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Search: person:"Mohd-Any, Amrul"
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Consumer behaviour
7
Konsumentenverhalten
7
Customer satisfaction
6
Kundenzufriedenheit
6
Beziehungsmarketing
4
Dienstleistungsqualität
4
E-commerce
4
Electronic Commerce
4
Malaysia
4
Online retailing
4
Online-Handel
4
Relationship marketing
4
Service quality
4
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3
Services marketing
3
Social Web
3
Social web
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Website
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2
Brand management
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Customer integration
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Customer value
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Hospital
2
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2
Kundenintegration
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Kundenwert
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e-satisfaction
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Air transport
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Airline
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2
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English
17
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Mohd-Any, Amrul Asraf
15
Mutum, Dilip S.
4
Sarker, Moniruzzaman
4
Bosangit, Carmela
3
Mahdzan, Nurul Shahnaz
3
Ghazali, Ezlika M.
2
Iyanna, Shilpa
2
Noor Akma Mohd Salleh
2
Sundramohana, Meenatharisni
2
Ahsan Naeem Lone
1
Bang, Nguyen
1
Butt, Muhammad Mohsin
1
Ennew, Christine T.
1
Ezlika Ghazali
1
Hiram Ting
1
Hui, Fabian Low Zhen
1
Kamarulzaman, Yusniza
1
Khong Kok Wei
1
Kitchen, Philip J.
1
Mohamed-Zulkifli, Lokmanulhakim
1
Mohd-Any, Amrul
1
Mohd‐Any, Amrul Asraf
1
Nguyen, Bang
1
Norbani Che Ha
1
Shilpa Iyanna, Shilpa
1
Valinejad, Hassan
1
Winklhofer, Heidi
1
Yingchen, Yu
1
Zalfa Laili Hamzah
1
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International journal of electronic marketing and retailing : IJEMR
2
International journal of management and marketing research : IJMMR
2
Services marketing cases in emerging markets : an asian perspective
2
Asian Academy of Management journal : AAMJ
1
Electronic markets : the international journal on networked business
1
International Journal of Consumer Studies
1
International journal of consumer studies
1
Journal of Service Theory and Practice
1
Journal of business-to-business marketing
1
Journal of consumer behaviour
1
Journal of retailing and consumer services
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Bottom Line
1
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ECONIS (ZBW)
13
Other ZBW resources
3
OLC EcoSci
1
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1
Understanding users' switching intention of cloud storage services : a push-pull-mooring framework
Mohd-Any, Amrul Asraf
;
Sarker, Moniruzzaman
;
Hui, …
- In:
Journal of consumer behaviour
23
(
2024
)
2
,
pp. 748-768
Persistent link: https://www.econbiz.de/10014507469
Saved in:
2
Does patient empowerment matter in building loyalty?
Mohd-Any, Amrul Asraf
;
Sundramohana, Meenatharisni
; …
- In:
International journal of consumer studies
46
(
2022
)
2
,
pp. 653-675
Persistent link: https://www.econbiz.de/10013162350
Saved in:
3
Social media agencies and clients : a resource integration approach
Ahsan Naeem Lone
;
Mohd-Any, Amrul Asraf
;
Noor Akma Mohd …
- In:
Journal of business-to-business marketing
28
(
2021
)
4
,
pp. 369-394
Persistent link: https://www.econbiz.de/10012802198
Saved in:
4
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
5
Online purchasing : the role of web experience factors
Noor Akma Mohd Salleh
;
Norbani Che Ha
;
Kitchen, Philip J.
; …
- In:
International journal of electronic marketing and …
10
(
2019
)
3
,
pp. 260-282
Persistent link: https://www.econbiz.de/10012106625
Saved in:
6
Antecedents of consumer-based electronic retail brand equity : an integrated model
Butt, Muhammad Mohsin
;
Yingchen, Yu
;
Mohd-Any, Amrul Asraf
- In:
Asian Academy of Management journal : AAMJ
23
(
2018
)
2
,
pp. 69-99
Persistent link: https://www.econbiz.de/10012056659
Saved in:
7
Does patient empowerment matter in building loyalty?
Mohd‐Any, Amrul Asraf
;
Sundramohana, Meenatharisni
; …
- In:
International Journal of Consumer Studies
46
(
2021
)
2
,
pp. 653-675
Persistent link: https://www.econbiz.de/10012635131
Saved in:
8
Co-creating value with online banking services : the case of Maybank
Mahdzan, Nurul Shahnaz
;
Mohd-Any, Amrul Asraf
;
Zalfa …
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 5-16)
.
2017
Persistent link: https://www.econbiz.de/10011537853
Saved in:
9
Prince Court Medical Centre (PCMC) : the hospital with a 5-star hotel-like experience and beyond
Mohd-Any, Amrul Asraf
;
Mahdzan, Nurul Shahnaz
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 137-147)
.
2017
Persistent link: https://www.econbiz.de/10011537909
Saved in:
10
Young adults' perceptions of online service quality
Mohd-Any, Amrul Asraf
;
Mahdzan, Nurul Shahnaz
; …
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 91-114
Persistent link: https://www.econbiz.de/10011643567
Saved in:
1
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