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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
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Beziehungsmarketing
Consumer behaviour
Konsumentenverhalten
83
Relationship marketing
67
Hotel industry
55
Hotellerie
55
Customer satisfaction
50
Kundenzufriedenheit
50
Dienstleistungsqualität
47
Service quality
47
Tourism
45
Tourism marketing
45
Tourismus
45
Tourismusmarketing
45
Destination management
44
Destinationsmanagement
44
Holiday behaviour
37
Urlaubsverhalten
37
Tourism industry
36
Tourismuswirtschaft
36
Brand image
34
Markenimage
34
Brand management
29
Markenführung
29
Gastronomie
27
Restaurant industry
27
Gastgewerbe
20
Hospitality industry
20
USA
16
United States
16
Emotion
15
destination image
15
Corporate Social Responsibility
14
Corporate social responsibility
14
Tourism destination
14
Tourismusregion
14
Beschwerdemanagement
13
Complaint management
13
Designation of origin
13
Herkunftsbezeichnung
13
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102
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102
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102
Case study
1
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1
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English
102
Author
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Mattila, Anna S.
5
Kim, Eojina
4
So, Kevin Kam Fung
4
Tanford, Sarah
4
Tang, Liang
4
Back, Ki-joon
3
Chi, Christina Geng-Qing
3
Hanks, Lydia
3
Line, Nathaniel D.
3
Noone, Breffni M.
3
Raab, Carola
3
Baker, Melissa A.
2
Chen, Chien-Yu
2
Chi, Christina Geng-qing
2
Gao, Yixing
2
Han, Heesup
2
Hyun, Sunghyup Sean
2
Kim, Kawon Kathy
2
Kim, Wansoo
2
Kim, Woo Gon
2
King, Ceridwyn
2
Lee, Jin-soo
2
Lee, Seonjeong
2
Li, Xiang
2
Liu, Matthew Tingchi
2
Mathe, Kimberly
2
Miao, Li
2
Oh, Haemoon
2
Ok, Chihyung
2
Ro, Heejung
2
Teng, Hsiu-Yu
2
Wong, IpKin Anthony
2
Wu, Luorong
2
Yang, Wan
2
Ye, Shun
2
Abrahams, Alan
1
Albus, Heidi
1
Ali, Mohamed Ahmed
1
Aluri, Ajay
1
Arteaga-Moreno, Francisco
1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of business research : JBR
1,146
Journal of retailing and consumer services
895
Industrial marketing management : the international journal for industrial and high-tech firms
453
International journal of hospitality management
425
SpringerLink / Bücher
347
The journal of product & brand management
320
The journal of brand management : an international journal
315
The journal of services marketing
268
Journal of the Academy of Marketing Science
229
Journal of strategic marketing
226
Psychology & marketing
222
Asia Pacific journal of marketing and logistics
218
The service industries journal
213
The journal of business & industrial marketing
210
Journal of marketing
208
European journal of marketing : EJM
194
Journal of travel and tourism marketing
190
Journal of business ethics : JOBE
184
International journal of contemporary hospitality management
173
Marketing intelligence & planning
168
Journal of hospitality marketing & management
164
Journal of marketing management : MM
160
Journal of retailing
160
Tourism management : research, policies, practice
157
Journal of marketing communications
152
Cogent business & management
149
International journal of electronic customer relationship management : IJECRM
146
International journal of consumer studies
137
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
134
Management science : journal of the Institute for Operations Research and the Management Sciences
134
Gabler Edition Wissenschaft
132
Journal of service research : JSR
132
Journal of service management
125
European journal of operational research : EJOR
124
International journal of retail & distribution management
123
Marketing letters : a journal of research in marketing
121
The international review of retail, distribution and consumer research
121
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
114
Services marketing quarterly
111
Journal of marketing research : JMR
109
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ECONIS (ZBW)
102
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1
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102
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1
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
2
Marketing a destination brand image to Muslim tourists : does accessibility to cultural needs matter in developing brand loyalty?
Wisker, Zazli Lily
;
Kadirov, Djavlonbek
;
Nizar, Jithin
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 84-105
Persistent link: https://www.econbiz.de/10014229970
Saved in:
3
Enhancing hotel guest corporate social responsibility-advocacy behaviors through hedonic benefits
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 375-394
Persistent link: https://www.econbiz.de/10014230022
Saved in:
4
All that glitters is not green : impact of biophilic designs on customer experiential values
Lee, Seung Hyun (Jenna)
;
Tao, Chen-Wei (Willie)
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
4
,
pp. NP18-NP32
Persistent link: https://www.econbiz.de/10014266119
Saved in:
5
Enhancing employee innovation through customer engagement : the role of customer interactivity, employee affect, and motivations
Xu, Feng Zeng
;
Wang, Ying
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 351-376
Persistent link: https://www.econbiz.de/10012201367
Saved in:
6
Consumers' intention to stay in green hotels in Australia : theorization and implications
Nimri, Rawan
;
Patiar, Anoop
;
Kensbock, Sandra
;
Jin, Xin
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 149-168
Persistent link: https://www.econbiz.de/10012157334
Saved in:
7
Moderating effect of trust on customer return intention formation in peer-to-peer sharing accommodation
Ye, Shun
;
Chen, Siyu
;
Paek, Soyon
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 328-353
Persistent link: https://www.econbiz.de/10014230017
Saved in:
8
Perceived authenticity and place attachment : new findings from Chinese world heritage sites
Yi, Xiaoli
;
Fu, Xiaoxiao
;
So, Kevin Kam Fung
;
Zheng, Chunhui
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
5
,
pp. 800-826
Persistent link: https://www.econbiz.de/10014292005
Saved in:
9
Corporate social responsibility : the effect of green practices in a service recovery
Albus, Heidi
;
Ro, Heejung
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
1
,
pp. 41-65
Persistent link: https://www.econbiz.de/10011632988
Saved in:
10
Assessing the impact of brand equity and demographic characteristics on brand loyalty : the mediating role played by customer experience in United Arab Emirates' hotel industry
Nuseir, Mohammed T.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
5
,
pp. 905-922
Persistent link: https://www.econbiz.de/10013257065
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