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~person:"Homburg, Christian"
~person:"Loureiro, Sandra Maria Correia"
~person:"Svensson, Göran"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
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Consumer behaviour
Customer satisfaction
Beziehungsmarketing
167
Relationship marketing
167
Kundenzufriedenheit
52
Theorie
42
Theory
42
Lieferantenmanagement
38
Supplier relationship management
38
Deutschland
36
Germany
36
Konsumentenverhalten
36
Brand management
24
Markenführung
24
Confidence
20
Vertrauen
20
Marketing management
18
Marketingmanagement
18
Brand image
16
Kundenmanagement
16
Markenimage
16
Arbeitszufriedenheit
15
B-to-B-Marketing
15
Business-to-business marketing
15
Job satisfaction
15
Salespeople
14
Verkaufspersonal
14
Beziehungsmanagement
13
Dienstleistungsqualität
13
Kundenbindung
13
Service quality
13
Selling
12
Verkauf
12
Erfolgsfaktor
11
Estimation
11
Schätzung
11
Social Web
11
Social web
11
Success factor
11
trust
11
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Article
60
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13
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52
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9
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9
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7
Non-commercial literature
7
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6
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4
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4
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3
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English
55
German
18
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Homburg, Christian
Loureiro, Sandra Maria Correia
Svensson, Göran
Han, Heesup
49
Hollebeek, Linda D.
35
Mattila, Anna S.
34
Verhoef, Peter C.
28
Kumar, V.
27
Gil Saura, Irene
25
Prentice, Catherine
25
Huber, Frank
23
Bang, Nguyen
20
Klaus, Philipp
20
Rather, Raouf Ahmad
20
Hyun, Sunghyup Sean
19
Mittal, Vikas
19
Bauer, Hans H.
18
Bruhn, Manfred
18
Evanschitzky, Heiner
18
Gustafsson, Anders
18
So, Kevin Kam Fung
18
Usman, Osly
18
Aksoy, Lerzan
17
Khan, Imran
17
Wong, IpKin Anthony
17
Ahn, Jiseon
16
Kim, Wansoo
16
Quach, Sara
16
Swoboda, Bernhard
16
Wieseke, Jan
16
Balaji, M. S.
15
Bilgihan, Anil
15
Blut, Markus
15
Foscht, Thomas
15
Grewal, Dhruv
15
Herrmann, Andreas
15
Lemon, Katherine N.
15
Schramm-Klein, Hanna
15
Sesé, F. Javier
15
Stock-Homburg, Ruth
15
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Wissenschaftliche Hochschule für Unternehmensführung
1
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
5
International journal of procurement management
4
Journal of promotion management : innovations in planning and applied research
4
Journal of retailing and consumer services
4
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
4
The journal of business & industrial marketing
4
Journal of business-to-business marketing
3
Journal of marketing
3
Journal of the Academy of Marketing Science
3
Die Betriebswirtschaft : DBW
2
Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
2
International journal of business excellence
2
International journal of hospitality management
2
Cogent business & management
1
E-business : state of the art of ICT based challenges and solutions
1
Handbuch Produktmanagement : Strategieentwicklung - Produktplanung - Organisation - Kontrolle
1
International journal of business and globalisation : IJBG
1
International journal of business excellence : IJBEX
1
International journal of business performance management
1
International journal of contemporary hospitality management
1
International journal of logistics economics and globalisation
1
International journal of retail and distribution management
1
International journal of wine business research : IJWBR
1
Journal of contemporary marketing science
1
Journal of hospitality marketing & management
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Kompetenz in Wissenschaft & Management
1
Marketing : ZFP ; journal of research and management
1
Reihe: Management-Know-how / M : praxisnah und aktuell
1
South African journal of economic and management sciences
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
Vertrieb : Verkäufer führen - Umsatz machen
1
Wissenschaft & Praxis
1
World review of entrepreneurship, management and sustainable development
1
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ECONIS (ZBW)
73
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1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
Engaging with intelligent voice assistants for wellbeing and brand attachment
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
; …
- In:
The journal of brand management : an international journal
30
(
2023
)
5
,
pp. 449-460
Persistent link: https://www.econbiz.de/10014372615
Saved in:
3
The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction
Van der Merwe, Michelle Caroline
;
Mostert, Pierre
; …
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10014514694
Saved in:
4
Exploring tourists' virtual reality-based brand engagement : a uses-and-gratifications perspective
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Loureiro, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
3
,
pp. 606-624
Persistent link: https://www.econbiz.de/10014582360
Saved in:
5
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
6
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
7
What an amazing experience! : the role of authenticity and engagement in upscale hotels
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440005
Saved in:
8
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
9
I am feeling so good! : motivations for interacting in online brand communities
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
- In:
Journal of research in interactive marketing : …
17
(
2023
)
1
,
pp. 61-77
Persistent link: https://www.econbiz.de/10013536280
Saved in:
10
Engaging with omnichannel brands : the role of consumer empowerment
Itani, Omar S.
;
Loureiro, Sandra Maria Correia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 238-261
Persistent link: https://www.econbiz.de/10013552701
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