//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impacts of omnichannel ret...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
82,958
Konsumentenverhalten
80,478
Relationship marketing
26,206
Beziehungsmarketing
25,532
Service quality
21,634
Dienstleistungsqualität
20,883
Customer satisfaction
15,451
Kundenzufriedenheit
13,867
Theorie
11,936
Theory
11,740
Brand management
8,298
Markenführung
8,246
Brand image
7,161
Markenimage
7,109
USA
7,006
Deutschland
6,944
United States
6,714
Germany
6,581
Online-Handel
6,264
Online retailing
6,247
Social Web
5,939
Social web
5,936
Online-Marketing
5,327
Internet marketing
5,307
Electronic Commerce
4,948
Einzelhandel
4,898
Retail trade
4,840
E-commerce
4,756
Brand
4,489
Markenartikel
4,473
Marketingmanagement
4,054
Marketing management
4,029
Emotion
3,845
Werbewirkung
3,712
Advertising effects
3,673
Experiment
3,606
Verbraucherverhalten
3,593
Vertrauen
3,363
Confidence
3,344
Advertising
3,131
more ...
less ...
Online availability
All
Undetermined
45,007
Free
26,571
Type of publication
All
Article
86,609
Book / Working Paper
39,062
Journal
231
Other
45
Type of publication (narrower categories)
All
Article in journal
70,098
Aufsatz in Zeitschrift
70,098
Graue Literatur
9,985
Non-commercial literature
9,985
Aufsatz im Buch
9,230
Book section
9,230
Working Paper
8,542
Arbeitspapier
7,854
Hochschulschrift
4,442
research-article
4,265
Thesis
3,268
Collection of articles of several authors
1,840
Sammelwerk
1,840
Aufsatzsammlung
1,156
Case study
892
Fallstudie
892
Conference paper
752
Konferenzbeitrag
752
Bibliografie enthalten
536
Bibliography included
536
Konferenzschrift
519
Collection of articles written by one author
417
Sammlung
417
Lehrbuch
393
Dissertation u.a. Prüfungsschriften
354
Textbook
335
conceptual-paper
313
Ratgeber
302
Conference proceedings
283
Article
281
Guidebook
278
review-article
271
Reprint
235
Amtsdruckschrift
230
Government document
230
case-report
225
review
213
Handbook
157
Handbuch
157
viewpoint
112
more ...
less ...
Language
All
English
110,833
German
12,493
Undetermined
1,756
French
399
Polish
138
Spanish
125
Italian
98
Russian
44
Swedish
44
Danish
33
Dutch
26
Portuguese
23
Norwegian
22
Romanian
21
Hungarian
19
Finnish
18
Lithuanian
17
Czech
15
Slovak
10
Croatian
6
Indonesian
4
Multiple languages
4
Bulgarian
3
Slovenian
3
Serbian
3
Arabic
2
Turkish
2
Vietnamese
2
Chinese
2
Bosnian
1
Macedonian
1
Malay (macrolanguage)
1
Albanian
1
more ...
less ...
Author
All
Bruhn, Manfred
174
Homburg, Christian
171
Han, Heesup
141
Huber, Frank
138
Bauer, Hans H.
131
Mattila, Anna S.
131
Herrmann, Andreas
124
Belk, Russell W.
117
Phau, Ian
107
Wiedmann, Klaus-Peter
106
Grunert, Klaus G.
103
Sheth, Jagdish N.
103
Kumar, V.
97
Grewal, Dhruv
96
Verhoef, Peter C.
93
Gierl, Heribert
86
Khare, Arpita
85
Lusk, Jayson L.
85
Usman, Osly
84
Walsh, Gianfranco
84
Foxall, Gordon R.
83
Dwivedi, Yogesh Kumar
81
Loureiro, Sandra Maria Correia
79
Spiller, Achim
78
Laroche, Michel
76
Siciliani, Luigi
76
Sharma, Piyush
72
Thaichon, Park
72
Bagozzi, Richard P.
71
Mittal, Vikas
71
Nayga, Rodolfo M.
70
Hollebeek, Linda D.
69
Paul, Justin
69
Septianto, Felix
69
Stauss, Bernd
69
Jang, Soocheong
68
Agarwal, Sumit
67
Stavins, Joanna
67
Svensson, Göran
65
Swoboda, Bernhard
65
more ...
less ...
Institution
All
National Bureau of Economic Research
708
Springer Fachmedien Wiesbaden
226
OECD
85
IGI Global
63
Verlag Dr. Kovač
56
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
54
Books on Demand GmbH <Norderstedt>
39
American Marketing Association
38
International Energy Agency
30
European Association of Agricultural Economists - EAAE
28
Information Resources Management Association
27
International Monetary Fund
27
Edward Elgar Publishing
26
Institut für Demoskopie Allensbach
26
International Monetary Fund (IMF)
26
Nomos Verlagsgesellschaft
24
World Bank
24
Université Paris-Dauphine (Paris IX)
20
Friedrich-Schiller-Universität Jena
18
Nordic Council of Ministers
18
Universität Mannheim
18
Hochschulrektorenkonferenz
17
RWTH Aachen
17
Shaker Verlag
16
INSEAD
15
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
15
Erasmus Research Institute of Management
14
HAL
14
Haufe-Lexware GmbH & Co. KG
14
World Bank Group
14
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
13
Österreichisches Institut für Wirtschaftsforschung
13
Christian-Albrechts-Universität zu Kiel
12
Eric Cuvillier <Firma>
12
Europäische Kommission
12
Fördergesellschaft Marketing an der Universität Augsburg
12
Organisation for Economic Co-operation and Development
11
Springer International Publishing
11
Springer-Verlag GmbH
11
Harvard Graduate School of Business Administration
10
more ...
less ...
Published in...
All
Journal of business research : JBR
2,437
Journal of retailing and consumer services
2,149
International journal of hospitality management
1,093
International journal of consumer studies
782
Psychology & marketing
718
NBER working paper series
704
SpringerLink / Bücher
643
Working paper / National Bureau of Economic Research, Inc.
622
Journal of consumer research : JCR ; an interdisciplinary bimonthly
592
European Journal of Marketing
568
NBER Working Paper
548
The service industries journal
547
Industrial marketing management : the international journal for industrial and high-tech firms
528
Tourism management : research, policies, practice
493
Asia Pacific journal of marketing and logistics
463
Journal of Services Marketing
452
Journal of Consumer Marketing
445
The journal of services marketing
445
Journal of travel and tourism marketing
444
Management science : journal of the Institute for Operations Research and the Management Sciences
422
Journal of the Academy of Marketing Science
415
European journal of marketing : EJM
414
The journal of product & brand management
410
International journal of contemporary hospitality management
400
Journal of marketing research : JMR
400
Journal of marketing management : MM
395
Journal of retailing
394
Journal of marketing
392
The journal of brand management : an international journal
386
Cogent business & management
381
Journal of hospitality marketing & management
351
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
350
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
349
Marketing intelligence & planning
345
Journal of international consumer marketing
336
Marketing letters : a journal of research in marketing
335
International Journal of Retail & Distribution Management
326
Journal of strategic marketing
326
International journal of retail & distribution management
322
International Journal of Bank Marketing
321
more ...
less ...
Source
All
ECONIS (ZBW)
115,885
Other ZBW resources
5,533
USB Cologne (EcoSocSci)
1,552
RePEc
1,533
EconStor
1,058
BASE
266
OLC EcoSci
78
USB Cologne (business full texts)
38
ArchiDok
4
more ...
less ...
Showing
161
-
170
of
125,947
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
161
Customer experience management in omnichannel retailing
Çakiroğlu, K. Ilgın
;
Çengel, Özgür
- In:
Managing customer experiences in an omnichannel world : …
,
(pp. 97-113)
.
2021
Persistent link: https://www.econbiz.de/10012492289
Saved in:
162
Exploring customer experience during channel switching in omnichannel retailing context : a qualitative assessment
Anh Thi Van Nguyen
;
McClelland, Bob
;
Nguyen Hoang Thuan
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013209558
Saved in:
163
Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail
Tyrväinen, Olli
;
Karjaluoto, Heikki
;
Saarijärvi, Hannu
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305392
Saved in:
164
An omnichannel approach to retailing : demystifying and identifying the factors influencing an omnichannel experience
Hickman, Ellie
;
Kharouf, Husni
;
Sekhon, Harjit
- In:
The international review of retail, distribution and …
30
(
2020
)
3
,
pp. 266-288
Persistent link: https://www.econbiz.de/10012253877
Saved in:
165
Understanding the omnichannel customer journey : determinants of interaction choice
Barwitz, Niklas
;
Maas, Peter
- In:
Journal of interactive marketing : a quarterly …
43
(
2018
),
pp. 116-133
Persistent link: https://www.econbiz.de/10011920073
Saved in:
166
Customer experiences in omnichannel retail environments : a thematic literature review
Both, Alina
;
Steinmann, Sascha
- In:
The international review of retail, distribution and …
33
(
2023
)
5
,
pp. 445-478
Persistent link: https://www.econbiz.de/10014558937
Saved in:
167
The link between consumer-facing technologies and customer experience in physical retail environments : a critical literature review
Lahmeyer, Sarah
;
Roemer, Ellen
- In:
The international review of retail, distribution and …
34
(
2024
)
2
,
pp. 128-159
Persistent link: https://www.econbiz.de/10014559006
Saved in:
168
Exploring omnichannel strategies : a path to improve customer experiences
Silva, Susana C.
;
Silva, Francisca Pinto
;
Dias, Joana Carmo
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 62-88
Persistent link: https://www.econbiz.de/10014484202
Saved in:
169
Exploring antecedents of online banking customers and empirical validation
Allada, Vijaya Kameswari
;
Dubey, Rameshwar
;
Agarwal, Sonal
- In:
International journal of productivity and quality …
14
(
2014
)
4
,
pp. 472-491
Persistent link: https://www.econbiz.de/10011283347
Saved in:
170
Inter-scale assessment & comparison of customer loyalty in banking industry : an empirical study
Rai, Alok Kumar
;
Srivastava, Medha
- In:
Metamorphosis : a journal of management research
12
(
2013
)
2
,
pp. 67-85
Persistent link: https://www.econbiz.de/10010370461
Saved in:
First
Prev
13
14
15
16
17
18
19
20
21
22
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->