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Search: subject:"SERVICE INDUSTRY"
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Dienstleistungssektor
28
Service industry
28
Dienstleistungsqualität
18
Service quality
18
Dienstleistung
11
Services
11
Consumer behaviour
9
Customer satisfaction
9
Konsumentenverhalten
9
Kundenzufriedenheit
9
Beziehungsmarketing
7
Relationship marketing
7
Dienstleistungsmarketing
5
Services marketing
5
USA
4
United States
4
Dienstleistungsmanagement
3
Service management
3
Advertising
2
Advertising planning
2
Arbeitsverhalten
2
Arbeitszufriedenheit
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Bibliometrics
2
Bibliometrie
2
Business services
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Cultural identity
2
Customer integration
2
Dienstleistungshandel
2
Emotion
2
Gesundheitsversorgung
2
Health care
2
Hospital
2
India
2
Indien
2
Innovation
2
Job satisfaction
2
Krankenhaus
2
Kulturelle Identität
2
Kundenintegration
2
Patienten
2
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Greene, Henry
2
Leisen Pollack, Birgit
2
Mangleburg, Tamara
2
Rho, Taeseok
2
Savas-Hall, Selen
2
Sheng, Xiaojing
2
Utkarsh
2
Ahn, Jinwoo
1
Bebko, Charlene
1
Bernacchi, Michael
1
Björk, Peter
1
Bonfim, Leandro Rodrigo Canto
1
Carter, Leanne
1
Chakraborty, Ayon
1
Cloutier, Jacinthe
1
D'Alessandro, Steven
1
Didonet, Simone Regina
1
El-Bassiouny, Noha
1
Finoti, Lucas
1
Frimpong, Kwabena
1
Fuller, Rachel
1
Gong, Taeshik
1
Gray, David
1
Gurtu, Amulya
1
Hamed, Sara
1
Hultén, Peter
1
Johnson, Lester W.
1
Kesavan, Ram
1
Koku, P. Sergius
1
Koku, Paul Sergius
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Korai, Bernard
1
Kunstler, Breanne
1
Lee, Hannah S.
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1
Mascarenhas, Oswald
1
Maurya, Harshit
1
Medhavi, Sanjay
1
Merolli, Mark
1
Moorthi, Y. L. R.
1
Ock, Jungwon
1
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Services marketing quarterly
The service industries journal
270
Journal of business research : JBR
97
Discussion paper series / IZA
90
SpringerLink / Bücher
85
The journal of services marketing
85
International journal of production economics
60
Journal of service management
58
Service business
58
NBER working paper series
56
IZA Discussion Paper
53
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of service research : JSR
52
Journal of retailing and consumer services
45
NBER Working Paper
44
International journal of services technology and management
41
Discussion paper
40
Working paper / National Bureau of Economic Research, Inc.
40
Structural change and economic dynamics : SC+ED
39
Regional studies
36
The international journal of human resource management
36
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
35
European journal of operational research : EJOR
33
International journal of services and operations management
33
Discussion paper / Centre for Economic Policy Research
32
International journal of hospitality management
32
Working paper
32
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
31
The journal of business & industrial marketing
30
ZEW discussion papers
30
Journal of service research
29
Policy research working paper : WPS
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
RIETI discussion paper
28
Research policy : policy, management and economic studies of science, technology and innovation
27
Springer eBook Collection
26
International journal of innovation management
25
World Bank Policy Research Working Paper
25
Economics of innovation and new technology
24
International journal of production research
24
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ECONIS (ZBW)
29
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1
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10
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29
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date (oldest first)
1
Influence of dysfunctional customer behavior on depersonalization and service sabotage in the
service
industry
Lee, Kangcheol
;
Gong, Taeshik
- In:
Services marketing quarterly
44
(
2023
)
4
,
pp. 309-329
Persistent link: https://www.econbiz.de/10014418079
Saved in:
2
Service orientation and innovation results : theoretical development based on service-dominant logic
Finoti, Lucas
;
Bonfim, Leandro Rodrigo Canto
;
Didonet, …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 389-403
Persistent link: https://www.econbiz.de/10013416987
Saved in:
3
Really new services : perceived risk and adoption intentions
Savas-Hall, Selen
;
Koku, Paul Sergius
;
Mangleburg, Tamara
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 485-503
Persistent link: https://www.econbiz.de/10013416992
Saved in:
4
Service provider hesitation in credence services : the importance of customer expectations?
Fuller, Rachel
;
Pervan, Simon
;
Kunstler, Breanne
; …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 504-519
Persistent link: https://www.econbiz.de/10013416993
Saved in:
5
What are these strange things called emotions? : an analysis of service interactions in the funeral industry : issues, implications, and future research directions
Korai, Bernard
;
Ouellet, Claudine
;
Cloutier, Jacinthe
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013178032
Saved in:
6
The roles of workplace friendship and supervisory interactional justice in the relationship between workplace envy and service outcomes
Randhawa, Praneet
;
Lee, Hannah S.
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 20-37
Persistent link: https://www.econbiz.de/10012607281
Saved in:
7
The influence of service brand perceptions and ideals on consumption intentions
Sciulli, Lisa M.
;
Bebko, Charlene
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 38-56
Persistent link: https://www.econbiz.de/10012607282
Saved in:
8
Consumers' perception of service newness and its marketing implications
Savas-Hall, Selen
;
Koku, P. Sergius
;
Mangleburg, Tamara
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 35-48
Persistent link: https://www.econbiz.de/10012179200
Saved in:
9
Effects of healthcare service provider's organizational socialization and support on patients' well-being
Rahman, Arafat
;
Björk, Peter
;
Ravald, Annika
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10012256933
Saved in:
10
Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
Saved in:
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