dortyol, Ibrahim Taylan; Yaman, Zührem; … - In: Management research review 36 (2013) 3, pp. 239-255
Persistent link: https://www.econbiz.de/10009729331
Cover Image
The effect of customer relationship management adoption in business-to-business markets
Ata, U. Zeynep; Toker, Aysegul - In: The journal of business & industrial marketing 27 (2012) 6, pp. 497-507
Persistent link: https://www.econbiz.de/10009665463
Cover Image
Relationships among tourist profile, satisfaction and destination loyalty : examining empirical evidences in Antalya region of Turkey
Ozdemir, Bahattin; Aksu, Akin; Ehtiyar, Rüya; Çizel, … - In: Journal of hospitality marketing & management 21 (2012) 5/6, pp. 506-540
Persistent link: https://www.econbiz.de/10009621105
Cover Image
Assessing the effects of satisfaction and value on customer loyalty behaviors in service environments : high-speed railway in Turkey as a case study
Dölarslan, Emre Sahin - In: Management research review 37 (2014) 8, pp. 706-727
Persistent link: https://www.econbiz.de/10010387101
Cover Image
Examining uncertainty avoidance, relationship quality, and customer loyalty in two cultures
Ndubisi, Nelson Oly; Malhotra, Naresh K.; Ulas, Dilber; … - In: Journal of international consumer marketing 24 (2012) 5, pp. 320-337
Persistent link: https://www.econbiz.de/10009778699
Cover Image
Increasing customer satisfaction in strategic communication studies : excellence awards in the transportation sector
Eken, Ihsan; Gezmen, Başak - In: Strategic priorities in competitive environments : …, (pp. 247-264). 2020
Persistent link: https://www.econbiz.de/10012238034