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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of vacation marketing : an international journal"
~person:"Das, Gopal"
~person:"Dwivedi, Yogesh Kumar"
~person:"Gil Saura, Irene"
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Search: "Customer relationship management"
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Beziehungsmarketing
10
Relationship marketing
10
Consumer behaviour
8
Konsumentenverhalten
8
Einzelhandel
6
Retail trade
6
Brand image
3
Brand management
3
Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Markenführung
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Indien
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Artificial intelligence
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Artificial intelligence-powered automated retail stores
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Automatisierung
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Betriebliches Informationssystem
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Das, Gopal
Dwivedi, Yogesh Kumar
Gil Saura, Irene
Prentice, Catherine
12
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9
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7
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Journal of retailing and consumer services
Journal of vacation marketing : an international journal
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
The international review of retail, distribution and consumer research
3
The journal of brand management : an international journal
3
International journal of Indian culture and business management
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of hospitality management
2
International journal of retail & distribution management
2
Journal of business research : JBR
2
Journal of hospitality marketing & management
2
Management decision : MD
2
The journal of business & industrial marketing
2
The journal of product & brand management
2
The journal of services marketing
2
The service industries journal
2
Asia Pacific journal of marketing and logistics
1
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
European retail research
1
Global business review
1
International journal of bank marketing
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of retail and distribution management
1
Journal of electronic commerce research : JECR
1
Journal of industrial and business economics
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Marketing intelligence & planning
1
Service business
1
Strategic marketing in tourism services
1
Technological forecasting & social change : an international journal
1
The international journal of logistics management
1
Tourism economics : the business and finance of tourism and recreation
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Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
10
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1
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10
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date (oldest first)
1
Shopping intention at AI-powered automated retail stores (AIPARS)
Pillai, Rajasshrie
;
Sivathanu, Brijesh
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012305364
Saved in:
2
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
3
The effect of telepresence, social presence and involvement on consumer brand engagement : an empirical study of non-profit organizations
Algharabat, Raed
;
Rana, Nripendra P.
;
Dwivedi, Yogesh Kumar
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 139-149
Persistent link: https://www.econbiz.de/10011801885
Saved in:
4
Experiential value : multi-item scale development and validation
Varshneya, Geetika
;
Das, Gopal
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 48-57
Persistent link: https://www.econbiz.de/10011628991
Saved in:
5
Customer-based brand equity building : empirical evidence from Croatian upscale hotels
Šerić, Maja
;
Gil Saura, Irene
;
Mikulić, Josip
- In:
Journal of vacation marketing : an international journal
23
(
2017
)
2
,
pp. 133-144
Persistent link: https://www.econbiz.de/10011951149
Saved in:
6
Impacts of retail brand personality and self-congruity on store loyalty : the moderating role of gender
Das, Gopal
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 130-138
Persistent link: https://www.econbiz.de/10010338596
Saved in:
7
Linkages of retailer personality, perceived quality and purchase intention with retailer loyalty : a study of Indian non-food retailing
Das, Gopal
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 407-414
Persistent link: https://www.econbiz.de/10010348744
Saved in:
8
Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention : a study of Indian food retail brands
Das, Gopal
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 284-292
Persistent link: https://www.econbiz.de/10010348757
Saved in:
9
Conceptualizing and measuring loyalty : towards a conceptual model of tourist loyalty antecedents
Moliner Valázquez, Beatriz
;
Gil Saura, Irene
;
Ruiz …
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 65-81
Persistent link: https://www.econbiz.de/10008840752
Saved in:
10
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Saved in:
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