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~isPartOf:"Handbook of hospitality strategic management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Tourism management perspectives : TMP"
~subject:"China"
~subject:"United States"
~subject:"Viral marketing"
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Search: subject_exact:"Hotellerie"
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China
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Viral marketing
Hotel industry
306
Hotellerie
306
Consumer behaviour
97
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97
Dienstleistungsqualität
60
Service quality
60
Customer satisfaction
57
Kundenzufriedenheit
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Beziehungsmarketing
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Handbook of hospitality strategic management
Journal of hospitality marketing & management
Tourism management perspectives : TMP
International journal of hospitality management
173
International journal of contemporary hospitality management
50
Tourism management : research, policies, practice
41
Journal of travel and tourism marketing
27
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
25
The Cornell School of hotel administration handbook of applied hospitality strategy
19
Tourism economics : the business and finance of tourism and recreation
18
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
17
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
14
The real estate finance journal
8
Cornell hospitality quarterly : CQ
6
Information technology & tourism
6
Journal of vacation marketing : an international journal
6
Service business
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
6
Tourism review : the official journal of the AIEST
6
Working paper / National Bureau of Economic Research, Inc.
6
Journal of business research : JBR
5
Journal of hospitality and tourism insights
5
Journal of revenue and pricing management
5
The Cornell hospitality quarterly
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
The international journal of human resource management
4
The journal of real estate research
4
The service industries journal
4
Academy of Management journal : AMJ
3
Asia Pacific journal of marketing and logistics
3
CSIO working papers
3
Global business and finance review
3
International journal of leisure and tourism marketing : IJLTM
3
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 1
3
Psychology & marketing
3
The journal of real estate finance and economics
3
The journal of services marketing
3
The review of economics and statistics
3
Tourism and hospitality development between China and EU : [hospitality development under globalization ; The Third International Conference on Tourism and Hospitality between China - Spain (ICTCHS) 2012 ; held on November 29 - December 1 in 2012 in Zhuhai, China]
3
Tourism and hospitality research : THR
3
Administrative Sciences : open access journal
2
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57
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1
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
2
Improved or decreased? : customer experience with self-service technology versus human service in hotels in China
Liu, Chun
;
Hung, Kam
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 176-204
Persistent link: https://www.econbiz.de/10012821092
Saved in:
3
Quantifying the economic impact of COVID-19 on the U.S. hotel industry : examination of hotel segments and operational structures
Ozdemir, Ozgur
;
Dogru, Tarik
;
Kizildag, Murat
;
Mody, …
- In:
Tourism management perspectives : TMP
39
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012631608
Saved in:
4
A fine-grained sentiment analysis of online guest reviews of economy hotels in China
Luo, Jiaqi
;
Huang, Songshan
;
Wang, Renwu
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 71-95
Persistent link: https://www.econbiz.de/10012423257
Saved in:
5
Moderating effects of rating on text and helpfulness in online hotel reviews : an analytical approach
Shin, Seunghun
;
Du, Qianzhou
;
Ma, Yufeng
;
Fan, Weiguo
; …
- In:
Journal of hospitality marketing & management
30
(
2021
)
2
,
pp. 159-177
Persistent link: https://www.econbiz.de/10012423287
Saved in:
6
How features embedded in eWOM predict hotel guest satisfaction : an application of artificial neural networks
Aakash, Aakash
;
Tandon, Abhishek
;
Aggarwal, Anu Gupta
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 486-507
Persistent link: https://www.econbiz.de/10012549271
Saved in:
7
Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry?
Karatepe, Osman M.
;
Rezapouraghdam, Hamed
;
Hassannia, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 326-353
Persistent link: https://www.econbiz.de/10012513775
Saved in:
8
Peer-to-peer accommodation experience and guest actual recommendations : a novel mixed-method approach
Zhu, Jingjie
;
Cheng, Mingming
;
Li, Zhiyong
- In:
Tourism management perspectives : TMP
38
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012591901
Saved in:
9
Insights into TripAdvisor's online reviews : the case of Tehran's hotels
Khorsand, Ramina
;
Rafiee, Majid
;
Kayvanfar, Vahid
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012238232
Saved in:
10
Impact of online reviews on hotel booking intention : the moderating role of brand image, star category, and price
El-Said, Osman Ahmed
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012170425
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