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~isPartOf:"Journal of business research : JBR"
~language:"eng"
~language:"spa"
~person:"Beatty, Sharon E."
~person:"Choi, Jeonghye"
~person:"Mattila, Anna S."
~person:"Paul, Justin"
~person:"Roy, Sanjit"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
~subject:"Indien"
~type_genre:"Article in journal"
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Beziehungsmarketing
Consumer behaviour
Indien
Konsumentenverhalten
36
Relationship marketing
12
Bibliometrics
9
Bibliometrie
9
Brand management
9
Markenführung
9
Dienstleistungsqualität
7
Online retailing
7
Online-Handel
7
Service quality
7
Brand image
6
Digitalisierung
6
Digitization
6
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6
Einzelhandel
6
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Markenimage
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Online-Marketing
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Social web
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Customer satisfaction
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Systematic literature review
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Vertriebsweg
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Viral marketing
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Beatty, Sharon E.
Choi, Jeonghye
Mattila, Anna S.
Paul, Justin
Roy, Sanjit
Laroche, Michel
27
Ko, Eunju
26
Cleveland, Mark
16
Valette-Florence, Pierre
16
Diamantopoulos, Adamantios
15
Bartikowski, Boris
14
Richard, Marie-Odile
13
Balaji, M. S.
11
Dwivedi, Yogesh Kumar
11
Kim, Kyung Hoon
11
Sharma, Piyush
11
Kukar-Kinney, Monika
10
Pereira, Vijay
10
Teng, Lefa
10
Chebat, Jean-Charles
9
Filieri, Raffaele
9
Merchant, Altaf
9
Seo, Yuri
9
Septianto, Felix
9
Shukla, Paurav
9
Arslanagic-Kalajdzic, Maja
8
Geuens, Maggie
8
Gupta, Suraksha
8
Oghazi, Pejvak
8
Veloutsou, Cleopatra
8
Yang, Zhiyong
8
Babin, Barry J.
7
Behl, Abhishek
7
Cornwell, T. Bettina
7
Liu, Martin J.
7
Malik, Ashish
7
McLean, Graeme J.
7
Melewar, T. C.
7
Roy, Rajat
7
Wagner, Udo
7
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Journal of business research : JBR
International journal of hospitality management
29
Journal of retailing and consumer services
18
The journal of services marketing
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of strategic marketing
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Cornell hospitality quarterly : CQ
6
Journal of hospitality marketing & management
6
Journal of service research : JSR
6
International journal of contemporary hospitality management
5
Journal of marketing theory and practice
5
International journal of consumer studies
4
Journal of marketing management : JMM ; journal of the Academy of Marketing
4
Journal of service management
4
Technological forecasting & social change : an international journal
4
The Cornell hospitality quarterly
4
Business strategy and the environment
3
European journal of marketing
3
European management journal
3
International journal of market research
3
Journal of service research
3
Asia Pacific journal of marketing and logistics
2
International business review : the official journal of the European International Business Academy
2
International journal of Indian culture and business management
2
Journal of consumer behaviour
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of marketing research : JMR
2
Journal of marketing theory and practice : JMTP
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of retailing
2
Journal of revenue and pricing management
2
Journal of travel and tourism marketing
2
Psychology & marketing
2
Services marketing quarterly
2
The international journal of bank marketing : IJBM
2
The journal of consumer marketing
2
Asia Pacific business review
1
Asian journal of business ethics : AJBE
1
British journal of management
1
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ECONIS (ZBW)
38
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31
Anticipating a service experience
Harrison, Mary P.
;
Beatty, Sharon E.
- In:
Journal of business research : JBR
64
(
2011
)
6
,
pp. 579-585
Persistent link: https://www.econbiz.de/10008988787
Saved in:
32
Culture and age as moderators in the corporate reputation and loyalty relationship
Bartikowski, Boris
;
Walsh, Gianfranco
;
Beatty, Sharon E.
- In:
Journal of business research : JBR
64
(
2011
)
9
,
pp. 966-972
Persistent link: https://www.econbiz.de/10009241411
Saved in:
33
Emotions, store-environmental cues, store-choice criteria, and marketing outcomes
Walsh, Gianfranco
;
Shiu, Edward
;
Hassan, Louise M.
; …
- In:
Journal of business research : JBR
64
(
2011
)
7
,
pp. 737-744
Persistent link: https://www.econbiz.de/10009151701
Saved in:
34
Factors affecting couples' decisions to jointly shop
Lim, Junsang
;
Beatty, Sharon E.
- In:
Journal of business research : JBR
64
(
2011
)
7
,
pp. 774-781
Persistent link: https://www.econbiz.de/10009151689
Saved in:
35
A model of adolescents' online consumer self-efficacy (OCSE)
Hill, William W.
;
Beatty, Sharon E.
- In:
Journal of business research : JBR
64
(
2011
)
10
,
pp. 1025-1033
Persistent link: https://www.econbiz.de/10009270604
Saved in:
36
Congruity's role in website attitude formation
Wang, Sijun
;
Beatty, Sharon E.
;
Mothersbaugh, David L.
- In:
Journal of business research : JBR
62
(
2009
)
6
,
pp. 609-615
Persistent link: https://www.econbiz.de/10003854663
Saved in:
37
Service worker role in encouraging customer organizational citizenship behaviors
Bove, Liliana L.
;
Pervan, Simon J.
;
Beatty, Sharon E.
; …
- In:
Journal of business research : JBR
62
(
2009
)
7
,
pp. 698-705
Persistent link: https://www.econbiz.de/10003862014
Saved in:
38
Perceived controllability and service expectations : influences on customer reactions following service failure
Choi, Sunmee
;
Mattila, Anna S.
- In:
Journal of business research : JBR
61
(
2008
)
1
,
pp. 24-30
Persistent link: https://www.econbiz.de/10003595227
Saved in:
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