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~person:"Loureiro, Sandra Maria Correia"
~person:"Svensson, Göran"
~subject:"Brand loyalty"
~subject:"Customer satisfaction"
~subject:"Kundenintegration"
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Subject
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Brand loyalty
Customer satisfaction
Kundenintegration
Beziehungsmarketing
58
Relationship marketing
58
Kundenzufriedenheit
30
Consumer behaviour
24
Konsumentenverhalten
24
Brand management
22
Lieferantenmanagement
22
Markenführung
22
Supplier relationship management
22
Confidence
19
Vertrauen
19
Brand image
15
Markenimage
15
B-to-B-Marketing
11
Business-to-business marketing
11
Brand
10
Dienstleistungsqualität
10
Markenartikel
10
Service quality
10
Social Web
10
Social web
10
satisfaction
10
trust
10
commitment
9
Arbeitszufriedenheit
8
Job satisfaction
8
Customer engagement
7
Internet marketing
7
Online-Marketing
7
Satisfaction
7
Trust
7
Customer integration
6
Selling
6
Verkauf
6
coordination
6
relationship marketing
6
Commitment
5
Emotion
5
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Article
36
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36
Aufsatz in Zeitschrift
36
Language
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English
36
Author
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Loureiro, Sandra Maria Correia
Svensson, Göran
Han, Heesup
36
Hollebeek, Linda D.
30
Prentice, Catherine
23
Homburg, Christian
22
Bruhn, Manfred
20
Mattila, Anna S.
20
Gil Saura, Irene
17
Mittal, Vikas
16
Aksoy, Lerzan
15
Hyun, Sunghyup Sean
15
Kumar, V.
15
Piller, Frank T.
15
Rather, Raouf Ahmad
15
Usman, Osly
15
Rahman, Zillur
14
Verhoef, Peter C.
14
Khan, Imran
13
Stauss, Bernd
13
Wong, IpKin Anthony
13
Balaji, M. S.
12
Bang, Nguyen
12
Bilgihan, Anil
12
Brodie, Roderick J.
12
Conduit, Jodie
12
Evanschitzky, Heiner
12
Gustafsson, Anders
12
Kim, Wansoo
12
Klaus, Philipp
12
Quach, Sara
12
Reichwald, Ralf
12
Stock-Homburg, Ruth
12
Wieseke, Jan
12
Blut, Markus
11
Büttgen, Marion
11
Töpfer, Armin
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Beatty, Sharon E.
10
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Published in...
All
International journal of procurement management
4
Journal of retailing and consumer services
4
The journal of business & industrial marketing
4
Journal of business-to-business marketing
3
Journal of promotion management : innovations in planning and applied research
3
International journal of business excellence
2
International journal of hospitality management
2
International journal of business excellence : IJBEX
1
International journal of business performance management
1
International journal of contemporary hospitality management
1
International journal of logistics economics and globalisation
1
International journal of wine business research : IJWBR
1
Journal of contemporary marketing science
1
Journal of hospitality marketing & management
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
South African journal of economic and management sciences
1
The journal of product & brand management
1
World review of entrepreneurship, management and sustainable development
1
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ECONIS (ZBW)
36
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1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction
Van der Merwe, Michelle Caroline
;
Mostert, Pierre
; …
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10014514694
Saved in:
3
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
4
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
5
What an amazing experience! : the role of authenticity and engagement in upscale hotels
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440005
Saved in:
6
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
7
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
Saved in:
8
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
9
Service brand coolness in the construction of brand loyalty : a self-presentation theory approach
Jiménez-Barreto, Jano
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013169578
Saved in:
10
Balancing reactions and actions between service receivers and service providers to resolve service failures
Magaña Carrillo, Irma
;
Svensson, Göran
;
Otero-Neira, …
- In:
International journal of business excellence : IJBEX
26
(
2022
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10013198109
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