//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Kundenzufriedenheit"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Gütesicherung"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Quality management
425
Qualitätsmanagement
425
Dienstleistungsqualität
77
Service quality
77
Total quality management
52
Standardisierung
49
Standardization
49
Lean Management
47
Lean management
47
Industrie
45
Manufacturing industries
45
Product quality
42
Customer satisfaction
41
Produktqualität
41
Erfolgsfaktor
37
Success factor
37
Firm performance
36
Unternehmenserfolg
36
India
30
Indien
30
Lean Production
29
Lean production
29
Business process management
28
Prozessmanagement
28
Health care
27
Organisatorischer Wandel
27
Organizational change
27
Gesundheitswesen
25
Health care system
25
Performance measurement
25
Performance-Messung
25
Gesundheitsversorgung
24
Employee suggestion system
21
Environmental management
21
Umweltmanagement
21
Vorschlagswesen
21
Continuous improvement
20
Higher education institution
20
Hochschule
20
more ...
less ...
Online availability
All
Undetermined
16
Type of publication
All
Article
41
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
41
Conference paper
2
Konferenzbeitrag
2
Case study
1
Fallstudie
1
Language
All
English
41
Author
All
Datta, Rabindranath
2
Gupta, Sumana
2
Agrawal, Gaurav
1
Ahmad Jusoh
1
Ahmad, Zeshan
1
Ajmal, Mian M.
1
Albadry, Omaima Munawar
1
Alhamzah F. Abbas
1
Alsharif, Ahmed H.
1
Antony, Jiju
1
Aziz, Rasha Abd El
1
Banuro, Francis Yaw
1
Banuro, Joseph Kwaku
1
Boly, Vincent
1
Bonfanti, Angelo
1
Bouranta, Nancy
1
Caro, Laura Martínez
1
Chang, Pi-Yun
1
Chen, Houn-gee
1
Chen, Hsiang Ru
1
Cheng, Bor-wen
1
Cheruiyot, Thomas K.
1
Chowdhury, Mohammad A.
1
Conti, Tito
1
Cronemyr, Peter
1
Cudney, Elizabeth A.
1
Debnath, Roma Mitra
1
Douglas, Jacqueline
1
Erto, Pasquale
1
Fan, Qingji
1
Furterer, Sandra L.
1
García, Jose Antonio Martínez
1
Garg, Dixit
1
Garg, T. K.
1
Georgiadis, Christos K.
1
Gregorio, Ruben
1
Gremyr, Ida
1
Hensley, Rhonda L.
1
Ho, Li-Hsing
1
Hussien, Miran Ismail
1
more ...
less ...
Published in...
All
Managing service quality : MSQ ; an international journal
The TQM journal : the international review of organizational improvement
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
60
International journal of productivity and quality management : IJPQM
43
Total quality management & business excellence
22
International journal of quality & reliability management
17
International journal of services and operations management
16
International journal of contemporary hospitality management
13
International journal of quality and service sciences
12
Quality management journal : QMJ
12
International journal of hospitality management
11
Journal of air transport management
10
Journal of retailing and consumer services
10
The service industries journal
10
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of services, economics and management
8
International journal of business information systems : IJBIS
7
International journal of six sigma and competitive advantage : IJSSCA
7
Journal of hospitality marketing & management
7
The journal of services marketing
7
Cogent business & management
6
Amfiteatru economic : an economic and business research periodical
5
Benchmarking : an international journal
5
Business process management journal
5
International journal of production research
5
International journal of services and operations management : IJSOM
5
International journal of services technology and management
5
Journal of industrial engineering and management : JIEM
5
Tourism management : research, policies, practice
5
Benchmarking : an international journal ; BIJ
4
International journal of business excellence
4
International journal of electronic customer relationship management : IJECRM
4
International journal of production economics
4
Journal of business research : JBR
4
Journal of internet commerce
4
Journal of open innovation : technology, market, and complexity
4
Journal of strategic marketing
4
Problems and perspectives in management : PPM ; international research journal
4
Asia Pacific journal of marketing and logistics
3
Economic research
3
more ...
less ...
Source
All
ECONIS (ZBW)
41
Showing
1
-
10
of
41
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Consumer quality management for beverage food products : analyzing consumer' perceptions toward repurchase intention
Sharif, Shahbaz
;
Ur-Rehman, Shafique
;
Ahmad, Zeshan
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 431-459
Persistent link: https://www.econbiz.de/10014513343
Saved in:
2
Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? : moderating role of product categories and gender
Natarajan, Thamaraiselvan
;
Ramanan, Deepak V.
;
Jayapal, …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2547-2571
Persistent link: https://www.econbiz.de/10014458534
Saved in:
3
Applicability of healthcare service quality models and dimensions : future research directions
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1378-1393
Persistent link: https://www.econbiz.de/10014326382
Saved in:
4
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
Saved in:
5
Mapping the customer centric weather index insurance service design using quality function deployment
Singh, Pankaj
;
Agrawal, Gaurav
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1800-1822
Persistent link: https://www.econbiz.de/10014320947
Saved in:
6
What contributes to auditee satisfaction in external ISO 9001 audits?
Lenning, Jan
;
Gremyr, Ida
;
Raharjo, Hendry
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1877-1895
Persistent link: https://www.econbiz.de/10014320957
Saved in:
7
Total Quality Management in higher education : a literature review on barriers, customers and accreditation
Jasti, Naga Vamsi Krishna
;
Venkateswaran, V.
;
Kota, Srinivas
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1250-1272
Persistent link: https://www.econbiz.de/10013537688
Saved in:
8
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
Saved in:
9
Categorizing product attributes efficiently in QFD-Kano : a case analysis in telecommunication
Suef, Mokh
;
Suparno, Suparno
;
Singgih, Moses Laksono
- In:
The TQM journal : the international review of …
29
(
2017
)
3
,
pp. 512-527
Persistent link: https://www.econbiz.de/10011703582
Saved in:
10
Contradictions in TQM implementation : a proposed balance from the Ghanaian perspective
Banuro, Francis Yaw
;
Ntiri-Ampomah, Alexander
;
Banuro, …
- In:
The TQM journal : the international review of …
29
(
2017
)
4
,
pp. 564-578
Persistent link: https://www.econbiz.de/10011762876
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->