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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Online retailing"
~subject:"Taiwan"
~subject:"service quality"
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Search: subject_exact:"Trustworthiness"
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Dienstleistungsqualität
Online retailing
Taiwan
service quality
Confidence
24
Vertrauen
24
Beziehungsmarketing
12
Relationship marketing
12
Consumer behaviour
10
Konsumentenverhalten
10
Customer satisfaction
7
Kundenzufriedenheit
7
trust
7
B-to-B-Marketing
4
Business-to-business marketing
4
Lieferantenmanagement
4
Service quality
4
Supplier relationship management
4
relationship marketing
4
satisfaction
4
Lieferkette
3
Social capital
3
Sozialkapital
3
Supply chain
3
Beschaffung
2
Corporate reputation
2
Firmenimage
2
Online-Handel
2
Procurement
2
Reputation
2
Social relations
2
Soziale Beziehungen
2
USA
2
United States
2
Viral marketing
2
Virales Marketing
2
commitment
2
perceived value
2
reputation
2
Austauschtheorie
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English
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Bebber, Suélen
2
Eberle, Luciene
2
Milan, Gabriel Sperandio
2
Ansary, Adel I. el-
1
Casaló, Luis V.
1
Chen, Tser-yieth
1
Fang, Wei-Ta
1
Flaschner, Alan
1
Flavián Blanco, Carlos
1
Gao, Tao Tony
1
Guinalíu, Miguel
1
Lien, Ching-Yu
1
Naser Valaei
1
Ng, Eric
1
Nikhashemi, S. R.
1
Schakett, Tammy
1
Slongo, Luiz Antonio
1
Toni, Deonir de
1
Yeh, Hsin-chun
1
Yeh, Tsai-lien
1
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
51
Journal of business research : JBR
23
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
17
International journal of hospitality management
17
Journal of internet commerce
16
Cogent business & management
15
International journal of electronic marketing and retailing : IJEMR
15
Asia Pacific journal of marketing and logistics
13
The service industries journal
13
Information systems and e-business management : ISeB
12
Journal of travel and tourism marketing
11
International journal of business information systems : IJBIS
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic business : IJEB
10
Journal of strategic marketing
10
Electronic commerce research
9
International journal of electronic commerce : IJEC
9
International journal of internet marketing and advertising : IJIMA
9
Tourism management : research, policies, practice
9
Journal of electronic commerce research : JECR
8
Journal of hospitality marketing & management
8
Journal of management information systems : JMIS
8
Journal of organizational computing and electronic commerce
8
The journal of services marketing
8
Information systems research : ISR
7
International journal of contemporary hospitality management
7
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
7
Pakistan journal of commerce and social sciences
7
Service business
7
Electronic commerce research and applications
6
International journal of consumer studies
6
International journal of electronic business
6
International journal of electronic customer relationship management : IJECRM
6
International journal of retail & distribution management
6
International journal of technology marketing : IJTMkt
6
Journal of international trade & commerce
6
Technological forecasting & social change : an international journal
6
Electronic markets : EM ; the international journal of electronic commerce and business media
5
International journal of public sector performance management : IJPSPM
5
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ECONIS (ZBW)
7
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1
Antecedents of purchase intention in the online context
Bebber, Suélen
;
Milan, Gabriel Sperandio
;
Toni, Deonir de
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10011820565
Saved in:
2
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
3
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
Saved in:
4
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
5
Trust-building mechanisms and relationship capital
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Yeh, Hsin-chun
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
3
,
pp. 113-144
Persistent link: https://www.econbiz.de/10009356219
Saved in:
6
Effects of social bonding in business-to-business relationships
Schakett, Tammy
;
Flaschner, Alan
;
Gao, Tao Tony
; …
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
4
,
pp. 264-280
Persistent link: https://www.econbiz.de/10009492515
Saved in:
7
Generating trust and satisfaction in e-services : the impact of usability on consumer behavior
Casaló, Luis V.
;
Flavián Blanco, Carlos
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
4
,
pp. 247-263
Persistent link: https://www.econbiz.de/10008857874
Saved in:
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