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~person:"Bilgihan, Anil"
~person:"Han, Heesup"
~person:"Sarstedt, Marko"
~subject:"Satisfaction"
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Search: subject_exact:"Verbraucherzufriedenheit"
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Satisfaction
Customer satisfaction
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47
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47
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Bilgihan, Anil
Han, Heesup
Sarstedt, Marko
Sirgy, M. Joseph
7
Svensson, Göran
7
Lee, Wang-Sheng
6
Gil Saura, Irene
5
Ladeira, Wagner Junior
5
McKinnish, Terra G.
5
Pérez, Andrea
5
Santini, Fernando de Oliveira
5
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4
Altinay, Levent
4
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Chen, Chun-Chu
4
Fatima, Johra Kayeser
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4
Keiningham, Timothy
4
Lombart, Cindy
4
McColl-Kennedy, Janet R.
4
Park, Eunil
4
Petrick, James F.
4
Rodríguez del Bosque, Ignacio A.
4
Schiele, Holger
4
Su, LuJun
4
Yu, Grace B.
4
Ahn, Jiseon
3
Ali, Faizan
3
Alrawadieh, Zaid
3
Balaji, M. S.
3
Benjamin, Daniel J.
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Billström, Anders
3
Botti, Simona
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Bujisic, Milos
3
Cervera-Taulet, Amparo
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Chadi, Adrian
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Chen, Xiaohong
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Chung, Namho
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Clark, Andrew E.
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International journal of hospitality management
9
Tourism management : research, policies, practice
2
Journal of business research : JBR
1
Journal of retailing and consumer services
1
Technological forecasting & social change : an international journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
15
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1
Assessing customer financial risk perception and attitude in the hotel industry : exploring the role of protective measures against COVID-19
Quan, Lanji
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271318
Saved in:
2
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
3
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
4
The role of loyalty programs in boosting hotel guest loyalty : impact of switching barriers
Koo, Bonhak
;
Yu, Jongsik
;
Han, Heesup
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146199
Saved in:
5
Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
6
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
Song, Hak-jun
;
Wang, JunHui
;
Han, Heesup
- In:
International journal of hospitality management
79
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012012968
Saved in:
7
Effect of general risk on trust, satisfaction, and recommendation intention for halal food
Al-Ansi, Amr
;
Olya, Hossein G. T.
;
Han, Heesup
- In:
International journal of hospitality management
83
(
2019
),
pp. 210-219
Persistent link: https://www.econbiz.de/10012122076
Saved in:
8
Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
70
(
2018
),
pp. 75-84
Persistent link: https://www.econbiz.de/10011825969
Saved in:
9
Bike-traveling as a growing phenomenon : role of attributes, value, satisfaction, desire, and gender in developing loyalty
Han, Heesup
;
Meng, Bo
;
Kim, Wansoo
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 91-103
Persistent link: https://www.econbiz.de/10011642653
Saved in:
10
Investigating customer loyalty formation for wellness spa : individualism vs. collectivism
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Kim, Wansoo
;
Lee, …
- In:
International journal of hospitality management
67
(
2017
),
pp. 11-23
Persistent link: https://www.econbiz.de/10011785135
Saved in:
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