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~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Relationship marketing"
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Search: subject_exact:"Trustworthiness"
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Dienstleistungsqualität
Relationship marketing
Confidence
49
Vertrauen
49
Lieferantenmanagement
25
Supplier relationship management
25
Beziehungsmarketing
23
trust
16
B-to-B-Marketing
15
Business-to-business marketing
15
Customer satisfaction
12
Kundenzufriedenheit
12
Consumer behaviour
11
Konsumentenverhalten
11
satisfaction
9
business marketing
8
commitment
8
industrial marketing
8
Lieferkette
5
Service quality
5
Supply chain
5
Reputation
4
Social relations
4
Soziale Beziehungen
4
relationship marketing
4
reputation
4
Corporate reputation
3
E-commerce
3
Electronic Commerce
3
Firmenimage
3
KMU
3
SME
3
Social capital
3
Sozialkapital
3
Taiwan
3
USA
3
United States
3
cooperation
3
coordination
3
Austauschtheorie
2
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Article
24
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Article in journal
24
Aufsatz in Zeitschrift
24
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English
24
Author
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Svensson, Göran
4
Ahsan, Kamrul
1
Akrout, Houcine
1
Andersson, Svante
1
Ansary, Adel I. el-
1
Awuah, Gabriel B.
1
Bebber, Suélen
1
Belanche, Daniel
1
Bhagat, Parimal
1
Brockman, Beverly K.
1
Buvik, Arnt
1
Casaló, Luis V.
1
Chen, Tser-yieth
1
Chuchu, Tinashe
1
Donovan, Leigh Anne Novak
1
Eberle, Luciene
1
Fang, Wei-Ta
1
Faryabi, Mohammad
1
Ferro, Carlos
1
Flaschner, Alan
1
Gao, Tao Tony
1
Guinalíu, Miguel
1
Hair, Joseph F.
1
Henneberg, Stephen
1
Hoeffler, Steve
1
Hong, Soonkwan
1
Horgan, Ian
1
Høgevold, Nils M.
1
Iacobucci, Dawn
1
Ishida, Chiharu
1
Jiang, Zhizhong
1
Johnson, Bryan R.
1
Kusari, Sanjukta
1
Lien, Ching-Yu
1
Miah, Shah
1
Milan, Gabriel Sperandio
1
Morgan, Robert M.
1
Mostert, Pierre
1
Naser Valaei
1
Naudé, Peter
1
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Published in...
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Journal of business-to-business marketing
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
59
Journal of business research : JBR
40
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of hospitality management
28
Asia Pacific journal of marketing and logistics
22
The service industries journal
20
The journal of business & industrial marketing
18
The journal of services marketing
17
Journal of strategic marketing
15
Cogent business & management
14
International journal of electronic marketing and retailing : IJEMR
14
The international journal of bank marketing : IJBM
13
International journal of contemporary hospitality management
12
Journal of hospitality marketing & management
12
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of financial services marketing : JFSM
11
Journal of travel and tourism marketing
11
Service business
10
European journal of marketing : EJM
9
International journal of electronic customer relationship management : IJECRM
9
International journal of retail & distribution management
9
Journal of service management
8
Journal of service research : JSR
8
Services marketing quarterly
8
International journal of bank marketing
7
International journal of internet marketing and advertising : IJIMA
7
Journal of business ethics : JOBE
7
Journal of global marketing
7
Market : review for marketing theory and practice
7
Pakistan journal of commerce and social sciences
7
Psychology & marketing
7
Electronic commerce research
6
European research studies
6
Information systems and e-business management : ISeB
6
International journal of business information systems : IJBIS
6
International journal of public sector performance management : IJPSPM
6
International journal of services, economics and management
6
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ECONIS (ZBW)
24
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24
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date (oldest first)
1
The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction
Van der Merwe, Michelle Caroline
;
Mostert, Pierre
; …
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10014514694
Saved in:
2
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
3
When does relational exchange matters? : social bond, trust and satisfaction
Shanka, Mesay Sata
;
Buvik, Arnt
- In:
Journal of business-to-business marketing
26
(
2019
)
1
,
pp. 57-74
Persistent link: https://www.econbiz.de/10012196266
Saved in:
4
The role of buyer trust in outsourced CRM : its influence on organizational learning and performance
Brockman, Beverly K.
;
Park, Jeong Eun
;
Morgan, Robert M.
- In:
Journal of business-to-business marketing
24
(
2017
)
3
,
pp. 201-219
Persistent link: https://www.econbiz.de/10011763042
Saved in:
5
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
6
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
7
Trusting beliefs and loyalty in B-to-B self-services
Skard, Siv
;
Nysveen, Herbjørn
- In:
Journal of business-to-business marketing
23
(
2016
)
4
,
pp. 257-276
Persistent link: https://www.econbiz.de/10011637113
Saved in:
8
The precursor role of cooperation, coordination, and relationship assets in a relationship model
Payan, Janice M.
;
Hair, Joseph F.
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
23
(
2016
)
1
,
pp. 63-79
Persistent link: https://www.econbiz.de/10011496548
Saved in:
9
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
Saved in:
10
The importance of attributional trust to corporate reputation
Horgan, Ian
;
Ahsan, Kamrul
;
Miah, Shah
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 109-134
Persistent link: https://www.econbiz.de/10011633608
Saved in:
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