//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Jang, Soocheong"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Brand management"
~subject:"Customer satisfaction"
~subject:"Kundenintegration"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Brand management
Customer satisfaction
Kundenintegration
Beziehungsmarketing
40
Relationship marketing
40
Consumer behaviour
28
Konsumentenverhalten
28
Markenführung
24
Kundenzufriedenheit
20
Brand image
18
Markenimage
18
Dienstleistungsqualität
12
Service quality
12
Social Web
11
Social web
11
Brand
10
Markenartikel
10
Customer engagement
7
Gastronomie
7
Internet marketing
7
Online-Marketing
7
Restaurant industry
7
Customer integration
5
USA
5
United States
5
Beschwerdemanagement
4
Brand loyalty
4
Complaint management
4
Confidence
4
Emotion
4
Markentreue
4
Vertrauen
4
Viral marketing
4
Virales Marketing
4
Airline
3
Fluggesellschaft
3
Relationship quality
3
Satisfaction
3
social media
3
Australia
2
more ...
less ...
Online availability
All
Undetermined
25
Free
3
Type of publication
All
Article
37
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
37
Aufsatz in Zeitschrift
37
Aufsatz im Buch
1
Book section
1
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
38
Author
All
Jang, Soocheong
Loureiro, Sandra Maria Correia
Hollebeek, Linda D.
42
Han, Heesup
37
Prentice, Catherine
25
Homburg, Christian
23
Bruhn, Manfred
22
Gil Saura, Irene
21
Mattila, Anna S.
21
Rather, Raouf Ahmad
19
Svensson, Göran
19
Khan, Imran
18
Mittal, Vikas
18
Verhoef, Peter C.
18
Kumar, V.
17
Aksoy, Lerzan
16
Hyun, Sunghyup Sean
16
Piller, Frank T.
16
Rahman, Zillur
16
Ahn, Jiseon
15
Bang, Nguyen
15
Brodie, Roderick J.
15
Gustafsson, Anders
15
Huber, Frank
15
King, Ceridwyn
15
Usman, Osly
15
Bilgihan, Anil
14
Conduit, Jodie
14
Fetscherin, Marc
14
Japutra, Arnold
14
Quach, Sara
14
So, Kevin Kam Fung
14
Sreejesh, S.
14
Stauss, Bernd
14
Veloutsou, Cleopatra
14
Balaji, M. S.
13
Evanschitzky, Heiner
13
Kumar, Vikas
13
Wong, IpKin Anthony
13
Blut, Markus
12
Casidy, Riza
12
more ...
less ...
Published in...
All
International journal of hospitality management
10
Journal of promotion management : innovations in planning and applied research
7
Journal of retailing and consumer services
4
The journal of brand management : an international journal
2
Cogent business & management
1
E-business : state of the art of ICT based challenges and solutions
1
International journal of business and globalisation : IJBG
1
International journal of business performance management
1
International journal of retail and distribution management
1
International journal of wine business research : IJWBR
1
Journal of hospitality marketing & management
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of product & brand management
1
The journal of services marketing
1
World review of entrepreneurship, management and sustainable development
1
more ...
less ...
Source
All
ECONIS (ZBW)
38
Showing
1
-
10
of
38
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Engaging with intelligent voice assistants for wellbeing and brand attachment
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
; …
- In:
The journal of brand management : an international journal
30
(
2023
)
5
,
pp. 449-460
Persistent link: https://www.econbiz.de/10014372615
Saved in:
2
Exploring tourists' virtual reality-based brand engagement : a uses-and-gratifications perspective
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Loureiro, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
3
,
pp. 606-624
Persistent link: https://www.econbiz.de/10014582360
Saved in:
3
What an amazing experience! : the role of authenticity and engagement in upscale hotels
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440005
Saved in:
4
The effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty
Ju, Yongwook
;
Jang, Soocheong
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482202
Saved in:
5
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
6
I am feeling so good! : motivations for interacting in online brand communities
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
- In:
Journal of research in interactive marketing : …
17
(
2023
)
1
,
pp. 61-77
Persistent link: https://www.econbiz.de/10013536280
Saved in:
7
Engaging with omnichannel brands : the role of consumer empowerment
Itani, Omar S.
;
Loureiro, Sandra Maria Correia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 238-261
Persistent link: https://www.econbiz.de/10013552701
Saved in:
8
Service brand coolness in the construction of brand loyalty : a self-presentation theory approach
Jiménez-Barreto, Jano
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013169578
Saved in:
9
Is differential treatment in response to service failures effective? : the roles of comparison, loyalty, and scarcity messages
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547932
Saved in:
10
Customers' online interaction experiences with fashion brands : e-information and e-buying
Loureiro, Sandra Maria Correia
;
Amorim, Marlene
- In:
E-business : state of the art of ICT based challenges …
,
(pp. 81-97)
.
2017
Persistent link: https://www.econbiz.de/10011858948
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->