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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Department of Economics discussion paper series / University of Oxford"
~isPartOf:"Economics discussion paper series / School of Business and Economics, Loughborough University"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Legends in marketing"
~isPartOf:"Working papers / Universitat Pompeu Fabra, Department of Economics and Business"
~subject:"Dienstleistungsqualität"
~subject:"E-commerce"
~type:"article"
~type:"book"
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Dienstleistungsqualität
E-commerce
Konsumentenverhalten
510
Consumer behaviour
508
Beziehungsmarketing
102
Relationship marketing
100
Brand image
96
Markenimage
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Ahn, Jiseon
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Arsalan Najmi
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Jebarajakirthy, Charles
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1
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1
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1
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Baoku, Li
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Asia Pacific journal of marketing and logistics
Department of Economics discussion paper series / University of Oxford
Economics discussion paper series / School of Business and Economics, Loughborough University
International journal of electronic customer relationship management : IJECRM
Legends in marketing
Working papers / Universitat Pompeu Fabra, Department of Economics and Business
Journal of retailing and consumer services
375
International journal of hospitality management
208
Journal of business research : JBR
186
The journal of services marketing
113
Journal of hospitality marketing & management
86
International journal of contemporary hospitality management
82
Journal of travel and tourism marketing
75
The service industries journal
70
Cogent business & management
66
Services marketing quarterly
66
Journal of internet commerce
63
Electronic commerce research
62
International journal of electronic marketing and retailing : IJEMR
60
Journal of retailing
48
Journal of service research : JSR
47
International journal of business information systems : IJBIS
46
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
45
Psychology & marketing
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
43
Journal of air transport management
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Tourism management : research, policies, practice
41
International journal of e-business research : an official publication of the Information Resources Management Association
40
International journal of retail & distribution management
39
Service business
39
Information systems research : ISR
37
The international review of retail, distribution and consumer research
37
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
36
Journal of service management
34
Journal of the Academy of Marketing Science
34
Management science : journal of the Institute for Operations Research and the Management Sciences
34
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
33
Electronic commerce research and applications
31
International journal of consumer studies
31
International journal of quality and service sciences
31
Journal of management information systems : JMIS
31
Technological forecasting & social change : an international journal
31
International journal of retail and distribution management
30
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
30
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ECONIS (ZBW)
79
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11
Analyzing key determinants of online repurchase intentions
Chai Har Lee
;
Uchenna Cyril Eze
;
Ndubisi, Nelson Oly
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
2
,
pp. 200-221
Persistent link: https://www.econbiz.de/10009153414
Saved in:
12
The effect of service interaction orientation on customer satisfaction and behavioral intention : the moderating effect of dining frequency
Liang, Rong-da
;
Zhang, Jun-shu
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
1
,
pp. 153-170
Persistent link: https://www.econbiz.de/10009492358
Saved in:
13
Factors influencing sport tourists' revisit intentions : the role and effect of destination image, perceived quality, perceived value and satisfaction
Allameh, Sayyed Mohsen
;
Pool, Javad Khazaei
;
Jaberi, Akbar
- In:
Asia Pacific journal of marketing and logistics
27
(
2015
)
2
,
pp. 191-207
Persistent link: https://www.econbiz.de/10010532601
Saved in:
14
Perceived benefits, perceived risk, and trust : influences on consumers' group buying behaviour
Liu, Matthew Tingchi
;
Brock, James L.
;
Shi, Gui Cheng
; …
- In:
Asia Pacific journal of marketing and logistics
25
(
2013
)
2
,
pp. 225-248
Persistent link: https://www.econbiz.de/10009752331
Saved in:
15
Do offline factors trigger customers' appetite for online continual usage? : a study of online reservation in the airline industry
Al-Hawari, Mohd Ahmad
;
Mouakket, Samar
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
4
,
pp. 640-657
Persistent link: https://www.econbiz.de/10009659848
Saved in:
16
Market signals : web site investment and physicl store existence
Wang, Xuehua
;
Chow, Wing Chi
;
Yang, Zhilin
;
Lai, …
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
1
,
pp. 94-113
Persistent link: https://www.econbiz.de/10010247515
Saved in:
17
The interaction effect on customer purchase intention in e-commerce : a comparison between substitute and complement
Yen, Yung-shen
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
3
,
pp. 472-493
Persistent link: https://www.econbiz.de/10010384983
Saved in:
18
Evaluating specific service quality aspects which impact on customers' behavioural loyalty in high-tech internet services
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10011529483
Saved in:
19
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
20
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
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