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type_genre:"Forschungsbericht"
~subject:"India"
~type_genre:"Article in journal"
~type_genre:"Aufsatzsammlung"
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India
Privatkundengeschäft
856
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849
Beziehungsmarketing
227
Relationship marketing
227
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193
Consumer behaviour
182
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182
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167
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167
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157
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157
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127
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90
Electronic banking
89
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74
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63
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Gera, Rajat
4
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Kant, Rishi
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Kaura, Vinita
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Mandal, Pratap Chandra
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1
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1
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1
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Ananda S
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1
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Dharmendra Singh
1
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1
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The international journal of bank marketing : IJBM
7
International journal of services and operations management
4
International journal of business excellence : IJBEX
3
Global business review
2
International journal of financial services management : IJFSM
2
Journal of Asia Pacific business
2
Journal of global marketing
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Annals of public and cooperative economics
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1
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Die Bank
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Economic developments in India : quarterly update : analysis, reports, policy documents
1
Finance India : the quarterly journal of Indian Institute of Finance
1
GITAM journal of management : a quarterly publication of GITAM Institute of Management
1
Global journal of business management : GJBM
1
Indian journal of economics & business : IJEB
1
International journal of Indian culture and business management
1
International journal of business and globalisation : IJBG
1
International journal of business competition and growth : IJBCG
1
International journal of business excellence
1
International journal of business innovation and research
1
International journal of economic research
1
International journal of electronic customer relationship management : IJECRM
1
International journal of electronic finance : IJEF
1
International journal of financial innovation in banking : IJFIB
1
International journal of management practice : IJMP
1
International journal of process management and benchmarking : IJPMB
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Journal for global business advancement : JGBA
1
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
1
Journal of financial services marketing
1
Journal of financial services marketing : JFSM
1
Management research review
1
Manthan : journal of commerce and management
1
Paradigm : the journal of Institute of Management Technology
1
Praj̄nȧn : journal of social and management sciences
1
Services marketing quarterly
1
Singapore management review : Asia Pacific journal of management theory and practice
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ECONIS (ZBW)
62
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1
Customer switching behaviour in Indian retail banking using logit regression
Mehta, Kiran
;
Sharma, Renuka
;
Khanna, Vikas
- In:
International journal of business excellence : IJBEX
29
(
2023
)
4
,
pp. 518-545
Persistent link: https://www.econbiz.de/10014294200
Saved in:
2
Customers' readiness for a paradigm shift towards cyberspace : an exploratory investigation in Indian retail banking
Mishra, Brajesh
;
Prashar, Anupama
- In:
International journal of financial innovation in …
3
(
2021
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012514163
Saved in:
3
A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector
Ananda S
;
Kumar, Raghavendra Prasanna
;
Dharmendra Singh
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 570-584
Persistent link: https://www.econbiz.de/10014336240
Saved in:
4
Service innovation and delivery as antecedents of satisfaction and loyalty : a study of Indian retail banking
Bhat, Ishfaq Hussain
- In:
International journal of business and globalisation : IJBG
35
(
2023
)
1/2
,
pp. 107-118
Persistent link: https://www.econbiz.de/10014388735
Saved in:
5
Talent analytics and customer performance : insights from the Indian banking sector
Maitri
;
Singhal, Samarth
- In:
International journal of process management and …
15
(
2023
)
4
,
pp. 507-523
Persistent link: https://www.econbiz.de/10014433421
Saved in:
6
The differential impact of e-service quality's dimensions on trust and loyalty of retail bank customers in an emerging market
Shaikh, Ateeque
;
Banerjee, Shubhomoy
;
Singh, Baljeet
- In:
Services marketing quarterly
44
(
2023
)
2/3
,
pp. 121-141
Persistent link: https://www.econbiz.de/10014320365
Saved in:
7
Augmenting bank service quality dimensions : moderation of perceived trust and perceived risk
Biswas, Abhijeet
;
Jaiswal, Deepak
;
Kant, Rishi
- In:
The international journal of productivity and …
72
(
2023
)
2
,
pp. 469-490
Persistent link: https://www.econbiz.de/10014307496
Saved in:
8
Factors influencing overall service quality of online banking : a comparative study of indian public and private sector banks
Bhatt, Viral
;
Mehta, Bhoomi
- In:
The review of economic and business studies : REBS
13
(
2020
)
1
,
pp. 27-46
Persistent link: https://www.econbiz.de/10012626442
Saved in:
9
Investigating service innovation, bank reputation and customer trust : evidence from Indian retail banking
Biswas, Abhijeet
;
Jaiswal, Deepak
;
Kant, Rishi
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012884470
Saved in:
10
Perception of customers splurging the prospects of bancassurance : evidence from Indian banking firms
Agrawal, Rachna
;
Gupta, Riya
- In:
International journal of management practice : IJMP
15
(
2022
)
4
,
pp. 488-510
Persistent link: https://www.econbiz.de/10013415127
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