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~isPartOf:"Journal of business-to-business marketing"
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~subject:"Relationship marketing"
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Search: subject_exact:"Structural equation model"
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Relationship marketing
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Economic research
Journal of business-to-business marketing
Journal of retailing and consumer services
Journal of strategic marketing
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International journal of business information systems : IJBIS
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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1
A process-based framework for B-to-B service quality : a practitioner note of management consulting service
Venkateswaran, N.
- In:
Journal of business-to-business marketing
29
(
2022
)
2
,
pp. 211-219
Persistent link: https://www.econbiz.de/10013359020
Saved in:
2
A study on factors affecting service quality and loyalty intention in mobile banking
Zhou, Qingji
;
Lim, Fong Jie
;
Yu, Han
;
Xu, Gaoqian
;
Ren, …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502613
Saved in:
3
Mediating role of customer forgiveness between perceived justice and satisfaction
Muhammad, Lakhi
;
Gul-E-Rana
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012132151
Saved in:
4
A study of the relationship between service atmosphere and customer loyalty with specific reference to structural equation modelling
Emir, Oktay
- In:
Economic research
29
(
2016
)
1
,
pp. 706-720
Persistent link: https://www.econbiz.de/10012221981
Saved in:
5
Risk and perceived value : antecedents of customer satisfaction and loyalty in a sustainable business model
Scridon, Mircea Andrei
;
Achim, Sorin Adrian
;
Pintea, …
- In:
Economic research
32
(
2019
)
1,1
,
pp. 909-924
Persistent link: https://www.econbiz.de/10012389404
Saved in:
6
Reversing the dependency-trust relationship in B2C services
Fatima, Johra Kayeser
;
Di Mascio, Rita
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011808444
Saved in:
7
Relationship commitment and value creation in sponsorship relationships
Hessling, Victoria
;
Åsberg, Malin
;
Roxenhall, Tommy
- In:
Journal of business-to-business marketing
25
(
2018
)
2
,
pp. 137-160
Persistent link: https://www.econbiz.de/10011873889
Saved in:
8
Examining the role of store design on consumers' cross-sectional perceptions of retail brand loyalty
Murray, John
;
Elms, Jonathan
;
Teller, Christoph
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 147-156
Persistent link: https://www.econbiz.de/10011743209
Saved in:
9
Online purchase determinants of loyalty : the mediating effect of satisfaction in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 279-291
Persistent link: https://www.econbiz.de/10011473227
Saved in:
10
The categories, rules, and demonstrations of guanxi in Chinese society
Chang, En-Chung
;
Chou, Ting-Jui
;
Huang, Chungming
;
Wang, Xun
- In:
Journal of business-to-business marketing
23
(
2016
)
4
,
pp. 311-325
Persistent link: https://www.econbiz.de/10011637124
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