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~person:"Drennan, Judy"
~person:"Eser, Zeliha"
~person:"Rajaobelina, Lova"
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The international journal of bank marketing : IJBM
15
Source
All
ECONIS (ZBW)
10
OLC EcoSci
5
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1
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
2
Relationship marketing strategies of Indian banks in the wake of the global economic slowdown
Roy, Sanjit Kumar
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009581875
Saved in:
3
Financial institutions using social media : do consumers perceive value?
Dootson, Paula
;
Beatson, Amanda
;
Drennan, Judy
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
1
,
pp. 9-36
Persistent link: https://www.econbiz.de/10011540033
Saved in:
4
Services branding triangle : examining the triadic service brand promises for creating a strong brand in banking industry
Pinar, Musa
;
Girard, Tulay
;
Trapp, Paul
;
Eser, Zeliha
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 529-549
Persistent link: https://www.econbiz.de/10011593969
Saved in:
5
Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
Saved in:
6
A relational classification of online banking customers
Rajaobelina, Lova
;
Brun, Isabelle
;
Toufaily, Élissar
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
3
,
pp. 187-205
Persistent link: https://www.econbiz.de/10009733565
Saved in:
7
A relational classification of online banking customers
Rajaobelina, Lova
;
Brun, Isabelle
;
Toufaily, Élissar
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
3
,
pp. 187-205
Persistent link: https://www.econbiz.de/10010099632
Saved in:
8
Consumer-based brand equity in banking industry : a comparison of local and global banks in Turkey
Pinar, Musa
;
Girard, Tulay
;
Eser, Zeliha
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
5
,
pp. 359-375
Persistent link: https://www.econbiz.de/10009581844
Saved in:
9
Consumer-based brand equity in banking industry: A comparison of local and global banks in Turkey
Pinar, Musa
;
Girard, Tulay
;
Eser, Zeliha
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
5
,
pp. 359-376
Persistent link: https://www.econbiz.de/10009996184
Saved in:
10
Generic technology-based service quality dimensions in banking : impact on customer satisfaction and loyalty
Ganguli, Shirshendu
;
Roy, Sanjit Kumar
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
2
,
pp. 168-189
Persistent link: https://www.econbiz.de/10009011820
Saved in:
1
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