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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"Social Indicators Research"
~isPartOf:"The service industries journal"
~isPartOf:"Working paper"
~subject:"Hotel industry"
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Search: subject:"Satisfaction"
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Subject
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Hotel industry
Customer satisfaction
487
Kundenzufriedenheit
486
Service quality
291
Dienstleistungsqualität
290
Consumer behaviour
230
Konsumentenverhalten
230
Life satisfaction
204
Job satisfaction
201
Beziehungsmarketing
184
Relationship marketing
184
Arbeitszufriedenheit
175
Satisfaction
154
Hotellerie
139
Zufriedenheit
116
Holiday behaviour
111
Urlaubsverhalten
111
Quality of life
101
Lebensqualität
72
Tourism
66
Emotion
65
Tourismus
65
Subjective well-being
64
Tourism industry
61
Tourismuswirtschaft
61
satisfaction
60
Employee retention
56
Mitarbeiterbindung
56
Tourism employees
56
Tourismusberufe
56
life satisfaction
49
Gastronomie
47
Happiness
47
Restaurant industry
47
Tourism marketing
47
Tourismusmarketing
47
China
45
Arbeitsverhalten
42
Work behaviour
42
Gastgewerbe
40
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85
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Article
139
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Article in journal
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English
139
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Karatepe, Osman M.
15
Han, Heesup
11
Jung, Hyo Sun
5
Yoon, Hye Hyun
5
Kim, Jinkyung Jenny
4
Lee, Jin-soo
4
DedeoÄŸlu, Bekir Bora
3
Brochado, Ana
2
Chen, Chun-Chu
2
Chen, Xiaohong
2
Cobanoglu, Cihan
2
De Saá-Pérez, Petra
2
DomÃnguez-Falcón, Carmen
2
Fisher, Ron
2
Jani, Dev
2
Jeong, Miyoung
2
Kim, Jong Min
2
Kim, Seongseop
2
Kim, Taegoo
2
Ladhari, Riadh
2
Law, Chun Hung Roberts
2
Lee, Minwoo
2
MartÃn-Santana, Josefa D.
2
McPhail, Ruth
2
Mohsin, Asad
2
Olugbade, Olusegun A.
2
Prayag, Girish
2
Qu, Hailin
2
Rodrigues, Helena
2
Sparks, Beverley
2
Su, LuJun
2
Suess, Courtney
2
Swanson, Scott R.
2
Torres, Edwin N.
2
Wang, Yao-Chin
2
Abbott, JéAnna Lanza
1
Afrouzi, Amir Reza
1
Aguilar-Rojas, Oscar
1
Aksarayli, Mehmet
1
Al-Ansi, Amr
1
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Published in...
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International journal of contemporary hospitality management
Journal of travel and tourism marketing
Social Indicators Research
The service industries journal
Working paper
International journal of hospitality management
205
Journal of hospitality marketing & management
64
Tourism management : research, policies, practice
44
Tourism management perspectives : TMP
22
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
Tourism and hospitality research : THR
13
Journal of hospitality and tourism insights
12
International journal of leisure and tourism marketing : IJLTM
9
Journal of retailing and consumer services
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism and hospitality research : the surrey quarterly review
8
The international journal of human resource management
7
Economic research
6
Cogent business & management
5
Global business and finance review
5
Journal for global business advancement : JGBA
5
The Cornell hospitality quarterly
5
The journal of services marketing
5
Administrative Sciences : open access journal
4
Cornell hospitality quarterly : CQ
4
International journal of business and economics
4
International journal of services, economics and management
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of Islamic marketing
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism economics : the business and finance of tourism and recreation
4
Tourism review : the official journal of the AIEST
4
Enlightening tourism : ET ; a pathmaking journal
3
International journal of productivity and quality management : IJPQM
3
International journal of services and operations management : IJSOM
3
Inventi impact: service sector
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of business research : JBR
3
Journal of revenue and pricing management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Service business
3
The IUP journal of marketing management : IJMM
3
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ECONIS (ZBW)
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131
Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels
Ramanathan, Usha
;
Ramanthan, Ramakrishnan
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 7-25
Persistent link: https://www.econbiz.de/10008992205
Saved in:
132
Hospitality quality : new directions and new challenges
Crick, Anne P.
;
Spencer, Andrew H.
- In:
International journal of contemporary hospitality management
23
(
2011
)
4
,
pp. 463-478
Persistent link: https://www.econbiz.de/10009266606
Saved in:
133
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
134
Evaluating stability of the performance-
satisfaction
relationship across selected lodging market segments
Oh, Haemoon
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
22
(
2010
)
7
,
pp. 953-974
Persistent link: https://www.econbiz.de/10008749351
Saved in:
135
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer
satisfaction
Ekinci, Yuksel
;
Dawes, Philip L.
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
Saved in:
136
The dimensions of international hotel employee service attitude and their managerial implications
Kuo, Chun-min
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1199-1214
Persistent link: https://www.econbiz.de/10003914858
Saved in:
137
The important effect of employee's emotion management ability on his/her service behaviour in the international tourist hotel
Tsai, Chien-wen
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1437-1449
Persistent link: https://www.econbiz.de/10003914944
Saved in:
138
Relationships and impacts of service quality, perceived value, customer
satisfaction
, and image : an empirical study
Hu, Hsin-hui
;
Kandampully, Jay
;
Juwaheer, Thanika Devi
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 111-125
Persistent link: https://www.econbiz.de/10003849576
Saved in:
139
The importance of hotel employee service attitude and the
satisfaction
of international tourists
Kuo, Chun-Min
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 1073-1085
Persistent link: https://www.econbiz.de/10003598958
Saved in:
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