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~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~subject:"Dienstleistungsqualität"
~subject:"Organisatorischer Wandel"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Collection of articles of several authors"
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Dienstleistungsqualität
Organisatorischer Wandel
Service quality
Hospital
34
Krankenhaus
34
Gesundheitsversorgung
14
Health care
14
Customer satisfaction
10
Kundenzufriedenheit
10
Patienten
10
Patients
10
Gesundheitswesen
7
Health care system
7
USA
5
United States
5
Consumer behaviour
4
Gesundheitskosten
4
Health care costs
4
India
4
Indien
4
Konsumentenverhalten
4
Arzneimittel
3
Gesundheitsmarketing
3
Health care marketing
3
Patient satisfaction
3
Pharmaceuticals
3
Satisfaction
3
Beziehungsmarketing
2
Business ethics
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Customer service
2
E-Health
2
E-health
2
Healthcare
2
Hospital costs
2
Internet marketing
2
Krankenhauskosten
2
Kundenservice
2
Nursing profession
2
Online-Marketing
2
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8
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Article
16
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Collection of articles of several authors
Article in journal
16
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English
16
Author
All
Aagja, Jayesh P.
1
Ahmed, Zafar U.
1
Ashill, Nicholas J.
1
Ağdelen, Zafer
1
Baalbaki, Imad
1
Bamfo, Bylon Abeeku
1
Beise-Zee, Rian
1
Brunel, Frederic
1
Byram, Anand
1
Chahal, Hardeep
1
Cham Tat Huei
1
Desai, Pranjal
1
Dogbe, Courage Simon Kofi
1
El-Bassiouny, Noha
1
Ersöz, Burcu Toker
1
Findley, Carolyn Sara Casey
1
Garg, Renuka
1
Hamed, Sara
1
Hegji, Charles E.
1
Henkin, Stanislav
1
Jandavath, Rama Krishna Naik
1
Khalili, Hamidreza
1
Kiani, Soroosh
1
Kumari, Neetu
1
Kurian, Dinesh
1
Lim, Yet-mee
1
Magaña Carrillo, Irma
1
Makarem, Suzanne
1
Nai Chiek Aik
1
Osei-Frimpong, Kofi
1
Otero-Neira, Carmen
1
Padin, Carmen
1
Pashtenko, Valentin H.
1
Poston, Robert
1
Rod, Michel
1
Sameti, Ardalan
1
Santos Corrada, María De Los M.
1
Sarp, Nilgrün
1
Self, Donald R.
1
Shafei, Ingy
1
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Published in...
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International journal of pharmaceutical and healthcare marketing : IJPHM
Health care management review : HCM review
85
Journal of health organization and management
63
International journal of hospitality management
56
Journal of health economics
41
Quality management journal : QMJ
34
Health marketing quarterly
23
Health economics
22
International journal of contemporary hospitality management
20
The TQM journal : the international review of organizational improvement
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
Health care management science
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
The service industries journal
15
Total quality management & business excellence
14
The European journal of health economics
13
International journal of quality & reliability management
11
International journal of quality and service sciences
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Technological forecasting & social change : an international journal
11
Tourism management : research, policies, practice
11
International journal of health care finance and economics
10
Journal of business research : JBR
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Health economics review
9
International journal of production research
9
Journal of travel and tourism marketing
9
Manufacturing & service operations management : M & SOM
9
European journal of operational research : EJOR
8
International journal of pharmaceutical and healthcare marketing
8
International journal of production economics
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of operations management
8
Service business
8
Socio-economic planning sciences : the international journal of public sector decision-making
8
Inquiry : a journal of health care organization, provision and financing
7
Journal of change management : an international journal
6
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ECONIS (ZBW)
16
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1
Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza
;
Sameti, Ardalan
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
4
,
pp. 455-470
Persistent link: https://www.econbiz.de/10011812921
Saved in:
2
Factors influencing the choice of private and public hospitals : empirical evidence from Ghana
Bamfo, Bylon Abeeku
;
Dogbe, Courage Simon Kofi
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
1
,
pp. 80-96
Persistent link: https://www.econbiz.de/10011705028
Saved in:
3
Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India
Jandavath, Rama Krishna Naik
;
Byram, Anand
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 48-74
Persistent link: https://www.econbiz.de/10011563854
Saved in:
4
Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh
;
Kurian, Dinesh
;
Henkin, Stanislav
; …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
Saved in:
5
Antecedents of hospital brand image and the relationships with medical tourists' behavioral intention
Cham Tat Huei
;
Lim, Yet-mee
;
Nai Chiek Aik
;
Tay, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 412-431
Persistent link: https://www.econbiz.de/10011643495
Saved in:
6
Examining the effects of patient characteristics and prior value needs on the patient-doctor encounter process in healthcare service delivery
Osei-Frimpong, Kofi
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 192-213
Persistent link: https://www.econbiz.de/10011591748
Saved in:
7
Evidence-based design and transformative service research for the healthcare in hospitals : setting the research agenda
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011591753
Saved in:
8
Healthcare service quality : what really matters to the female patient?
Shafei, Ingy
;
Walburg, Jan Auke
;
Taher, Ahmed F.
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
4
,
pp. 369-391
Persistent link: https://www.econbiz.de/10011479969
Saved in:
9
An international and comparative study of perceived justice in Mexican, Puerto Rican and Spanish hospitals
Sosa Varela, Juan C.
;
Magaña Carrillo, Irma
;
Padin, Carmen
- In:
International journal of pharmaceutical and healthcare …
8
(
2014
)
3
,
pp. 248-264
Persistent link: https://www.econbiz.de/10010424182
Saved in:
10
Consumer perceived value : the development of a multiple item scale in hospitals in the Indian context
Chahal, Hardeep
;
Kumari, Neetu
- In:
International journal of pharmaceutical and healthcare …
6
(
2012
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10009568634
Saved in:
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