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~isPartOf:"Journal of financial services marketing : JFSM"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Relationship marketing"
~subject:"Taiwan"
~subject:"service quality"
~subject:"trust"
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Search: subject_exact:"Trustworthiness"
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Dienstleistungsqualität
Relationship marketing
Taiwan
service quality
trust
Confidence
48
Vertrauen
48
Consumer behaviour
24
Konsumentenverhalten
24
Beziehungsmarketing
23
Customer satisfaction
12
Kundenzufriedenheit
12
Financial services
11
Finanzdienstleistung
11
Lieferantenmanagement
8
Supplier relationship management
8
B-to-B-Marketing
6
Business-to-business marketing
6
Service quality
6
relationship marketing
6
Bank
5
USA
5
United States
5
Electronic Banking
4
Electronic banking
4
Großbritannien
4
United Kingdom
4
satisfaction
4
Brand image
3
Brand management
3
Corporate reputation
3
E-commerce
3
Electronic Commerce
3
Firmenimage
3
Lieferkette
3
Markenführung
3
Markenimage
3
Personal banking
3
Privatkundengeschäft
3
Social capital
3
Sozialkapital
3
Supply chain
3
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32
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32
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32
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English
32
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Bebber, Suélen
2
Eberle, Luciene
2
Milan, Gabriel Sperandio
2
Rajaobelina, Lova
2
Ahsan, Kamrul
1
Alhazmi, Basem Masoud
1
Ansary, Adel I. el-
1
Arcand, Manon
1
Ashraf, Samreen
1
Atorough, Peter
1
Barreda, Albert A.
1
Belanche, Daniel
1
Bergeron, Jasmin
1
Bhagat, Parimal
1
Bilgihan, Anil
1
Boateng, Sheena Lovia
1
Brennan, Ross
1
Brun, Isabelle
1
Carlander, Anders
1
Casaló, Luis V.
1
Chen, Tser-yieth
1
Coates, Nigel
1
Devlin, James
1
Donovan, Leigh Anne Novak
1
El-Manstrly, Dahlia
1
Ennew, Christine T.
1
Estelami, Hooman
1
Fang, Wei-Ta
1
Faryabi, Mohammad
1
Ferrier, Susan
1
Flaschner, Alan
1
Gamble, Amelie
1
Gao, Tao Tony
1
Guinalíu, Miguel
1
Gärling, Tommy
1
Harrison, Tina
1
Hong, Soonkwan
1
Horgan, Ian
1
Houjeir, Roudaina
1
Ishida, Chiharu
1
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Journal of financial services marketing : JFSM
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
59
Discussion paper series / IZA
54
CESifo working papers
48
Journal of business research : JBR
42
Industrial marketing management : the international journal for industrial and high-tech firms
31
International journal of hospitality management
29
The service industries journal
27
Cogent business & management
26
Management science : journal of the Institute for Operations Research and the Management Sciences
26
Asia Pacific journal of marketing and logistics
23
International journal of electronic marketing and retailing : IJEMR
23
IZA Discussion Papers
21
Journal of hospitality marketing & management
20
The journal of business & industrial marketing
20
Journal of internet commerce
19
Journal of strategic marketing
18
Journal of travel and tourism marketing
17
The journal of services marketing
17
International journal of business and globalisation : IJBG
16
International journal of business information systems : IJBIS
16
Pakistan journal of commerce and social sciences
16
Working paper / World Institute for Development Economics Research
16
Journal of business-to-business marketing
15
Games
14
Administrative Sciences : open access journal
13
Group & organization management : an international journal
13
Psychology & marketing
13
The international journal of bank marketing : IJBM
13
Applied economics
12
International journal of contemporary hospitality management
12
International journal of electronic business : IJEB
12
International journal of electronic customer relationship management : IJECRM
12
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
European journal of international management : EJIM
11
European research studies
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
International journal of internet marketing and advertising : IJIMA
11
Human systems management : HSM
10
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ECONIS (ZBW)
32
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1
Religiosity and customer trust in financial services marketing relationships
Alhazmi, Basem Masoud
- In:
Journal of financial services marketing : JFSM
24
(
2019
)
1/2
,
pp. 31-43
Persistent link: https://www.econbiz.de/10012060004
Saved in:
2
Towards a better understanding of mobile banking : the impact of customer experience on trust and commitment
Rajaobelina, Lova
;
Brun, Isabelle
;
Tep, Sandrine Prom
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 141-152
Persistent link: https://www.econbiz.de/10011975268
Saved in:
3
Antecedents of purchase intention in the online context
Bebber, Suélen
;
Milan, Gabriel Sperandio
;
Toni, Deonir de
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10011820565
Saved in:
4
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
5
Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs
Kabadayi, Sertan
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
3
,
pp. 194-208
Persistent link: https://www.econbiz.de/10011554775
Saved in:
6
Trust in cross-cultural b2b financial service relationships : the role of shared values
Houjeir, Roudaina
;
Brennan, Ross
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
2
,
pp. 90-102
Persistent link: https://www.econbiz.de/10011537492
Saved in:
7
The SMEs' perspective of trust in a B2B relationship
Robson, Andrew
;
Ojeme, Mark
;
Coates, Nigel
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
2
,
pp. 103-112
Persistent link: https://www.econbiz.de/10011537493
Saved in:
8
The magic of branding : the role of "pledge", "turn" and "prestige" in fostering consumer trust in financial services
Moin, S. M. A.
;
Devlin, James
;
McKechnie, Sally
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
2
,
pp. 113-126
Persistent link: https://www.econbiz.de/10011537494
Saved in:
9
Online relationship marketing and affective customer commitment : the mediating role of trust
Boateng, Sheena Lovia
;
Narteh, Bedman
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
2
,
pp. 127-140
Persistent link: https://www.econbiz.de/10011537496
Saved in:
10
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
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