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~person:"Han, Heesup"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Customer relationship management"
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Beziehungsmarketing
52
Relationship marketing
52
Consumer behaviour
39
Konsumentenverhalten
39
Customer satisfaction
32
Kundenzufriedenheit
32
Dienstleistungsqualität
18
Service quality
18
Hotel industry
16
Hotellerie
16
Brand image
11
Markenimage
11
Brand management
10
Markenführung
10
Brand loyalty
9
Gastronomie
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Holiday behaviour
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Restaurant industry
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Urlaubsverhalten
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Airline
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Confidence
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Emotion
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Fluggesellschaft
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Loyalty
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Aufsatz in Zeitschrift
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52
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52
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Han, Heesup
Kumar, V.
49
Hollebeek, Linda D.
42
Mattila, Anna S.
36
Gil Saura, Irene
35
Verhoef, Peter C.
35
Smith, Alan D.
31
Palmatier, Robert W.
30
Prentice, Catherine
30
Svensson, Göran
30
Homburg, Christian
29
Loureiro, Sandra Maria Correia
28
Herrmann, Andreas
27
Bruhn, Manfred
26
Agnihotri, Raj
24
Grewal, Dhruv
24
Hyun, Sunghyup Sean
24
Walsh, Gianfranco
24
Bang, Nguyen
23
Klaus, Philipp
23
Vrontis, Demetris
23
Huber, Frank
22
Thaichon, Park
22
Evanschitzky, Heiner
21
Rather, Raouf Ahmad
21
Ruyter, Ko de
21
Wong, IpKin Anthony
21
Balaji, M. S.
20
Harrigan, Paul
20
Kumar, Vikas
20
Quach, Sara
20
Wieseke, Jan
20
Karjaluoto, Heikki
19
Khan, Imran
19
Sesé, F. Javier
19
So, Kevin Kam Fung
19
Casidy, Riza
18
Gustafsson, Anders
18
Kim, Wansoo
18
Neslin, Scott A.
18
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International journal of hospitality management
17
Journal of travel and tourism marketing
17
International journal of contemporary hospitality management
5
Journal of hospitality marketing & management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of retailing and consumer services
2
Tourism management : research, policies, practice
2
Journal of Contemporary Issues in Business and Government
1
Journal of vacation marketing
1
Tourism and hospitality research : the surrey quarterly review
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Tourism management perspectives : TMP
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ECONIS (ZBW)
52
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31
Water conservation and waste reduction management for increasing guest loyalty and green hotel practices
Han, Heesup
;
Lee, Jin-soo
;
Ho Le Thu Trang
;
Kim, Wansoo
- In:
International journal of hospitality management
75
(
2018
),
pp. 58-66
Persistent link: https://www.econbiz.de/10011944945
Saved in:
32
A study of brand prestige in the casino industry : the moderating role of customer involvement
Han, Heesup
;
Lee, JungHoon
;
Hwang, Jinsoo
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10011846778
Saved in:
33
The value-belief-emotion-norm model : investigating customers’ eco-friendly behavior
Han, Heesup
;
Hwang, Jinsoo
;
Lee, Myong Jae
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 590-607
Persistent link: https://www.econbiz.de/10011729153
Saved in:
34
Investigating customer loyalty formation for wellness spa : individualism vs. collectivism
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Kim, Wansoo
;
Lee, …
- In:
International journal of hospitality management
67
(
2017
),
pp. 11-23
Persistent link: https://www.econbiz.de/10011785135
Saved in:
35
Consequences of cruise line involvement : a comparison of first-time and repeat passengers
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Han, Heesup
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1658-1683
Persistent link: https://www.econbiz.de/10011732274
Saved in:
36
Bike-traveling as a growing phenomenon : role of attributes, value, satisfaction, desire, and gender in developing loyalty
Han, Heesup
;
Meng, Bo
;
Kim, Wansoo
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 91-103
Persistent link: https://www.econbiz.de/10011642653
Saved in:
37
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
38
Influence of environmental stimuli on hotel customer emotional loyalty response: Testing the moderating effect of the big five personality factors
Jani, Dev
;
Han, Heesup
- In:
International journal of hospitality management
44
(
2015
),
pp. 48-57
Persistent link: https://www.econbiz.de/10010501239
Saved in:
39
How can employees engage customers? : application of social penetration theory to the full-service restaurant industry by gender
Hwang, Jinsoo
;
Han, Heesup
;
Kim, Seongseop
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1117-1134
Persistent link: https://www.econbiz.de/10011403001
Saved in:
40
A strategy for the development of the private country club : focusing on brand prestige
Hwang, Jinsoo
;
Han, Heesup
;
Choo, Seung-woo
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1927-1948
Persistent link: https://www.econbiz.de/10011447609
Saved in:
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