//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services and operations management"
~isPartOf:"Services marketing quarterly"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungssektor"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
61
Service industry
61
Dienstleistungsqualität
30
Service quality
30
Customer satisfaction
17
Kundenzufriedenheit
17
Consumer behaviour
13
Dienstleistung
13
Konsumentenverhalten
13
Services
13
Beziehungsmarketing
12
Relationship marketing
12
Quality management
7
Qualitätsmanagement
7
Dienstleistungsmanagement
6
Dienstleistungsmarketing
6
Service management
6
Services marketing
6
USA
6
United States
6
India
5
Indien
5
Lieferkette
5
Supply chain
5
service quality
5
services
5
Innovation
4
service experience
4
AHP approach
3
AHP-Verfahren
3
Arbeitszufriedenheit
3
Betriebliche Wertschöpfung
3
Bibliometrics
3
Bibliometrie
3
Business process management
3
Business services
3
Confidence
3
Customer integration
3
Customer service
3
Emotion
3
more ...
less ...
Online availability
All
Undetermined
24
Type of publication
All
Article
61
Type of publication (narrower categories)
All
Article in journal
61
Aufsatz in Zeitschrift
61
Case study
3
Fallstudie
3
Language
All
English
61
Author
All
Greene, Henry
2
Huiskonen, Janne
2
Karppinen, Henri
2
Leisen Pollack, Birgit
2
Mangleburg, Tamara
2
Rho, Taeseok
2
Savas-Hall, Selen
2
Seppänen, Kaisa
2
Sheng, Xiaojing
2
Smith, Alan D.
2
Utkarsh
2
Abu Bakar Sade
1
Ahmed, Owais
1
Ahn, Jinwoo
1
Airola, Merja
1
Alsaggaf, Mohammed
1
Aminudin, Norsiah
1
Anbanandam, Ramesh
1
Anning-Dorson, Thomas
1
Azhar, Tashfeen
1
Bebko, Charlene
1
Becker, Jörg
1
Bernacchi, Michael
1
Beverungen, Daniel
1
Björk, Peter
1
Bonfim, Leandro Rodrigo Canto
1
Bordoloi, Sanjeev K.
1
Breuker, Dominic
1
Carter, Leanne
1
Chakraborty, Ayon
1
Chang, Lan-Fang
1
Chinchilla, Andrés
1
Cloutier, Jacinthe
1
D'Alessandro, Steven
1
DeSouza, Arthur
1
Didonet, Simone Regina
1
Dietrich, Hanns-Alexander
1
El-Bassiouny, Noha
1
Ewing, Bradley T.
1
Fazli Idris
1
more ...
less ...
Published in...
All
International journal of services and operations management
Services marketing quarterly
The service industries journal
268
Journal of business research : JBR
95
The journal of services marketing
85
SpringerLink / Bücher
77
Service business
61
International journal of production economics
58
Journal of service management
58
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
42
Structural change and economic dynamics : SC+ED
38
NBER working paper series
36
Discussion paper
34
Regional studies
33
Working paper
33
European journal of operational research : EJOR
32
International journal of hospitality management
30
The journal of business & industrial marketing
30
Journal of service research
29
Policy research working paper : WPS
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
ifo Schnelldienst
29
Ifo Schnelldienst
27
Research policy : policy, management and economic studies of science, technology and innovation
27
ZEW discussion papers
27
Discussion paper / Centre for Economic Policy Research
25
Discussion paper series / IZA
25
International journal of innovation management
25
NBER Working Paper
25
Springer eBook Collection
25
The international journal of human resource management
25
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
World Bank Policy Research Working Paper
24
International journal of services, economics and management
23
Working paper / National Bureau of Economic Research, Inc.
23
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
22
more ...
less ...
Source
All
ECONIS (ZBW)
61
Showing
1
-
10
of
61
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Influence of dysfunctional customer behavior on depersonalization and service sabotage in the service industry
Lee, Kangcheol
;
Gong, Taeshik
- In:
Services marketing quarterly
44
(
2023
)
4
,
pp. 309-329
Persistent link: https://www.econbiz.de/10014418079
Saved in:
2
What are these strange things called emotions? : an analysis of service interactions in the funeral industry : issues, implications, and future research directions
Korai, Bernard
;
Ouellet, Claudine
;
Cloutier, Jacinthe
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013178032
Saved in:
3
Service orientation and innovation results : theoretical development based on service-dominant logic
Finoti, Lucas
;
Bonfim, Leandro Rodrigo Canto
;
Didonet, …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 389-403
Persistent link: https://www.econbiz.de/10013416987
Saved in:
4
Really new services : perceived risk and adoption intentions
Savas-Hall, Selen
;
Koku, Paul Sergius
;
Mangleburg, Tamara
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 485-503
Persistent link: https://www.econbiz.de/10013416992
Saved in:
5
Service provider hesitation in credence services : the importance of customer expectations?
Fuller, Rachel
;
Pervan, Simon
;
Kunstler, Breanne
; …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 504-519
Persistent link: https://www.econbiz.de/10013416993
Saved in:
6
The roles of workplace friendship and supervisory interactional justice in the relationship between workplace envy and service outcomes
Randhawa, Praneet
;
Lee, Hannah S.
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 20-37
Persistent link: https://www.econbiz.de/10012607281
Saved in:
7
The influence of service brand perceptions and ideals on consumption intentions
Sciulli, Lisa M.
;
Bebko, Charlene
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 38-56
Persistent link: https://www.econbiz.de/10012607282
Saved in:
8
Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
Saved in:
9
Effects of healthcare service provider's organizational socialization and support on patients' well-being
Rahman, Arafat
;
Björk, Peter
;
Ravald, Annika
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10012256933
Saved in:
10
Consumers' perception of service newness and its marketing implications
Savas-Hall, Selen
;
Koku, P. Sergius
;
Mangleburg, Tamara
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 35-48
Persistent link: https://www.econbiz.de/10012179200
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->