//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Betriebliche Wertschöpfung"
~subject:"Kundenzufriedenheit"
~subject:"Marketingmanagement"
~subject:"Service industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer participation"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Betriebliche Wertschöpfung
Kundenzufriedenheit
Marketingmanagement
Service industry
Beziehungsmarketing
147
Relationship marketing
147
Customer participation
111
Kundenintegration
104
Customer integration
103
Consumer behaviour
82
Konsumentenverhalten
82
Customer satisfaction
71
Service quality
68
Dienstleistungsqualität
67
customer participation
40
Innovation
34
Innovation management
31
Innovationsmanagement
31
Value creation
30
Customer value
25
Kundenwert
24
New product development
20
Produktentwicklung
20
Customer service
19
Kundenservice
19
Social Web
16
Social web
16
Co-creation
15
Value co-creation
14
Lieferantenmanagement
13
Marketing management
13
Supplier relationship management
13
Brand management
12
Dienstleistungssektor
12
Markenführung
12
Beschwerdemanagement
10
Complaint management
10
Customer Participation
8
Dienstleistung
8
Satisfaction
8
more ...
less ...
Online availability
All
Undetermined
85
Free
5
Type of publication
All
Article
103
Type of publication (narrower categories)
All
Article in journal
103
Aufsatz in Zeitschrift
103
Language
All
English
103
Author
All
Dong, Beibei
5
Sivakumar, K.
5
Auh, Seigyoung
3
Chen, Sandy C.
3
Le Nguyen Hau
3
Pham Ngoc Thuy
3
Raab, Carola
3
Ahn, Jinwoo
2
Anokhin, Sergey Alexander
2
Balaji, M. S.
2
Costers, Annelies
2
Evans, Kenneth R.
2
Jha, Subhash
2
Mengüç, Bülent
2
Morgan, Todd
2
Pham Ngoc Tram Anh
2
Rho, Taeseok
2
Robbert, Thomas
2
Roth, Stefan
2
Schoefer, Klaus
2
Straus, Lennart
2
Tanford, Sarah
2
Thaichon, Park
2
Van Vaerenbergh, Yves
2
Wincent, Joakim
2
Zou, Shaoming
2
Agrawal, Amit Kumar
1
Akpinar, Ezgi
1
Alotaibi, Meteb Naif
1
Aloui, Narjess
1
Altab, Hossin Md
1
Amenuvor, Fortune Edem
1
Antwi, Collins Opoku
1
Anwar, Sohail
1
Aramoon, Erfan
1
Aramoon, Vahid
1
Arpasri Sothonvit
1
Bagherzadeh, Ramin
1
Bahar, Reyhan
1
Basu, Debarati
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
9
The journal of services marketing
8
Journal of business research : JBR
7
Service business
6
Journal of service research : JSR
4
The service industries journal
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of hospitality management
3
Journal of service management
3
Journal of service research
3
Journal of service theory and practice
3
International journal of contemporary hospitality management
2
Journal of hospitality marketing & management
2
Marketing letters : a journal of research in marketing
2
Tourism management : research, policies, practice
2
Asia Pacific business review
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate social responsibility and environmental management
1
Economies : open access journal
1
European journal of marketing
1
European management journal
1
Industry and innovation
1
International journal of bank marketing
1
International journal of business information systems : IJBIS
1
International journal of consumer studies
1
International journal of emerging markets
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Inventi impact: retailing & consumer services
1
Journal of business ethics : JOBE
1
Journal of business market management : JBM
1
Journal of economic development
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of marketing research
1
Journal of promotion management : innovations in planning and applied research
1
more ...
less ...
Source
All
ECONIS (ZBW)
103
Showing
31
-
40
of
103
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
31
Transformative value co-creation with older customers in e-services : exploring the influence of
customer
participation
on appreciation of digital affordances and well-being
Zhang, Yu
;
Su, Jiafu
;
Guo, Honggui
;
Lee, Jeoung Yul
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013364473
Saved in:
32
Demystifying the impact of
customer
participation
on citizenship behaviors through interpersonal attraction and its contingencies
Chan, Kimmy Wa
;
Gong, Taeshik
;
Sharma, Piyush
;
Chu, Candace
- In:
Journal of business research : JBR
150
(
2022
),
pp. 297-310
Persistent link: https://www.econbiz.de/10013365716
Saved in:
33
Customer reciprocity in greening : the role of service quality
Basu, Debarati
;
Chakraborty, Kamalika
;
Mitra, Shabana
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 238-257
Persistent link: https://www.econbiz.de/10013330613
Saved in:
34
Mobile-based value co-creation : contextual factors towards customer experiences
Lei, Soey Sut Ieng
;
Wang, Dan
;
Law, Chun Hung Roberts
- In:
Tourism review
77
(
2022
)
4
,
pp. 1153-1165
Persistent link: https://www.econbiz.de/10013368974
Saved in:
35
Customer
participation
in firm-initiated activities via social media : understanding the role of experiential value
Quach, Sara
;
Shao, Wei
;
Ross, Mitchell
;
Thaichon, Park
- In:
Australasian marketing journal : AMJ ; official journal …
29
(
2021
)
2
,
pp. 132-141
Persistent link: https://www.econbiz.de/10012668420
Saved in:
36
The effect of
customer
participation
in service industry on encounter satisfaction by the development of relationship
Ahn, Jinwoo
;
Rho, Taeseok
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
1
,
pp. 94-120
Persistent link: https://www.econbiz.de/10012423203
Saved in:
37
Effect of the Social Media Marketing Strategy on
Customer
Participation
Intention in Light of the Mediating Role of Customer Perceived Value
Bazrkar, Ardeshir
;
Hajimohammadi, Mohammad
;
Aramoon, Erfan
- In:
Market : review for marketing theory and practice
33
(
2021
)
1
,
pp. 41-58
Persistent link: https://www.econbiz.de/10012653345
Saved in:
38
The dark side of
customer
participation
: when
customer
participation
in service co-development leads to role stress
Blut, Markus
;
Heirati, Nima
;
Schoefer, Klaus
- In:
Journal of service research
23
(
2020
)
2
,
pp. 156-173
Persistent link: https://www.econbiz.de/10012216513
Saved in:
39
Does
customer
participation
hurt new product development performance? : customer role, product newness, and conflict
Wang, Liwen
;
Jin, Jason Lu
;
Zhou, Kevin Zheng
;
Li, …
- In:
Journal of business research : JBR
109
(
2020
),
pp. 246-259
Persistent link: https://www.econbiz.de/10012238058
Saved in:
40
The journey from
customer
participation
in service failure to co-creation in service recovery
Bagherzadeh, Ramin
;
Rawal, Monika
;
Wei, Shuqin
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238366
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->