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subject:"Beziehungsmarketing"
~isPartOf:"International journal of bank marketing"
~isPartOf:"The international journal of bank marketing : IJBM"
~source:"econis"
~subject:"Customer satisfaction"
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Beziehungsmarketing
Customer satisfaction
Electronic Banking
91
Electronic banking
91
Consumer behaviour
58
Konsumentenverhalten
58
Innovation adoption
34
Innovationsakzeptanz
34
Dienstleistungsqualität
22
Service quality
22
Kundenzufriedenheit
21
Mobile banking
21
Mobile Business
20
Mobile business
20
Mobile communications
20
Mobilkommunikation
20
Relationship marketing
19
Bank
16
Financial services
15
Finanzdienstleistung
15
Confidence
12
Innovation diffusion
12
Innovationsdiffusion
12
Vertrauen
12
Bankgeschäft
10
Banking services
10
Trust
9
Banking
8
India
8
Indien
8
Internet banking
8
Satisfaction
8
Digitalisierung
7
Digitization
7
Financial technology
6
Finanztechnologie
6
Internet
6
Personal banking
6
Privatkundengeschäft
6
Structural equation model
6
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English
28
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Brun, Isabelle
2
Rajaobelina, Lova
2
Adewoye, Oyerinde J.
1
Amin, Muslim
1
Anup K C
1
Arcand, Manon
1
Ayo, Charles K.
1
Bak, Randall
1
Banerjee, Shubhomoy
1
Bang, Nguyen
1
Berraies, Sarra
1
Chauhan, Sumedha
1
Eweoya, Ibukun O.
1
Fatma, Mobin
1
Freitas, Neudson Peres de
1
Ganguli, Shirshendu
1
Gupta, Prashant
1
Hannachi, Mariem
1
Hannan, Abdul
1
Hijazi, Rawa
1
Hussain, Atif
1
Iman, Nofie
1
Iswanto, Bambang
1
Jaiswal, Deepak
1
Junarsin, Eddy
1
Juniwati, Endang Hatma
1
Kalthom Abdullah
1
Kamboj, Shampy
1
Kant, Rishi
1
Karnawati, Hennidah
1
Khan, Imran
1
Khian Sin Ong
1
Kristianingsih, Kristianingsih
1
Kumar, Amresh
1
Kumar, Poonam
1
Kumar, Satish
1
Ladeira, Wagner Junior
1
Larsson, Anthony
1
Levy, Shalom
1
Line, Ricard
1
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International journal of bank marketing
The international journal of bank marketing : IJBM
Journal of financial services marketing : JFSM
10
International journal of electronic finance : IJEF
8
International journal of business information systems : IJBIS
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of retailing and consumer services
6
International journal of electronic customer relationship management : IJECRM
5
Journal of financial services marketing
5
Nepalese journal of finance : a publication of Uniglobe College
5
Services marketing quarterly
5
International journal of economic perspectives : IJEP
4
International journal of financial services management : IJFSM
4
International journal of quality & reliability management
4
International journal of services and operations management
4
Journal for global business advancement : JGBA
4
Journal of digital banking
4
Marketing intelligence & planning
4
Banken im Wandel : Direktbanken und Direct Banking
3
Cogent business & management
3
Electronic markets : the international journal on networked business
3
Global business review
3
International journal of business and globalisation : IJBG
3
International journal of business and systems research : IJBSR
3
International journal of economics and finance
3
International journal of quality and service sciences
3
Inventi impact: microfinance & banking
3
Inventi impact: retailing & consumer services
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Contemporary Issues in Business and Government
3
Journal of Islamic marketing
3
Journal of central banking theory and practice
3
Journal of global information management : an official publication of the Information Resources Management Association
3
Journal of internet commerce
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Nepalese journal of economics : a publication of Uniglobe College
3
Praj̄nȧn : journal of social and management sciences
3
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
The IUP journal of bank management : IJBM
3
The service industries journal
3
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ECONIS (ZBW)
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1
A meta-analysis of satisfaction in mobile banking : a contextual examination
Kumar, Poonam
;
Chauhan, Sumedha
;
Kumar, Satish
;
Gupta, …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 357-388
Persistent link: https://www.econbiz.de/10014525339
Saved in:
2
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
3
Mobile banking service quality and continuance intention : mediating role of satisfaction : a two-stage structural equation modeling-artificial neural network approach
Pokhrel, Laxman
;
Anup K C
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 389-413
Persistent link: https://www.econbiz.de/10014525350
Saved in:
4
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
5
Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Iman, Nofie
;
Nugroho, Sahid Susilo
;
Junarsin, Eddy
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1521-1549
Persistent link: https://www.econbiz.de/10014470534
Saved in:
6
Exploring mobile banking service quality dimensions in Pakistan : a text mining approach
Hussain, Atif
;
Hannan, Abdul
;
Shafique, Muhammad
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 601-618
Persistent link: https://www.econbiz.de/10014267108
Saved in:
7
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
8
Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
9
Impact of mobile banking failure on bank customers' usage behaviour : the mediating role of user satisfaction
Kamboj, Shampy
;
Sharma, Manika
;
Sarmah, Bijoylaxmi
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 128-153
Persistent link: https://www.econbiz.de/10013165352
Saved in:
10
Mobile banking service quality and customer value co-creation intention : a moderated mediated model
Hijazi, Rawa
- In:
International journal of bank marketing
40
(
2022
)
7
,
pp. 1501-1525
Persistent link: https://www.econbiz.de/10013532380
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