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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
~subject:"Relationship marketing"
~subject:"Taiwan"
~subject:"service quality"
~subject:"trust"
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Beziehungsmarketing
Dienstleistungsqualität
Relationship marketing
Taiwan
service quality
trust
Confidence
24
Vertrauen
24
Consumer behaviour
10
Konsumentenverhalten
10
Customer satisfaction
7
Kundenzufriedenheit
7
B-to-B-Marketing
4
Business-to-business marketing
4
Lieferantenmanagement
4
Service quality
4
Supplier relationship management
4
relationship marketing
4
satisfaction
4
Lieferkette
3
Social capital
3
Sozialkapital
3
Supply chain
3
Beschaffung
2
Corporate reputation
2
Firmenimage
2
Online retailing
2
Online-Handel
2
Procurement
2
Reputation
2
Social relations
2
Soziale Beziehungen
2
USA
2
United States
2
Viral marketing
2
Virales Marketing
2
commitment
2
perceived value
2
reputation
2
Austauschtheorie
1
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16
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English
16
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Bebber, Suélen
2
Eberle, Luciene
2
Milan, Gabriel Sperandio
2
Ahsan, Kamrul
1
Ansary, Adel I. el-
1
Barreda, Albert A.
1
Belanche, Daniel
1
Bhagat, Parimal
1
Bilgihan, Anil
1
Casaló, Luis V.
1
Chen, Tser-yieth
1
Donovan, Leigh Anne Novak
1
Fang, Wei-Ta
1
Faryabi, Mohammad
1
Flaschner, Alan
1
Gao, Tao Tony
1
Guinalíu, Miguel
1
Hong, Soonkwan
1
Horgan, Ian
1
Ishida, Chiharu
1
Johnson, Bryan R.
1
Kageyama, Yoshimasa
1
Kanwal, Aneela
1
Lien, Ching-Yu
1
Miah, Shah
1
Naser Valaei
1
Ng, Eric
1
Nikhashemi, S. R.
1
Rajput, Amer
1
Ross, William T.
1
Sadeghzadeh, Kousar
1
Schakett, Tammy
1
Slongo, Luiz Antonio
1
Taylor, Steven A.
1
Ting, Shueh-chin
1
Toni, Deonir de
1
Wang, Yong Jian
1
Yeh, Hsin-chun
1
Yeh, Tsai-lien
1
Zakeri, Abdolnaser
1
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
59
Discussion paper series / IZA
54
CESifo working papers
48
Journal of business research : JBR
42
Industrial marketing management : the international journal for industrial and high-tech firms
31
International journal of hospitality management
29
The service industries journal
27
Cogent business & management
26
Management science : journal of the Institute for Operations Research and the Management Sciences
26
Asia Pacific journal of marketing and logistics
23
International journal of electronic marketing and retailing : IJEMR
23
IZA Discussion Papers
21
Journal of hospitality marketing & management
20
The journal of business & industrial marketing
20
Journal of internet commerce
19
Journal of strategic marketing
18
Journal of travel and tourism marketing
17
The journal of services marketing
17
International journal of business and globalisation : IJBG
16
International journal of business information systems : IJBIS
16
Journal of financial services marketing : JFSM
16
Pakistan journal of commerce and social sciences
16
Working paper / World Institute for Development Economics Research
16
Journal of business-to-business marketing
15
Games
14
Administrative Sciences : open access journal
13
Group & organization management : an international journal
13
Psychology & marketing
13
The international journal of bank marketing : IJBM
13
Applied economics
12
International journal of contemporary hospitality management
12
International journal of electronic business : IJEB
12
International journal of electronic customer relationship management : IJECRM
12
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
European journal of international management : EJIM
11
European research studies
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
International journal of internet marketing and advertising : IJIMA
11
Human systems management : HSM
10
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ECONIS (ZBW)
16
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16
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1
Antecedents of purchase intention in the online context
Bebber, Suélen
;
Milan, Gabriel Sperandio
;
Toni, Deonir de
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10011820565
Saved in:
2
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
3
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
Saved in:
4
A transaction cost framework in supply chain relationships : a social capital perspective
Kanwal, Aneela
;
Rajput, Amer
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011633607
Saved in:
5
The importance of attributional trust to corporate reputation
Horgan, Ian
;
Ahsan, Kamrul
;
Miah, Shah
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 109-134
Persistent link: https://www.econbiz.de/10011633608
Saved in:
6
The relationship continuity model and customer loyalty in the banking industry : a case study of the maskan bank of Iran
Faryabi, Mohammad
;
Sadeghzadeh, Kousar
;
Zakeri, Abdolnaser
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 37-52
Persistent link: https://www.econbiz.de/10011289287
Saved in:
7
The role of trust in creating positive word of mouth and behavioral intentions : the case of online social networks
Barreda, Albert A.
;
Bilgihan, Anil
;
Kageyama, Yoshimasa
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 16-36
Persistent link: https://www.econbiz.de/10011289292
Saved in:
8
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
9
The consequences of consumers' use of pre-existing social relationships to make purchases
Johnson, Bryan R.
;
Ross, William T.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
3
,
pp. 207-242
Persistent link: https://www.econbiz.de/10010490473
Saved in:
10
Consumer trust and satisfaction in the formation of consumer loyalty intentions in transactional exchange : the case of a mass discount retailer
Taylor, Steven A.
;
Donovan, Leigh Anne Novak
;
Ishida, …
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
2
,
pp. 125-154
Persistent link: https://www.econbiz.de/10010392656
Saved in:
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