Young, Louise C.; Wilkinson, Ian F. - In: European Journal of Marketing 23 (1989) 2, pp. 109-122
There exists at present a gap in channel theory on the role of co‐operation and trust in the functioning of interfirm …, survive and grow. This article introduces trust as an important determinant of channel behaviour, indicates the importance of … trust in co‐operative behaviour and presents the results of an introductory study on trust in marketing channels. …