//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Bang, Nguyen"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Brand loyalty"
~subject:"Customer satisfaction"
~subject:"Kundenintegration"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Brand loyalty
Customer satisfaction
Kundenintegration
Beziehungsmarketing
50
Relationship marketing
50
Consumer behaviour
39
Konsumentenverhalten
39
Brand management
26
Markenführung
26
Kundenzufriedenheit
21
Brand image
18
Markenimage
18
Brand
14
Markenartikel
14
Social Web
12
Social web
12
Dienstleistungsqualität
11
Service quality
11
Customer engagement
8
Einzelhandel
8
Retail trade
8
Confidence
7
Customer integration
7
Internet marketing
7
Online-Marketing
7
Vertrauen
7
E-commerce
5
Electronic Commerce
5
Markentreue
5
Online retailing
5
Online-Handel
5
Gerechtigkeit
4
Justice
4
Satisfaction
4
Trust
4
Viral marketing
4
Virales Marketing
4
Airline
3
Customer loyalty
3
Emotion
3
more ...
less ...
Online availability
All
Undetermined
20
Type of publication
All
Article
29
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
29
Language
All
English
29
Author
All
Bang, Nguyen
Loureiro, Sandra Maria Correia
Han, Heesup
36
Hollebeek, Linda D.
25
Prentice, Catherine
23
Mattila, Anna S.
19
Svensson, Göran
19
Gil Saura, Irene
17
Hyun, Sunghyup Sean
15
Rather, Raouf Ahmad
15
Khan, Imran
13
Rahman, Zillur
13
Wong, IpKin Anthony
13
Balaji, M. S.
12
Bilgihan, Anil
12
Kim, Wansoo
12
Klaus, Philipp
12
Quach, Sara
12
Evanschitzky, Heiner
11
Gustafsson, Anders
11
Verhoef, Peter C.
11
Ahn, Jiseon
10
Aksoy, Lerzan
10
Barnes, Donald C.
10
Brodie, Roderick J.
10
Izogo, Ernest Emeka
10
Kumar, V.
10
Thaichon, Park
10
Thurasamy Ramayah
10
Blut, Markus
9
Casidy, Riza
9
Fatma, Mobin
9
Gong, Taeshik
9
Grégoire, Yany
9
Itani, Omar S.
9
Jang, Soocheong
9
Johnson, Lester W.
9
Keiningham, Timothy
9
Lee, Choong-Ki
9
McColl-Kennedy, Janet R.
9
more ...
less ...
Published in...
All
Journal of retailing and consumer services
5
Journal of promotion management : innovations in planning and applied research
3
International journal of hospitality management
2
Marketing intelligence & planning
2
The international journal of bank marketing : IJBM
2
Electronic markets : the international journal on networked business
1
Information technology and management
1
International journal of business performance management
1
International journal of market research
1
International journal of wine business research : IJWBR
1
Journal of hospitality marketing & management
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Journal of strategic marketing
1
Journal of targeting, measurement and analysis for marketing
1
Journal of travel and tourism marketing
1
Technological forecasting & social change : an international journal
1
The journal of product & brand management
1
The journal of services marketing
1
World review of entrepreneurship, management and sustainable development
1
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
What an amazing experience! : the role of authenticity and engagement in upscale hotels
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440005
Saved in:
2
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
3
Service brand coolness in the construction of brand loyalty : a self-presentation theory approach
Jiménez-Barreto, Jano
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013169578
Saved in:
4
How brand authenticity and consumer brand engagement can be expressed in reviews : a text mining approach
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of promotion management : innovations in …
26
(
2020
)
4
,
pp. 457-480
Persistent link: https://www.econbiz.de/10012179137
Saved in:
5
Stimulating consumer community creation through a co-design approach
Storvang, Pia
;
Haug, Anders
;
Bang, Nguyen
- In:
International journal of market research
62
(
2020
)
2
,
pp. 176-194
Persistent link: https://www.econbiz.de/10012214133
Saved in:
6
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 147-171
Persistent link: https://www.econbiz.de/10012176591
Saved in:
7
Analysing consumer-brand engagement through appreciative listening on social network platforms
Pina, Lídia Silveira
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of promotion management : innovations in …
25
(
2019
)
3
,
pp. 304-313
Persistent link: https://www.econbiz.de/10012179025
Saved in:
8
How corporate social responsibility initiatives in social media affect awareness and customer engagement
Loureiro, Sandra Maria Correia
;
Lopes, João
- In:
Journal of promotion management : innovations in …
25
(
2019
)
3
,
pp. 419-438
Persistent link: https://www.econbiz.de/10012179034
Saved in:
9
The influence of brand experience and service quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
Saved in:
10
Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.
;
El-Kassar, Abdul-Nasser
;
Loureiro, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->